Buying quality jewelry here is important to me. The service is royal and impressive. Value is the best . What you buy keeps its value. Keep the box and receipts. Store them neatly for resale. read more

We always have a great time shopping at Tiffany's Fashion Valley. Ihm who is our favorite guy to shop with. He helps us find exactly what we need. The selection is the best here on the value is also better than anywhere around. read more

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Amazing service from Emma! My husband and I went to the Tiffany store at Fashion Valley to look for a promotion gift for myself. The new store layout is elegant and spacious. Emma was professional, friendly and attentive as she helped me trying on a few rings that I had in mind. I ended up taking home the Tiffany T True wide ring! Thank you Emma for a wonderful experience at Tiffany :) read more

Tiffany & Co - Jewelry Near Me - San Diego, California

Been stopping in the store for a good amount of time now, new location is absolutely beautiful. Service is always great. Lots of options and there is a lot of detail and history about the brand that is represented here by the staff. read more

Tiffany & Co - Jewelry Near Me - San Diego, California

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Carolina was just simply classy and kind. Talked my bf from a "couple" years to "two" :). Needless to say, we had a positive experience. See you in two or less Carolina! read more

This is my least favorite Tiffany & Co store to go to. They are extremely short and judgmental. Also, with multiple employees standing around you are told there is an x amount of a wait. Dropping off or picking up something from the cleaning/repair is a nightmare. You constantly get harassed by the person at the door and told it's a minimum of a month wait until they realize it's gold or platinum, then they magically change their tune. Don't waste your time coming here. Do yourself a favor and drive to La Jolla you will not be disappointed. The customer experience is exponentially better. read more

Worst jewelry and customer service ever! They are just about making money not helping the customer. Bought a neckless for my girlfriend, it was dirty and I asked him to clean it and they said I have to wait two days and $25! What a horrible business. Gone are the days of customer service!! Don't shop here!! read more

This isn't an exceptionally large Tiffany store, but they do have a nice selection of the main collections. Specifically the Tiffany T and the Knot which are two of my faves right now I was assigned a very friendly gal who showed me some items and made suggestions based on my collection already. Lovely time inside this store and found a few new pieces to add to the wishlist! read more

Marie Shellum, thank you for chatting with me on the phone then texting over for good communication. Especially giving us a good experience at the store. We appreciate your helpfulness & kindness! We'll be back again! Also thank you too Iham for helping me with getting the right yellow diamond engagement ring for my fiancé! P.s. thanks for cleaning her diamond ring again! Quick service & turnaround (: looks brand new again! read more

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Everything went well! Love their jewelry and staff, very friendly and professional, but I wish they would clean jewelry at no price

I went to find an engagement ring for my now fiancée and I had the greatest experience ever. Ann was amazing and helped me find the perfect ring for my future bride. I have never felt so welcomed in a business ever. When I came back with my fiancée to pick up the paperwork for the ring they gave us a celebratory glass of champagne. That was so cool. It maybe a bit more pricey but worth every penny the experience was amazing. Thank you Ann and Tiffany and co my read more

Tiffany & Co - Jewelry Near Me - San Diego, California

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Recently had my necklace polished and cleaned with them, it was a family piece handed down. Each associate I worked with was friendly and knowledgeable, from drop off to pick up, even describing the process by which they clean. Happy to have felt like they rolled out the red carpet no matter how small or large my needs were as a guest with them. read more

Who doesn't love stuff from Tiffany's??!! With that said...Thank you Anton for taking great care of me. I appreciate it!

I absolutely am in love with the Men's fragrance and I've scored many a business deal wearing my Tiffany For Men Cologne, they changed the fragrance but it still has reminiscent tones I loved and let's see if the New Version works on my deal making like the last version did HA! I've been buying the oldest daughter lots of .925 Silver here for years. Bracelets and earrings matched sets. I seem to gravitate to the uniqueness and timelessness of the pieces. Uh oh, I need to get the youngest a couple of sets. What have I gotten myself into again. read more

Tiffany & Co - Love The Tiffany For Men Fragrance! - Jewelry Near Me - San Diego, California

