My apartment wasn't cleaned prior to move in and Tidy Casa did a phenomenal job at making it sparkle, down to the smallest detail. Their prompt, efficient service and easy online scheduling was worth every penny for peace of mind and a beautiful home. Highly recommend them for anyone looking for cleaners in downtown Phoenix! read more

Yes they have a catchy name. Do they do a great job cleaning? Yes. We were assigned Marquis to our house and he is very detailed when he stops by per month in cleaning. My house is left sparkling afterwards. The only potential drawback is their price. They are more towards the higher end of pricing so be prepared. read more

Outstanding experience with Tidy Casa from the ease of booking to cleaning! Adilet did an amazing job and helped make my mother-in-law's move in so much less stressful! Her new condo was absolutely spick & span! Thank you Tidy Casa! read more

Overpriced but I liked the branding - got a quote which was 3x what other companies offered and they didn't seem to take many requests. Not the best value and I don't know if the service is good. read more

Requested a regular cleaning with base boards, very good quality service and skilled cleaners

Mind blown! The Taylor Swift of cleaning teams just left my house, after a 3 1/2 hour deep clean. My house has never sparkled like it does now. I can't say enough good things about today's experience. I've had many cleaning services and this was like no other. They arrived EXACTLY on time, to the literal minute. They did everything I asked in less time than I anticipated. EVERYTHING WAS PERFECT! I'm going to have them clean every two weeks now. Thank you!!! read more

Hi all! I have been using TidyCasa for a little over two years now, I believe. Every single cleaner I've been assigned has done an incredible job with my home. My last three (I think) cleanings were completed by Shadaya. She is always punctual, which I really appreciate. She is super thorough with her cleaning (there are never EVER any missed spots). She is in and out in no time and clearly takes pride in her productivity and efficiency. I appreciate the care she puts into my home. It literally feels like I'm walking into a new space once she's done cleaning. If you're thinking about booking with TidyCasa, absolutely do it. They are the most reasonably priced cleaners I've found in the valley. They obviously also hire the most capable and professional cleaners. Also, their customer service is unmatched. Thank you TidyCasa and thank you Shadaya!! read more

I spoke to Jessica over- over the price 2b/2b Condo for $ 198.00... Unbelievable... Compared pricing to California for 3br/2b home more reasonable than a Condo... NOT!! read more

This team came through with a move out clean for me that really made the last stretch of move so much easier. I appreciate the ability to leave a key, made it smooth and not require another I back and forth trips between the old residence and my new one. I left 4 instead of 5 only because downstairs looked amazing and upstairs seemed to not have as much care given to it. It still looked good and was very helpful just minor misses compared to downstairs. read more

I am just so impressed with the amazing job Alexis did. What started as a very dusty home ended with everything being so shiny and beautiful . It is a very cluttered home and she cleaned behind every picture frame and trinket in the house. She has basically given us a new home. For 5 hours of deep cleaning it was around $400 so it is pricey but the whole experience was so easy and just overall amazing. I would definitely do it again even though I originally said it was a one time thing. Also if you want the best cleaning person then definitely request Alexis! read more

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After trying a couple of teams, I'm extremely satisfied with the service provided by the Tidy Casa team I settled on. They are quick, highly effective, accommodate my special requests, e.g., scentless products, and always punctual. I rarely find even the slightest issue with their work. If I bring an issue to their attention, it never happens again. The team members are courteous and professional. If my usual team is not available for my regularly scheduled appointment, Tidy Casa calls and offers another team or to reschedule. The office is well managed, very professional, responsive to feedback and requests, and seems genuinely concerned with providing outstanding service. Word of advice: not all teams are created equal. read more

Very professional, and work in a very timely manner. A fair price, along with being very on point with their attentiveness towards cleanliness. read more

I had originally given them a 1 star, they have called me and I'm choosing to change the review to 3 stars for effort. Bottom line is we had to go out of town unexpectedly and had to cancel our first appointment with them. We cancelled 46 hours not 48 hours as their policy dictates. We were charged $70.00 which in my opinion is a bit excessive. However, a manger called and has since refunded our $70.00. So, while I am not happy about this entire experience with them, because of the manger calling and speaking to us I will keep an open mind and call and reschedule when we get back home. read more

Thank you for cleaning my sons apartment on such short notice! I really appreciate it!

