I love Dr. Aholt. She always knows you and your family. You don't waste appointment time going…read moreover your issues because she already knows them. She is thorough, kind, and has a great bedside manner. I'm so glad that my daughters and I found such a caring and competent doctor.

I see Dr. Gracheck for weight counseling. The front desk staff is very friendly, it is easy to…read moremake an appointment, and they are right on time with your appointment. Show up on time and you won't have to wait. Dr. Gracheck is a very humorous and social personality. It is nice to have a doctor with a friendly bedside manner instead of a programmed robot. He will be my doctor until he retires. I highly recommend this Doctor and his office staff.

James E. Gracheck is one of the best doctor I have ever been to. Dr. Jim will take time to listen…read moreand tell you the best way to care for your problems. The world needs more just like him. Vicki Peace

Apparently they set up multiple billing accounts and when I got the bill to pay it in the account…read morethere was a zero balance. Sent to collections. Canceled mediocre health care and terrible customer service. Have fun with AI getting ahold of someone

Changed doctors and office from one I had been with in Lees Summit for over 18 years to Dr. Jason…read moreBessey because the other doctor and office had just become to corporate and non personal. Family Health Specialist is a clean, very modern office and the staff has been naturally friendly and caring. Dr. Bessey listens to my issues and takes action based on what I say and doesn't have his head buried into a laptop like the previous doctor and office I had used. I recommend this office and Dr. Bessey highly.

After 25 years of family medical care here we are no longer patients with this office. My primary…read morecare doctor for over 20 years retired so I called and set an appointment to meet a new doctor to have as my primary physician. A few days before my appointment I receive a message on my app that my appointment is cancelled. I call to discover that it was cancelled because whomever set up the appointment did not note that this was to establish care with this provider. With all of that they cant even get me in to "establish care" until sometime next year. Just a bit of advice for anyone wanting to use their services and how they treat a loyal patient that has been seeing them for over 25 years.

Recently I called to make an appointment. I have been a patient at the independence and Blue…read moreSprings offices. The receptionist rudely told me I would not be seen until February as I am a new patient. I explained that I had been seen at 2 other offices, and was told I could go to any of the offices. We have moved closer to the Lee's Summit office, and I wanted to change to that office. She told me that it didn't matter. It's unfortunate that the first person you encounter is rude, and has no intention of assisting you. I spoke with the independence office, and was assured this is not St Luke's policy.

I rarely leave reviews like this, but my experience at Saint Luke's East Emergency Department was…read moreextremely disappointing. I arrived at 12:10 a.m. and was not taken to a room until 3:30 a.m. I understand ERs triage by acuity, so the wait alone is not my primary complaint. My concern is what happened once I was roomed. The treatment room was visibly dirty--full trash and dirty-linen receptacles, debris/hair on the floor, and a dirty pillow underneath the bed. I reported it to the nurse and was told it would be addressed. I also took photos documenting the conditions. Dr. Cox was the bright spot of the experience. He was caring, compassionate, and took my concerns seriously. Unfortunately, after he ordered my workup, there were significant delays. Radiology came twice to perform my CT but couldn't proceed because the required IV had not been placed. Despite multiple calls for assistance, my IV wasn't established until more than an hour after Dr. Cox evaluated me. After the shift change, my experience with Dr. Burley was completely different. I found his bedside manner dismissive, accusatory, and lacking compassion. I felt rushed out rather than treated like a patient whose concerns mattered. Between the dirty room, poor responsiveness, delays in ordered care, and dismissive discharge experience, I was extremely disappointed. I appreciate Dr. Cox's professionalism, but based on my overall experience, I would not return to Saint Luke's East for emergency care.

I am extremely disappointed with my experiences at this emergency room. People come to the ER…read morebecause they are sick, scared, or in pain and are looking for help. The last thing they need is to be treated without compassion or empathy. The triage nurse I encountered was extremely rude and made an already difficult situation even worse. If you work in healthcare, especially in an emergency room, kindness and compassion should be part of the job. Patients may already be having one of the worst days of their lives. A little patience, understanding, and even a smile can make a huge difference. The wait times are also absolutely insane. Waiting 5-6 hours to be seen is unacceptable, especially for people who are sick and suffering. Every time I come here, the wait seems to be the same. Perhaps the hospital should consider expanding the ER and adding more doctors and nurses to help meet the demand. It may also be worth considering having separate areas for patients with less urgent illnesses and those experiencing true emergencies, so that people can be treated according to the seriousness of their condition. I truly hope the hospital takes these concerns seriously. Patients deserve to feel heard, respected, and cared for when they come to the ER for help. Compassion costs nothing, and it can make all the difference to someone who is already hurting.

Dr. Alcox ( Thomas ) M D. Is the best anywhere. He took me…read moreover from Dr. AMMON VERDUGHT due to illness and He is very kind , compassionate, caring, terrific Dr. and l won't go anywhere else. Excellent Dr. The staff and Nurses are terriffic !!! Carrol S Carson

Great doctor. She made me feel super comfortable and is a pro at distraction. Telling me funny…read morestories and giving me great travel trips while doing the procedure. Annual checkups are usually dreadful but in all honesty, now that I've found her I will never mind going again. The whole staff was fun and made me feel like part of the family. I highly recommend her!

Dr. Halberstadt has been treating me for ten years. Variety of procedures and issues. She has…read morereally calmed my fears while addressing my issues by being completely honest with me, good and bad. She answers every last question and has more experience and knowledge than docs I have had in the past.

Dr. Lambird is excellent. She is thorough and knowledgeable, and sticks to her schedule. No…read moreextended stays in the waiting room at this office - I rarely have the time to even start a magazine article. =)