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Cool store, super classy layout and selection, people are friendly and super nice and did not feel any sales pressure that I was expecting for a Tiffany store. Good selection of jewelry and theres something for everyone at most price ranges, so that was refreshing to see. They have all the usual tiffany knot, t, etc. collections and quite a bit of variety of designs. read more

I've been a Tiffany customer since high school and recently went in to shop engagement rings with my boyfriend! Talk about full circle moment! We had such a dreamy time trying on rings with with Marie. She is so knowledgeable, professional, and fun! The Tiffany mark up is real, but wow what an experience it is every. Single. Time! read more

Tiffany & Co - Stunning T collection round brilliant 2.55ct - Jewelry Near Me - San Diego, California

I purchased a pair of diamond stud earrings in 1979 in the original ,small Tiffany & Co San Francisco store. I kept the sales receipts and earrings in my safe deposit box and they were seldom removed. Fast forward to 2024. We wanted to have the earrings appraised as they will be willed elsewhere. We had an appraisal done with a well known hightly recommended appraiser. However, the appraisal did not confirm a value consistent with the Tiffany's receipt and with representations made by Tiffany at the time of purchase. We went to Tiffany & Co. at the Stanford Shopping Center. Doing so proved to be a total waste of time. They claim they are unable to establish the earring are in fact Tiffany notwithstanding the receipt of purchase. As a result, they refused to provide an appriasal of a piece of jewelry bought from them or even to send it to New York to confirm it is theirs. One of two things must be true. Either the intitial salesperson pulled a fast one on us by selling at a Tiffany store a non-Tiffany item, or we just received terrible customer service. Tiffany's claims they have no records kept from before 1992 and therefore they are at a loss, notwithstanding the numbered Tiffany receipt we provided. We thought you might want to know about our experience at Tiffany & Co that will not stand by there vintage sales. Never again will I be enticed by the turquoise box...ITS EMPTY. read more

FYI: OMG! Tiffany has been sold during COVID 2020 and now belongs to Louis Vuitton and Hennessy! Your blue and retired TCO charms are now a part of Tiffany history! No more sterling charms will be made unless they're draped in diamonds; states the new owners! read more

Tiffany & Co - FYI: OMG! Tiffany has been sold during COVID 2020 and now belongs to Louis Vuitton and Hennessy! - Jewelry Near Me - San Diego, California

Oh yes! Audrey Hepburn's favorite place! **********A Little Backstory********** When I was in high school, I went to all the Homecoming dances and Proms, so I had to get proper dresses for those occasions. My Mother would always take me to the "5-7-9 Shop" because that was the only place I could find a dress that fit correctly. I wore a size 0 or 3 Petite, and 5-7-9 shops carried only small, and petite sizes. It was cool to have a store that catered to my size because none of the clothes fit me when I shopped at any other store. I'd have baggy jeans and ill-fitting clothes from anywhere else. Sizing has dramatically evolved over the years. Junior Sizes 5, 7 and 9 in the 70's and 80's equate to 0, 3 and 5 today. ********** So ... One time I brought home a fantastically special formal dress from 5-7-9. Particularly, it was a sunny-colored yellow svelte number. Part of the presentation was that when I got home with my dress I'd come out to model it for the family to get their approval. I'm not sure if that was just part of my Dad's culture, but approval from the family was part of my buying a Prom or Homecoming formal dress. I walked out and twirled around with what turned out to be my favorite formal dress. My older brother took one look and exclaimed, "Oh my God! You look like Audrey Hepburn!!!"********** So I've always loved Audrey Hepburn because to me, she always represents a sophisticated, slim, classy Lady. Like Tiffany jewelry. Tiffany & Company's jewelry is designed with conservation always in mind. Their 'new' "T - Save the Wild" collection is concerned with African elephants, and saving the animals from extinction. They donate proceeds from the sales of this beautiful collection for this cause. The Tiffany 'T' motif, with its faceted finish, includes bracelets, rings, charms and other beauties in this set. When you walk into a Tiffany's, you will be kindly greeted. There is always a security guard posted at the entrance, and if you make eye contact, you will both politely nod to one another. Soon thereafter, you'll start to browse, which will simultaneously produce 'your salesperson'. I have never been treated anything less than like a Princess at Tiffany & Company. Their customer service is luxurious when you sit down with your salesperson to sip coffee, champagne, or cold water, accompanied with their own Tiffany brand products. Their knowledge of the pieces is astounding. There is always a story behind each set. Most of the products I'm interested in are the iconic, timeless pieces from the 60's, but I'm slowly coming around to the new offerings as they are shown to me. Tiffany's offers Home Accessories, Desk Accessories, Tableware, Coffee and Tea Sets, Watches, Pearls and Diamonds, just to name a few. Personalization is done for you, so if you would like that on your diamond engagement ring, just ask! Tiffany's also offers financing! With every item purchased or received as a gift, Tiffany's will provide lifetime complimentary cleaning of your pieces. Mother's Day is not far away, so start browsing now! Gifts from Tiffany's, presented in their iconic robin's egg baby blue boxes and bags is truly a gift always on the list of every loved woman in your life. read more