The cleaning I requested did not go as well as it should have. First - Vanessa and the other cleaning person (didn't get their name, can't remember if it was given) entered my apartment without knocking. Needless to say, that instantly soured the relationship. It was noted on the booking form that this was a one-time cleaning and that someone would be home. This was also the First Time that I've ever used your service. So to have someone just open my door and walk in without knocking just doesn't sit right with me. The excuse given was "I thought this was a move-out cleaning" as if that is supposed to excuse the lack of professionalism, courtesy, and respect to someone's home and privacy. Which begs the question of where the communication failure took place because the booking form and this email chain clearly show that the requested service was for a One-Time Deep Clean, not a Move-Out Clean. Second - I requested a deep cleaning, added heavy duty, and specified inside the oven as needing cleaning. While it was given an attempt at cleaning, it was not cleaned to a state that I would be satisfied with. Also the stove back, knobs, and clock face were not cleaned. The top of the Microwave and the top of the refrigerator were also missed. Now, I know y'all insist on coming back to 'Fix' your errors (200% Guarantee) , but what assurance do I have that my home and privacy will be respected and that your staff won't just leave, claiming no one is home because you better believe the door WILL be locked the next time they show up. I'm disabled and have trouble with my mobility thus when I know and expect someone to come and be at my door, I normally unlock it. In case I happen to be in a sad state and unable to get to the door in a quick amount of time I can just yell that it's open to let them know it's ok to enter. But just because the door is unlocked DOES NOT GRANT YOU PERMISSION to just walk into someone's home unannounced & uninvited. ** Update - 8/25/2022 - Ryan Knoll chose to forego the re-cleaning, as required by their policy - https://tidycasa.com/200-happiness-guarantee/ - and I therefore requested a full refund for the incomplete service, which is currently pending. Once the refund is fully processed, this will complete this transaction, bringing closure to this failed business relationship. read more

Yet again, Tidy Casa made my house SHINE! There is a reason for all those 5 star reviews. Hire them without hesitation.

Had Mary and Annie come to do a cleaning for a move out. The place looks like it's never had a resident in it . They did floors, walls, the oven, the blinds. Every corner and seam was cleaned. Lovely work. Arrived on time and finished quickly. read more

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The cleaner Annie did a great job! She paid attention to detail and everything was beautiful after she left. I had never hired a cleaner before but now I'm thinking of making it a regular thing. There are no hidden fees and everything is very up front. While Annie was here she saw an embroidery artwork I had picked up at a thrift store, she said she grew up with it in her home and it had been her dads. At first I just thought there must have been a few made but after looking into it I realized it was a one of a kind piece and frame. I did not realize until after she left. I contacted support to help me get the piece back to its rightful owner and support responded quickly and within the day we were able to get the embroidery art back to her. Which would not have been possible without the help of the tidy casa support team. Her grandmother made it for her father who had hung onto it all his life and it got lost after he passed, because the support team was so helpful we were able to give back a piece of family history. Truly an amazing sweet company that really cares. read more

I used to use their services when my friends worked for their company, but as he no longer works for them the other cleaners they have sent have just not lived up to the same standards as my friends cleaning. The value is also just not there it's overpriced they really charge too much seems to be a recurring issue with these cleaning companies. read more

Tidy Casa did a phenomenal job cleaning our apartment when we moved out. They were both thorough and professional. I would highly recommend their cleaning services. This was our second time hiring them. Their price is average to slightly higher than average, but was well worth it for the quality of service that was provided. A team of two completed the entire 1300 square foot apartment in under 3 hours. The best part was that we didn't have to pay our apartment a cleaning fee and we got our entire deposit back! Finally, the team who cleaned our apartment was respectful of the COVID guidelines and we had no health or safety concerns. read more

Sadly, very disappointed with Tidy Casa. I live in a 775 sq ft 1 bedroom apartment. The "base" charge for a move-out clean being $180 was crazy enough, but the fact that they kept trying to up-charge me to add on things like cleaning the kitchen cabinets, clean inside the fridge, clean inside the stove, clean light fixtures and dust the blinds etc., was super annoying. How are these things not already included in the cost of a "move-out cleaning", especially at $180, for a single bedroom apartment? The up-charges they were suggesting would have put me at almost $300! I don't know what planet these people are living on, but $300 isn't even reasonable for a 2,000 sq ft home... When I told a friend of mine what they were charging, my friend was shocked because he only pays about $100 every time his cleaning lady comes to do his 3 bedroom home, and I have had similar experiences as well. I have hired housekeepers in the past for even larger aparments and not only was I never charged more than $100-$150, but the place always looked amazing after they finished. I am not trying to be disrespectful here but I literally just can not believe that these things are considered add-ons to a move-out clean, and that they think that a small 1 bedroom apartment should cost almost $300 to clean. I went back to the apartment later that day to check on the work they did to make sure it was acceptable before handing my keys in to my landlord, and I am so happy I did. It was very obvious that they went out of their way to not do certain things because I did not agree to pay the extra fees, like it was done purposefully. My trash can was sitting inside of the kitchen sink (why? No idea), they didn't touch the kitchen cabinets (even on the outside), there was a dead cockroach in the middle of the floor in the master bathroom (the unit has been vacant for almost a month- how do you miss this?), and on top of that, they left the front door unlocked ( I was told that they would lock up after leaving). It is beyond irritating to have to re-clean an apartment after paying $180 to have it "professionally" cleaned. To be honest, I really don't see a difference between a move-out clean and a more "basic" clean, so I am really unsure as to what I actually paid for, and why it is advertised as move out when the only way you actually get your home "move-out clean", is by paying all of the extra fees, which is very deceiving :/ If I would have know this would happen, I would have just saved the $180 and cleaned the place myself, because it looks as if I just did it anyways. This is my first time using a cleaning company, as I have only ever hired private people, and I am never doing it again. Anyone considering using this company because your landlord requires a move-out clean, please do your research and consider hiring a private person/housekeeper rather than a company like this so you don't get screwed having to re-clean it because they won't do it for you if you don't allow them to persuade you into paying for "extras". Literally such a scam. read more

