The washers are clean and well maintained. Staff are…read morefriendly and helpful. I come here for the big washers and love the service every time I come. Plenty of parking around the building.

They don't mark all machines that are out of service…read more Once you run your card and the machine does not work, the lady won't refund your payment or give you another machine at no charge. So basically my laundry for one load cost $9.00. Who needs to pay $9.00 for one load of laundry? Not me!

I brought in an expensive mens suit jacket that had only been worn once but had some dark, oily…read moresauce dipped down the front. They were able to remove all the stains and the cost was very reasonable. I am well pleased!

Brought in a king shag blanket and 3 cheap rugs 5x7 and 4x6. 2 of the "washable" rugs came back…read morecompletely ruined. (Innards in clumps) and I'm not completely sure the blanket is even clean... it certainly looks worse for wear (more clumpy, less fluff). All this cost me over $100. I mean, if you don't know how to clean something then don't take it or at least .... Look it up.

I always use this place to wash my bedding. I drop it off and pick up that evening and everything…read moreis always so clean and doesn't take up my day doing the bedding.

if your dryer doesn't work you should offer a free dry claiming there's no way to tell when it…read morestarted is bs when there cameras if you want to go there offering partial refund has made me never going to use this place again having to argue with the front desk lady for a full refund isn't fair for your customers or your staff. also don't use all the baskets for your drop offs customers should have priority over them. I'm mean having clothes bagged up just sitting there is again poor customer service.

Very inhospitable place, signs everywhere but not one with a number to call when machines rip you…read moreoff and you can't even use their bathrooms

Good selection of sizes of machines- both washers and dryers- in 3 different sizes…read more Facility is very clean and well maintained. We had an issue with one of the washing machines- and called the number posted in the door -Brad was there to help in less than 5 minutes. There are plenty of roller bins to help you move your laundry from the washing machines to the dryers. Highly recommend

This place is bullshit 1star is forced to leave a review I give -5star (negative 5) - department of…read morehealth should shut it down. Disgusting. Not only were washers broken not one single article of clothing or sheet was dry after spending $40 on 5 loads because we are " out of towners" living that "Van Life" and had bedding, towels, clothes , pet blankets and more to do!!!! I hate this place so much, I cried leaving there because it was so bad and so expensive and I got nothing but misery coming here and it was closing time so I couldn't dry anything and I found no other place open past 8 pm. The bar next door was great, but that's it. Shame on Empire Launderette because they are literally STEALING YOUR MONEY by false advertising, stating they have washers and dryers - none of them worked as it should! Shit machines- every single one of them! Shit! Nothing was pleasant about this experience. This garbage dumpster fire of a laundromat should burn to the ground because it's a sham and I'm not sure how this place is even open or how it ever opened in the first place. Shut it down. It's FOUL. I have never been so upset in my life over laundry. I feel rage and deep anger and frustration. Don't ever come here.

Not fancy. But clean and most machines working. No restrooms or change, but you can get both at the…read moreadjacent hotel. A soda machine and a snack machine. And magazines to read while you wait. What more do you need?

Zero stars if I could give one. Very rude and very bossy. The second I got there, the lady kept…read moretelling me how to do my laundry from behind the counter. She kept going on how I should wash my stuff and wasn't happy that I wouldn't listen to her. I packed my stuff and left. Very rude and I don't recommend this place at all.

Not happy with customer service. The employee was very rude after she told us to hand clean the…read morewashers after use because we washed horse blankets. Felt uncomfortable in their environment and unwelcome. Not impressed. She did not tell us the water had bleach and ruined my sweatshirt after washing the machines. Would have understood and not have been a problem if we weren't rudely attacked. It's not our responsibility to clean and spent $40 there and have used them for years and never an issue!