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Always a great experience here especially when Jon Segal is working. He is so approachable, progressional and knowledgeable. I have bought several items from him the past few years and always have a great experience. He's one of the only sales associates who will immediately come up to you and let them know that he is there to provide a service and then he'll offer you waters and sodas. It's always nice and refreshing because most of the other associates will talk to you and show you items and never offer you anything. He has this attentive nature but also as he stated today he's worked there for 14 years and he's always wanted to work at Tiffany's and it shows in the experience that he leaves a customer with. My friend and I came looking for items for her granddaughters graduation's and will be back as we didn't want to make a hasty decision but I definitely know who I will call and asked to make sure they are working and that is Jon. See ya soon Jon. I used to think that everything in the store was super expensive and it's not. We found some beautiful dainty bracelets with matching necklaces. The set together would make any young lady, woman and any deserving recipient happy!!!! I'm gonna come back and get me another piece for sure And I must say that their diamond airings are exquisite. The quality, the brilliance of the shine and the clarity is above all rest. My friend and I walked around the mall and went to other jewelry stores and nothing compared to anything that we saw in Tiffany's. She stated that everything else look cheap compared to what we looked in Tiffany's. I my opinion is not that, but everything else other than Tiffany's isn't a timeless classic piece. I think any woman or man would love to have any Tiffany's in their collection. From watches, earrings, bracelets, coffee cups, picture frames, sunglasses, purses, wallets and more more more and more!!!!! read more