Our amazing masked (Covid safety! Yay) team made my house sparkle after a year of neglect- I'm not the best housekeeper to begin with and had barely kept up. My team was Adilene and Patricia. They were meticulous and dusted every shelf and Knick knack. They made my house sparkle and smell great. They even cleaned my leather couch. read more

Annie did an amazing job on my house. The place hasn't looked this good since I moved in. She really paid attention to the details and got everything done very quickly. Not to mention, she was such a delight the whole time. The booking was also very easy and quick throughout the whole process. I will definitely be booking through this company again. read more

Another fantastic cleaning job by Elvia Estrada and her team. They went above and beyond in the final move-out clean of my daughter's apartment. We were exhausted after packing and moving, so to leave the cleaning of the old apartment in the hands of Tidy Casa was the best decision I made. They arrived on time, and went right to work. Great job on cleaning out the frig too! Sweet, and polite girls! Many thanks! read more

I was a customer for about a year for monthly cleanings. They outsource to third party cleaning teams and Tidy Casa acts as more of an ecommerce model from what I experienced. About 1/4 of the teams missed areas of the house (behind litter boxes, Tvs, window sills, etc) and eventually a room altogether. I voiced this concern with a review on Facebook. When I called regarding the missed room, they offered to come back out days later to clean it and requested pictures. I simply asked for a refund, they refused to give me a partial refund until I removed my Facebook negative review and signed a legal document. We went back and forth and they eventually gave me a partial refund during the call. Here's my challenge, I'm a Customer Experience Consultant. What Tidy Casa is exercising is the lowest form of CX I've ever encountered. It's a bottom barrel business practice in the customer experience space. This is how they have such a high average review on FB, Google, and Yelp. If someone has an issue, they don't play ball until the review is taken down by the customer. It's corporate bullying and I'll never use this service or recommend that anyone else ever does. read more

Ridiculous! A few minutes after they were supposed to arrive, they canceled on me via text message. They offered me a $50 gift card as compensation for this when the service would have cost over $200. I had planned my schedule around this booking and will not ever be using this company. read more

The cleaning contractors they used at our home did a fair job, but their visits were expensive, got shorter each time and never had the level of attention to detail I expected so after a few visits, I cancelled the service. read more

Great job and huge thanks to Tina!! Will use again for sure. Our renter moved out and she did a wonderful job!

We had a heavy duty deep clean done for my smoker mother with physical limitations and 2 pets. The home has not been properly cleaned in a long time. We paid extra a deep clean with heavy duty options and added the walls & blinds. They charge by sqft, 2bed-2bath townhome, so that along with the extra options It did raise the price significantly. Adilene and her partner spent 6 hours cleaning and I know they did a good job because we have cameras so I peeked a few times. The smoker and animals were not home to ensure the team was not interrupted. When they were finished, they locked up as asked. I tried to find a corner they missed or anything that I could find fault and I could not. They even dusted all the knickknacks and even washed all her ashtrays (which I did not expect). The walls felt smooth, blinds were clean, the floor and baseboards had no fur and both bathrooms and kitchen sparkled!! We are going to use them going forward, next time will be for a lot less $$. read more

Arianna and Veronica were great! They showed up in masks and made sure to tour the home before starting. When they were done, they walked me through the home and showed me spots that they were unable to clean (yes, we need to reseal the bathtub- thats not their fault!) :P They even folded the toilet paper into a triangle like they do in hotels. I will definitely use Tidy Casa and Arianna and Veronica again. read more

