I took a brown overcoat to Tide cleaners to have the wrinkles taken out and forgot all about it. Two months passed, and I expressed concern that they might have gotten rid of my coat. However, the pleasant and professional male employee said they had kept garments for up to a year and would have called me if there were any issues. They did a superb job removing the wrinkles. I used a coupon as a first-time customer, and I loved how they wrapped it, as shown in the photo. I will use Tide cleaners again, especially when I need expedited services! They offer same-day service, competitive pricing, and a walk-in or drive-through lane. I highly recommend Tide cleaners read more

Tide Cleaners - I took a brown overcoat to Tide cleaners to have the wrinkles removed. - Dry Cleaning Near Me - Las Vegas, Nevada

The dry cleaners I've been using for over 20 years suddenly closed, so I had to find a new one. Tide had OK ratings so I tried them. They were fast and seemed to do good work. So why the loss of two stars? 1. They're expensive. Now, you get what you pay for and it was nice to get my stuff in less than 24 hours, but $9.00 per shirt was pretty high. And 2. They don't clean baseball caps. read more

They did a great job on my dry cleaning and the staff was nice and helpful. It was a fair price for a blazer and vest.

I have been bringing items here for sometime. Today I was grossly overcharged and given little explanation. I was told prices were recently increased despite me being unaware or uninformed. Despite the volume of items I bring in consistently no attempts were made to show that my business was valued. Disappointing experience and I will be taking my business elsewhere as a result of this poor experience read more

Tide Cleaners at Mountain's Edge: Good quality and friendly service. I guess this would have been a 5* but its hard for me to give when prior to COVID dry cleaning was in the $4-5 range and now $8 an article?!? In the last 5 years prices have gone from $1.50-$8+ an article...SMH I had some slacks and a suit jacket cleaned and had no issues and was ready the next day after 4PM. Tip: Go to the tide cleaners web site and you can get a 25% off dry cleaning coupon if it is your first visit. You can even sign up for delivery! Hours are M-F 7AM - 7PM, SAT 8AM-5PM and SUN 10AM-3PM Tide cleaners offers dry cleaning and landry services, wash and fold, household items and bedding services, outerwear cleaning, special care fabric cleaning, table linens, wedding dress cleaning, alterations and repairs, carside valet, 24/7 drop off and pickup and gift cards are available. read more

Tide Cleaners - Exterior - Dry Cleaning Near Me - Las Vegas, Nevada

It was my first time trying Tide Cleaners and while it was easy to drop off and pay on the app, I am disappointed that their kiosk for pickup is broken. The whole point of going to Tide is it can be picked up whenever once it's ready. It would've been nice if the desk attendant mentioned this to me when dropping off my clothes. Otherwise, I could've at least planned my pickup better and not have been surprised when I go to pick up my clothes after work and see that the machine is broken. read more

My most recent Tide experience can only be described as a comedy of errors leading to this company losing my business. On Thursday, May 8th, I set my Tide Dry Cleaning bag in front of my house to be collected by their delivery driving team. When I returned home from work the bag was gone (as was expected). By Monday, May 12th My clothes had still not made it back to my house so on Thursday, May 15th I went to Tide to investigate. The girl at the front desk (named Shayla maybe?) informed me that the delivery driver went to my home and there was no bag set out. No help offered, no information taken just in case something were to turn up. Nothing. For weeks I accepted that $600 in work clothes had been stolen right from my front porch. Finally on Tuesday, May 27th I found a receipt on an old disposable plastic Tide bag in my closet With somebody else's name and phone number. Lo and behold my clothing was not stolen - I was given someone else's Tide bag and, as it turns out, my clothing was laundered and delivered to someone else's home! I contacted the name phone number on the receipt and the gentleman I spoke to confirmed that he had been charged for my clothing and they were delivered to his home. Thankfully he returned them to Tide. This one-off incident could've been resolved simply through accountability and honesty, but unfortunately when speaking to Mario, the General Manager, he informed me that the bag I used to have my dry cleaning picked up didn't have a name on it , and therefore my clothing was in the "No Name" pile. Either Mario was being truthful and Tide has a very poor system in place to track their customer's belongings, or he was being deceitful. A $50 credit was offered, which was completely insulting considering this company misplaced hundreds of dollars of my property. Either way, I immediately went to Tide to pick up the clothing I believed to had been stolen, only for Mario to ask if I'd like to charge the dry cleaning to my credit card on file - an outrageous question given the circumstances. I told Mario the right thing to do was for me not to be charged. The experience I had this month was completely egregious. I have since cancelled my account and will never return. This bad situation could've been remedied by honesty, accountability, making things right, and empathy. Instead I was lied to and nearly charged. This was a really poor reflection on ownership and management. Shame. read more