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The Tiffany & Company name is almost synonymous with the concept of jewelry itself and its ubiquitous influence permeates all forms of media. I mean, nothing gets a man back in his lady's good grace faster than that trademark turquoise box wrapped with the signature "Tiffany knot," right? For years, I've made my mandatory stop at Tiffany's just like any other Joe Doghouse who paused half a second too long to respond to the age- long trap "Do I look fat in this?" We walked up and there is a sign barring the entrance. A security guard smiles and asks us to wait just a minute until some of the customers have left and then we can proceed inside. After another satisfied couple leaves, we walk in and he points to the right and asks us to wait for the next rep so we thank him and stand unobtrusively in front of the window while we wait. Few other customers leave and these two older ladies walk in. A young lady in a professional attire walks past us with a cursory glance and she greets the older ladies. Strange, but ok. We wait. Then a group of three people leave and another couple walks in. A tall, young, gentleman in a suit greets them and walks them over to a counter. By now, my girl and I are looking at each other with a deep frown. However, we understand that mistakes happen so we wait a bit more. Two other employees walk past us, one of whom creases her brows - clearly annoyed - and sticks a finger out in that universal 'wait a minute' gesture at us before breezing through a door. Granted, I've shopped at the Tiffany's in Costa Mesa for a decade and I've only been coming to this location for about four years so I'm not a known face here. But I'm beyond floored as this isn't a service that I'm accustomed to receiving from a prodigious name like Tiffany, an international corporate giant that bespeaks peerless quality. Partly curious and partly outraged, we start walking back over to the security guard who'd waves us in to begin with. It's evident that he saw what'd transpired within the last seven minutes as his wide- open eyes are scanning - presumably for another employee - as he slightly nods sympathetically towards us. We ask, "Excuse me... but... What! Is! Happening here?!" He quickly murmurs into his radio and within seconds, a gentleman with a bit of salt & pepper hair strides up to us. We can already tell that whatever he has to say isn't going to be pleasant - his chin jutted out in a barely concealed sneer and his brow furrowed in a contemptuous scorn - and he delivers on the promise of his scowl with a tetchy demand, "Yes? What's the problem?" No welcome; no "Welcome, guys. How are you today?" or even a placid greeting of "Hi, what can I do for you?" Just... "What's the problem?" I tilt my head in confusion. In over a decade of shopping at Tiffany & Co, I have never had an employee treat me with such disrespect, especially from the get- go, without even knowing what'd happened. Is this the new Tiffany & Company that we can expect post- pandemic? Have they become a common jewelry store that stamps out overpriced jewelry - Ferrari pricing with a Wal- Mart attitude? Thinking that we may have read this gentleman wrong - or as we can be misunderstood from time to time - we quickly explain that we were passed over by three of the representatives after we'd walked into the store. The security at the entrance contributes to our narrative with a bewildered nods, but the other gentleman - whom we found out is a manager - shushes him with a dismissive flicker of his annoyed glance. The manager tilts his head slightly to the side, rolls his eyes, and sighs deeply - as if he's about to disagree with some prodigal children about their wayward lifestyle - disdainfully glances at the jewels that I've purchased over years of special occasions and fond memories, then haughtily recites, "What are these, silver? You're supposed to make an appointment for cleanings. But maybe I can accept... these... today. You'll get them back in five to six weeks." Both of us are shocked silent. The manager raises his eyebrows questioningly and impatiently glances at his watch. We mumble, "Umm... no, thank you." Without a word, he storms off as if he'd never been so inconvenienced by such waste of time . The entrance security guard's eyes are a confused mix of unutterable apology and befuddlement. What sets a quality jeweler isn't just pretty stones in glass cases. True jeweler recognizes that the window shopper full of question one day may end up being the four- karat engagement ring purchaser next week. As the adage of customer service goes, "People will forget what you did for them. They may even forget who you are. But they'll never forget how you made them feel." I haven't been this degraded since boot camp. We left Tiffany's speechless, forewent dinner, went to Zales at Parkway to see Jacob, and spent $7,700 on necklaces and watches. June 2nd was the last time I went to Tiffany's and shall it ever stay that way. read more

If I could do 0 *s I would. I brought a pair of sunglasses back for repair which were purchased at Tiffany's. They send them to the factory & return them 3 weeks later, not fixed & referring me to the manufacturer. When I brought them back the rep was confident they could be fixed. Now there is nothing they can do. So disappointed!!! read more

Well, today's visit felt different than my previous visits. Maybe it was because I wasn't with my white husband. Or because I was dressed casually. I dropped by the store to get my rings polished, as I normally do when at the mall. I've always come with my husband but for the first time, I dropped by with my sister. We walk in and are completely ignored. We have to approach an attendant to ask to have the rings polished. A curt nod to the back of the store is given. We walk to the back and still are unsure where to go. We clearly are looking for something yet are completely ignored. Contrast this to all the other times I have visited with my husband and we are met with immediate attentiveness. I asked my sister if she noticed anything because I wasn't sure if I was overly sensitive to the situation, but she confirmed our experience. Unbelievable. Did I mention that both my engagement ring and wedding band were purchased at this very location? Disappointing customer service to say the very least. The jewelry is 5 stars but the service is zero. read more

What girl doesn't like Tiffany's?? Ever since I got my first piece freshman year of college, I've been hooked. The staff is always very courteous and friendly, even the security guard. I recently had to bring in my bracelet to get the clasp replaced. After years of wear, it broke and they were able to replace it. It wasn't cheap and they had to send it to Tiffany's in New York to get it repaired, but when I got it back, it looked practically brand new. I came a few weeks later to get my other pieces cleaned and polished and was greeted with the same great customer service. I just wish I remembered the girl's name who helped me. Cleaning is free of charge, btw, and I dropped off 5 pieces at the time, so I think that's the max you can bring in per service. I am forever a customer. read more

