Brought my suit in for a repair and a cleaning and the suit came back as good as new. Staff was…read morefriendly and prompt.

I went through the Yelp app and sent required photos and requested an estimate. I needed a very…read moresmall mend on a pocket of a cotton jacket. I also needed the jacket cleaned. This business never contacted me back. So days later I contacted them. I was told the price would be $34 THIS PRICING IS OUTRAGEOUS !!!! Now I understand all the reviews that state this business is overpricing / price gouging customers.

We have been coming here for years (15+) and always enjoyed the service, the friendly banter and…read morehaving them know who we are. I don't know if this is a new owner or new staff, but they are cold and sometimes just plain rude and act like we're intruding on the day when we come in period. Just not happy about how we're serviced and may have to suggest we find another option. Yes something did set me off today. I came in and was waiting in line and there was an open counter so I put all of my stuff out and sorted by type. Instead of the person just grabbing and Counting they said I'll service you over here and made me move everything. That just didn't make sense. They do a quality product and we've never had issues regarding that.

I agree with the Comments about the staff but I go there for laundry service not conversation. I've…read moreused Jenny K for many years without having an issue with their quality.

Hours on this site are incorrect Actually open at 8, but not…read morereally since it's now 805 and no one is here and I've been waiting 20 minutes

This is the worst laundromat I've ever been to. The people who work here are rude and…read moreinconsiderate. Not the kind of service I expect from this town. They take out your clothes from the washing machines and toss them to the side if you don't take them out right away. They also will watch you put your clothes in the dryer and lock them inside while they're still drying if you don't grab them 5 minutes before they close. They don't care about anyone or anything except their money. Do not come here!!! There are plenty of other good quality laundromats in the area that actually care about the people in their community.

Tide Cleaners provide excellent cleaning services at very reasonable prices. Turnaround is fast! In…read moreaddition to clothes, Tide Cleaners also cleans comforters and blankets for me. Opens early, closes late (closed Sundays, but, I'm fine with that)! In the unlikely event something needs special attention, owner Miguel is the best!

I've been going to this cleaners for years but this is the first time since they've been taken over…read moreby Tide. They had sent out a coupon that was for a free dry cleaning of one item. If there was small print I didn't see it. I dropped off a small quilt and they took the coupon and I left. I picked up the quilt today and was told it was $21. I said I though it was taken care of by the coupon. I was told in a rather condescending manner that what I had cleaned didn't qualify but that it was half price. The quilt looks fine and I'm sure I got a good value but I feel like I was given misguided information as no one told me at check in that the price would be half. I would have been happy about that but now I feel like they withheld that information. I also asked what the benefits would be of downloading their app (except the $5 coupon) and was told that there was no benefit. Why would anyone bother? Be careful with this company!

My family and I would like to take a moment to recognize the owner, Dawn, of Westside Cleaners in…read moreMiddlebury, CT. She went out of her way for our family during this covid crisis. She made daily deliveries of much needed necessities and food from local restaurants. She even offered her services at the cleaners for any of our dry cleaning needs. Best in the business, and you don't find kind and generous people like this too often. Please support this wonderful establishment as they do so much for the community!

Unreliable service and extremely overpriced. Take business elsewhere. I went to get my daughters…read moreprom dress adjusted and they're prices were ridiculous

Convenient dry cleaning right in downtown Simsbury, fast and friendly service I actually recommend…read morethis location over the Avon one and also Best Cleaners in Canton. Less wait time for your clothing and just nice customer service. Great location also, you can run more errands at CVS or at the grocery store too while you're in the shared parking lot.

Love the people and service here! We walk in, they know us by name and have always gone the extra…read moremile intuitively and proactively assisting with quick stitches, fixing buttons, etc.

Very clean and efficient! Modern ways to pay (credit/debit card, and their very own app).read more

I have been going to this laundromat for a few years during the previous and now current owners and…read morehave always had a good experience until the morning of 02/16/2024. Every time I go I use the same washers and the same dryers. on a previous trip I noticed one of the dryers wasn't getting hot and it shut off. I took as a one off incident and on 2/16/2024 I used the same dryers. The same dryer that shut off the last time shut off again and when touching the glass it was not as hot as the other dryers around it. I alerted the male attendant who I believe to be the owner that something is wrong with the dryer, it's shutting off and it's not getting hot as my clothes were still damp. Instead of taking accountability after I told him my personal experience, he proceeds to tell me that he's been around these machines for 400+ days and that the dryer shuts off when things stick to the sides to prevent overheating and fires. I told him I don't over stuff the dryer and he said it has nothing to do with over stuffing the dryer. He then tells me I can't go by the heat on the glass because it's thick tempered glass and you have to go by the feel of the inside of the dryer. He restarts the dryer for an additional 15 minutes and walks off. At the 4 minute mark the dryer shuts off again and I open it and per what he said I tested the inside of the dryer, I find that my clothes are cold and the inside of the dryer is also cold. I then opened another one of the dryers that I used that day and that had been off for at least 10 minutes and those were still warm inside. If a dryer is working properly clothes should come out warm NOT cold and the inside would be warm NOT cold and that wasn't the experience. So I went back to the male attendant to once again notify him that the dryer isn't working properly. His reply was "well dryers cool down before they stop and are my clothes dry and if not find another dryer". Yes in fact dryers do cool down before they stop but not with 4 minutes left on the timer and it's not a freezer it doesn't cool down to cold. Also asking me if my clothes are dry doesn't negate the fact that the dryer still isn't working properly. BTW my close were not fully dry. It's unfortunate that my personal experience and observation was dismissed along with the attitude and lack of accountability I received. Im not a liar and as a business owner if a customer is letting you know that your equipment is faulty why would you dismiss it and not look into it especially since you lowered the drying time from 8 minutes to 5 minutes per 25 cents and when the dryer shuts off randomly the timer doesn't stop it keeps counting. More money to you but a loss to the customer when a machine doesn't work properly. If you patron this establishment watch your machines!

got my comforters cleaned , pick up and deliver. reasonable prices. I was very pleased with the…read moreservice and price.

I have used A to Z for the past 9 months and the service is excellent. I have them picked up and…read moredropped off for most reasonable price. The laundry is done with special care by Kalinda. Also, they provide quick and easy pick up by Riley He always at my door within 30 minutes. I highly recommend A to Z cleaning Laundromat.