bad service , beautiful new store ... bad layout ..
but overall really nice ..
I went in looking for a tennis bracelet for myself , not only did they not have any stock but i seem to notice that they have started stocking more of the generic t &co trashy bracelets..
was started off with a nice warm greeting & and the person who greeted us was giving us the impression we were being served by her, then we got palmed off to another sales assistant who ran off mid conversation .. and never returned ..
i then tried to find another assistant to buy the bracelet when we got ignored and ignored .. kept being told someone will be with you and no one ever come !
We ended up going to Cartier and spending a lot more .... but the service was much better..
This place is just a let down to treat a customer like that who is ready to buy .. and just do that is awful!
this brand and the stock they hold here is really tacky and cheap looking ,, walk away !
Service is just bad ,the girl must of assumed we were not buying .. she didn't listen to what i wanted or what i had to say .. picked out one cheap , tacky looking bracelet that i didn't ask to see and when i said i didn't like it .. stopped trying to find things to show me and walks off..
don't bother wasting your time here .... this new store is a joke!
However the only redeeming part was when i tried the Westfeild store and service was good someone did try to help .. they had told us to try the new store as they didn't stock such high end things..
all find and happy with the service there .. just not at the new store.. read more