Tiffany & Co - Jewelry Near Me - San Diego, California

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Very disappointed with this store on Friars Road in San Diego. I called about a Key Charm with necklace that needed a longer chain and was told to come in and no problem. I went in today to purchase 3 of them and was told that they could not sell me a longer chain unless I paid to have the stock one altered. I was happy to pay the extra for the longer chain but did not believe an additional extra service charge was in order. I had also brought in My Daughters Bracelet to have cleaned and was told I would have to ship it to New York and they would charge for the cleaning and of course postage both ways. In this time of crisis, Businesses are adding to their customer service instead of diminishing it away. Tiffany is no longer the Top Brand to cherish. We pay high prices for Silver because of their Customer Service. What now?? read more

Attended this event hosted by Tiffany. I love Tiffany!!! Tiff closed its doors at 7p for this special event. Cocktails and tray passed hors d'oeuvres were avail for guests. Employees were super nice, but then again, its retail/sales! It was an educational forum to learn about diamonds and the 4Cs. There were about a dozen guests at this event, which created an intimate setting and some fun mingling! Business cards were exchanged and hope to attend future events! read more

Tiffany & Co - Jewelry Near Me - San Diego, California

Marie and the staff at the Friars Road location are some of the best. I have had little "next level customer service" but each time I enter this location I am always treated like a star. My partner loves the jeweler here but we are not big time high price buyers. Still, Marie has helped me find amazing gifs, wedding presents and even our engagement rings and wedding bands. Highly recommend this Tiffany's that takes pride in what they are doing. See Marie and tell her I sent you!! read more

Tiffany & Co - Our second set of engagement rings after we decided to upgrade with Marie. - Jewelry Near Me - San Diego, California

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If you walk in and speak with someone named June, RUN IN THE OPPOSITE DIRECTION. He will do less than the bare minimum to help resolve an issue and could care less about actually solving the issue. Overall, terrible experience and beyond disappointed that Tiffany hires reps that low of quality. read more

We were very excited to come get a new replacement chain for my gf's necklace. The gentleman that helped us wasn't very helpful and offered a necklace that wouldn't allow us to keep one of the charms on the necklace (OK- I already thought that was weird). And he said that we can figure out a way to put the charm on with pliers or a jewelers or something. We get home, and ALL charms did not fit on the necklace. Fast forward, we go back and tell an employee that is MUCH more kind and knowledgeable about the issue. And she tells me that this is a customer service issue and I never should have gotten the $70 chain in the first place. Why wasn't I informed the first time around by the gentleman? He was extremely quick to offer the $70 chain, rather than to buy the real replacement for $50. This was a major inconvenience and was very disappointed. I give him 0 stars but 3 go to the gentleman in customer service and the woman that was referred us to customer service. read more

I've been going to this location for the past 5 years that I've lived in SD. Customer service for getting pieces cleaned and repaired is always amazing. The people working in the back truly deserve 5 stars. My problem with this location are the sales people. On many occasions I have been ignored by sales people and when I do get their attention they give me unsatisfactory service. I am young and often show up dressed extremely casual which I don't believe warrants the way I am treated. My mom and boyfriend often (once or twice a year) buy me gifts from Tiffany and will make me go try on the pieces I'm interested in before they purchase it. The last time I came in hoping to try on a ring my boyfriend wanted to purchase for me (diamond Paloma Picasso olive ring) the worker gave me attitude and told me that I don't need to try it on since I already have a piece on that fits the same way. I'll be sure to shop at another location from now and on. read more

If I could give zero stars I would. To begin with I received a flip-flop charm from my mother in law. Soon after wearing it on my T&Co bracelet the charm broke, the decorative top that was the Tiffany Blue was just gone one day. I went in and customer service replaced it. Fast forward to today, the second charm also broke. Since it has been more than 6 months since they replaced the previous charm the customer service representative told me all they can do is sell me another charm. I found out today that the charm was $250! I was not pleased to say the least. They obviously do not stand behind their products. I have several pieces of Tiffany & Co jewelry and as of now do not plan to ever shop there again. So basically my mother in law threw away $250 since they would not even let me get a replacement or something different since what I had broke. read more

Tiffany & Co - Jewelry Near Me - San Diego, California

First off, I am obsessed with Tiffany and Co Jewelry. Bought 2 ideas here and I am so happy and it's beautiful! They are all nice! read more