Dropped off my shirt to be laundered and upon pickup Wednesday morning, i noticed the receipt stated dry cleaned. I immediately returned to inquire and the first attendant told me they always dry clean. When i told them the care tag explicitly says NO DRY CLEANING plus i had requested laundered, Jose responded with "when our manager reads the tags, she thought it was best to dry clean" i wondered why they do the opposite of what was requested by the customer without notification nor obtaining permission and don't follow tag instructions? Jose also told me "if i want my stuff laundered in the future, the cost will vary" - why am i being charged a different price than what is listed for a shirt to be laundered? read more

I had a very disappointing experience with this dry cleaner. The manager, Mario Bran, was extremely rude and unprofessional. He claimed he was the one who cleaned my dress, but when I picked it up, the front side of it was clearly damaged and looked completely ruined. The color had also completely changed from green to white, almost like bleach had been used on it. When I brought this to his attention, he insisted that the dress was already like that before I brought it in, which is simply not true. I even had pictures before I brought it in showing that the white spot was not there. Despite that, he ignored me and said he just put it in the machine and it came out like that. Instead of trying to resolve the issue or offering an apology, he was disrespectful and dismissive. If you care about your clothes, I would strongly recommend going somewhere else. Not only was my dress ruined, but the way I was treated afterward made the experience even worse. read more

This Tide on Blue Diamond is always so good. I've done a lot of my dry cleaning through them. Was waiting to review until after about ten times! Each time they come out nice and clean so you get what you pay for! Also, they can be super fast...like next day fast! I never need my stuff that soon. I drop off and come pick up a week or two later but they do do fast service if you need it. Always friendly! Inside looks clean. They have a nice drive thru that's quick as well. AND they usually have always to get coupons...through the Valpaks in the mail or the app and even a %off once a month if you do the review at the bottom of your receipt. Great service! I will continue to use them! read more

Tide Cleaners - Outside - Dry Cleaning Near Me - Las Vegas, Nevada

I had a not so great experience with Tide Cleaners a couple of weeks ago and I wrote an angry, but accurate review afterwards and posted it. I'm writing an update because I want to be fair to them and their manager reached out to me and went above and beyond to make things right. When I reflect upon good relationships I've had with companies in the past, I can't think of many that never made mistakes or didn't ever cause me any frustration. What made me appreciate them was that they provided good service and when they made a mistake, they endeavored to correct it in a fair and reasonable way. I feel that Chuck, the manager of Tide Cleaners did this in this instance. Good follow up and follow through is huge when it comes to rebuilding trust and that's is what Chuck did. As I stated in my original review, I had been fairly happy with them up to that point. They had provided me with good service, fair prices and attractive coupon offers. I suppose that part of why I was so angry was because my expectations had already been set and the experience was so bad that it completely blew my trust. As of this moment, we're good. Tide will be my go-to dry cleaning and laundry service and I will recommend them to others. Thanks again to Chuck for making things right. read more

I've used this business several times and have always had a good experience. Today however was extra nice. My items were unable to be cleaned due to them being leather, but Carlton mentioned how I could find a company to clean them for me. We also had a brief chat and he was absolutely delightful to talk to. Even though I was unable to use the cleaning service, the customer service I received was exemplary. Thank you, Carlton, for helping to make my day enjoyable. read more

First of all, it's quite expensive but I knew that going in. What I do not like is the fact that I go there for dry cleaning only and today I picked up my dry cleaning to find out that two shirts were laundered. This is not the first time that they have done that. I specifically state dry clean only when I take in the clothes but it seems that it is cheaper to launder. These shorts are Ted Baker or similar and they are not to be laundered. I am not going back there again! read more

Staff is always friendly, our dry cleaning is always on time never any issues. We've been using there services for 3 years.