I hired Tidy Casa to do the move-out cleaning of my 3 bdrm apartment based upon the reviews I read here. I was not disappointed. They were upfront about their fees and kept in contact with me as my moving day approached. They also followed up afterward. I am confident that I will not have anything related to lack of cleaning deducted from my deposit ($300 for my cat). The apartment representative who did my final walk through was very impressed. Thank you, Elvia! read more

Based on a recommendation from a friend I used Tidy Casa for my move out cleaning. This is the first time I've paid to have someone clean my place and I was a bit tentative. I also felt really weird leaving a mess for someone else to clean up. Then the folks from Tidy Casa showed up! They were super friendly and nice. I let them in the apartment and left to go to work. When I came up, I showed up to the cleanest apartment I've ever been inside. It no longer had the dank dusty smell I had grown accustom to there and it smelled oh so fresh. They even got the grit and grime off of my stove and the trays underneath the burners. Using Tidy Casa was easy and totally worth the money. Definitely recommend and would use again. read more

Tidy Casa - So, so clean. - Home Cleaning Near Me - Phoenix, Arizona

I'll never use this company again! I used them a few times, and they are very inconsistent! I was gonna use them for my move out as a last resort, but then I remembered I do a better job myself! They're overpriced too! read more

Me and my husband both work full-time jobs and it's really difficult to do the deep cleaning or any cleaning whatsoever. The only time the cleaning was really getting done was before company was coming over. Me and my husband finally made the decision to hire a cleaning service to come and help us with the things that we cannot get done. I am absolutely in love with the customer service that I have received as well as the work that Adaline and her team have done. I used to come home so stressed and not really wanting to come home because of the dust that was everywhere no matter how often I dusted, and now I come home to a super clean house and it just makes me feel so good. I don't think people understand how important it is to have a clean home for your own mental state. I'll be continuing to use tidy casa for biweekly cleanings and I'm super excited about it. read more

Tidy Casa - Home Cleaning Near Me - Phoenix, Arizona

Things I love about Tidy Casa: 1) Amazing customer service - best in town. 2) Beautiful branding. Yes, I care about those things... 3) Green cleaning solutions - healthier (and smell better!) 4) Convenience of online booking - I wish all service companies did this! 5) Awesome Cleaning itself. There's a reason these guys are #1! read more

Heather and Bobby did a great job Thank you Tidy Casa for your amazingly professional team from start to finish read more

There is a reason these guys have 5 stars. We have regular housecleaning services and needed a fill in unexpectedly. I made an appointment online and they responded by calling. The staff is very courteious and friendly. They scheduled me for a deep cleaning next day! Their staff was on time and professional. They followed up with a text. What great service and my house was spotless! read more

They did an amazing job on our move out cleaning and reasonable prices! Highly recommend!

Extremely disappointed by the quality of the cleaning especially since my wife and I paid for a "move out" cleaning service on Saturday March 2nd. The cleaning crew was pleasant and punctual however for the price we paid it was not anywhere near the quality I would expect. Blinds were hardly dusted, floors were gently moped, light switches still dirty, parts of the bathrooms were left dusty and dirty. I felt like the cleaning crew were rushing to get in and out. read more

Tidy Casa - Home Cleaning Near Me - Phoenix, Arizona

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After reading the seemingly endless 5 star reviews, I was expecting a lot from this company. The cleaners had arrived promptly within the time frame given and they got right to work. The good: -The cleaning was acceptable. The house smelled clean and everything was organized. -The cleaners were very nice and assured me that they would lock the house when they left, which they did. -The booking process is as easy as it gets! Pretty much 0 effort. The bad: -When the cleaners arrived, they didn't say anything and just walked into my house. I knew who they were, but still a little weird. -After looking through the house, I could tell that this was probably a rush job. There are areas where it seems like they neglected to sweep/mop and there were numerous surfaces that had not been dusted. There are even crumbs and debris left on the kitchen counters! Some surfaces looked as if they were just given one wipe with a wet rag and nothing else. Overall, I would use this company again. The ease of booking and the flat rates they charge make things a breeze. I just wouldn't expect a detailed and stellar cleaning. You get what you pay for and I can't be upset about what I got! Edit: -The more surfaces I'm finding that are not cleaned is mildly frustrating. These aren't just surfaces that you would never think to clean, they are in plain sight. The top of the microwave, the little coffee station we have, shelves... the list goes on. Just a little frustrating but enough for me to take a star off. Edit 2: - I gave a star back for the awesome customer service. I was contacted by the company and offered a re-clean, however, I did decline due to getting the missed spots myself. They were nice enough to discount the service, as was mentioned in the reply, which was not necessary. At the end of the day, I would highly recommend tidy casa due to their extreme dedication to ensuring a pleasant customer experience! read more