I came in to purchase a cleaning kit. I was quickly stopped by security at the door, he asked how he could help me and I told him I wanted to purchase a cleaning kit. There was an older white sales women maybe 18 feet away who I'm almost certain couldn't hear me from that distance and she nodded her head no to the security so he told me they were out of stock. Thankfully there was a gentleman who did hear my interaction with security and he told me they did have kits in stock. I've been to Tiffany's on rodeo drive and never had this happen to me, in fact, they guards at that location open and close the door for you. read more

This was a friendly store with all the must haves. The security guard was nice and helpful. The lady who helped me was also patient, kind and willing to help me with whatever my needs were while shopping. I will be back and the Christmas tree was beautiful. read more

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This place sucks! The service is horrible and they are so stuck up here and unfriendly! Go to the Tiffany in La Jolla instead! Much better people there. read more

What girl doesn't like Tiffany's? I have been eyeing my blue beaded bracelet for a while now. And I finally decided to treat myself today! ...the obsession over the iconic blue box is reaaaal. My first gift was from my wonderful boyfriend during Christmas, and ever since then, I've been obsessed with adding more to my small collection. Marie Shellum is AMAZING. She was super sweet and knows how to communicate with people. I'll go back looking for her from now on. She makes you feel so welcomed and not at all eager to force you into buying more stuff for their commissions. I loved her service. And when I asked to buy a polishing cloth at the end, she actually gave it to me for free! Uh she is the sweetest! *Also, whenever you need to have your jewelry cleaned, you can just come in and drop it off for it to be cleaned. It will take them 3-5 days to clean your jewelry. read more

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I was visiting San Diego on a weekend vacation and I decided to go to the store and take a look at a wedding band I have been wanting to buy for my wife for the past year. The moment I walked in, I was greeted and given information without hesitation. The location has restrooms inside for both men and woman, which is great if you have children. The space is great and they also have a kids table with coloring books. That helped keep all our kids entertained while looking at the rings. The specific ring we were looking for was in stock, and they give military discount which is amazing! They gave us complimentary water as we waited and also took my wife's engagement ring for cleaning in the meantime. Amy was the employee that helped us, and she was very kind and attentive, as well as patient with all of us. Don't feel threatened by the prices, there is something for everyone so long as you are willing to compromise on design. My wife loves her wedding band and ring! read more

Tiffany & Co - Round halo with v ring wedding band. - Jewelry Near Me - San Diego, California

Mackenzie was so helpful and sweet. She made Audrey's birthday trip even more special. Thank you!

THREE STARS to YASMIN and the beautiful necklace I purchased. I stood at the counter for 10mins, there were at least two other salespeople who weren't helping anyone. I actually caught one man's eye and he looked at me and then turned away. K. I had to stand awkwardly for a few mins 2 ft away from a saleslady ringing up, before I even got acknowledged. And as for the couple who came way after me and got helped first... First of all I came up way before they showed up and you know that bc you acknowledged me, second of all what kind of customer service can't keep track of who came first, and actually asks the customers "um who was here first?". So awkward, so uncomfortable. I worked in retail for years and now I work as a receptionist and I can't emphasize how crucial it is to be aware of surroundings and customer order. Decided to grin and Yelp it. Thank god for YASMIN, she was so sweet and pleasant! I've gone in before w/ a specific purch in mind and had noses turned up at me because I wasn't buying upsells or huge purchases, and Y did none of that! She brought out what I asked to look at, and the sale was quick and easy - my little necklace was boxed and bagged in a snap! I love that at a jewelry store, I love being able to get in, pick what I came for, and head out. No attempts to upsell, no snubs for not purchasing big expensive pieces (sorry but I prefer the cute class of tiny pendants). I even had my little dog with me and she was so sweet to her. Yasmin. Is. Absolutely. Lovely. In short - you guys are selling sterling silver, and we customers pay for the history and the charm and the world class service (we hope). It's just silver. As much as I love silver, y'all aren't selling Aqua Vitae or anything so please don't be so judgy, god. I've had very quick and friendly help at UTC regardless of my dress, and I live closer there so I will most likely go there for any future Tiff shopping. But if I come back to FV I will DEFINITELY ask for Yasmin! read more

Went on a Monday. Great customer service by Mulu. They have great gifts for someone special. Complimentary cleaning and service for the life of the jewelry. read more

Tiffany & Co - Jewelry Near Me - San Diego, California