I would never go back to this place again if it was the last dry cleaners on the planet. My Daughter asked me to pick up two blouses on my way home from this location. I noticed when I looked at the receipt. It didn't have a price on how much it was when I walked in. I questioned the guy at the counter with the piercings on his face. he immediately got an attitude with me-saying they don't put the prices on because with an attitude, I reply back you have to estimate how much it cost to iron a shirt that's a little weird. He repeats himself one more time with the attitude. I tell him immediately look how much do I have to pay you because I didn't know, I had to pay you for your attitude problem. He gets my two garments which came to $16 for two shirts. He rose his eyes at me and says something to another Employee in Spanish I walk out and I tell him I will never be back to this place again. read more

I've came here a couple of times to have my boys suits dry cleaned. Never disappointed each time. Suits came out pristine, spots I showed them were gone and love their turn around time to have them cleaned and ready for pick up. They have friendly customer service each time. Highly recommend! read more

I was looking for a nearby dry cleaner and Tide was the closest. I brought in my items, was greeted at the door by the entire staff. They told me the pick up time would be the next day (every other dry cleaner I've used has been much longer). They also told me because I was a first time customer I'd get 50% off my first order, HUGE BONUS. When I picked them up, I was once again greeted by the whole store. It took less than 5 minutes to get my items, which was fun to watch. When I left everyone wished me a good night. The app is full of coupons BIG PLUS, and if you live close enough the offer delivery and pick up. read more

I went to Tide Cleaners , Mt Edge 0116, 7959 Blue Diamond Rd Las Vegas, NV 89178 on Jan 9, 2025, Thursday at 2:17 pm and my experienced with Jose , counter agent was horrible No customer was present at that time when I walked in A soon as I walked in, Jose told me to leave my clothes since he was all alone I said I will wait , then he said he was very busy but yet no customer was in front of him.. Few minutes later, another agent came back from lunch Then , Jose said he can helped me at that point I said to him " It did not take that long .. Isn't it? " I told him I want to pay ahead of time in which I usually do. Jose then started scanning the clothes I had seven pieces and I was aware that bogo is buy one and get one for free The 7th garment was a dress and I had another coupon with 20 % off What he did , he printed the receipt of 7 items So I told him , bogo is only for 6 clothing . So I told him that the receipt was wrong to reprint it again for the bogo clothes only At the end , I asked him if he applied the bogo coupon and he said YES I received an email that the clothes were ready to be picked up My daughter that day was out and asked her to pick up the clothes , that everything was paid for What she got there , there was a balance of $19.58 I was very surprised I asked the mgr Mario to call me and he did and told him what happened . He said for my daughter to go back and will be refunded Jose was the worst agent I dealt with. Very unprofessional , unhelpful and very rude read more

My wife has a coat from Bebe that she just absolutely loves and she looks stunning in it. It was time to get it cleaned and so I brought it in. When we got it back it had a tag stating that Tide tried to clean it but could not get it completely clean, in addition there was damage to the fur collar. I brought it to the attention of the store manager Mario and he looked at it and escalated to the District Manager Chuck Lucas. Chuck took full responsibility and completely surprised me when he was able to find another coat in the same style and size to replace it with. This was not a new coat so that made it even more of a challenge to find, especially since Bebe only carries each style for a limited time. Tide has thoroughly impressed with this EXCELLENT customer service and attention to detail! I am a frequent customer and I have always been impressed with the results as well as the convenience of how the store is setup. I don't think any other dry cleaner could drag me away from Tide. TEN starts out five! read more

They advertise sustainability. Their website is "go green" Besides the plastic bag over clothes ( I get it but there are paper alternatives) they put a plastic "butterfly" on top button of shirt collar. Why??? Don't know, but I request to not have that. Its printed on receipts they give me "no butterflies in collar) and the pin a note on every shirt "no butterflies" I get them anyway, pinned notes too, that so nada. More garbage I need. But the plastic for the environment https://www.sciencealert.com/microplastics-found-in-blood-clots-in-heart-brain-and-legs read more

Dropped a coat off here with no issues and was told it would be ready the next day.. nice, right?! Wrong! I get a text the next day, as promised, saying it's ready for pickup. When I get there to pick it up, I ask about how much I owe, to be told that it's already been paid for.. I'm confused now, and the assistant manager that is assisting me tells me that it was charged to the card on file. Well I don't have a card on file. He then does more digging and tells me that actually my coat wasn't even dry cleaned, and they couldn't clean it because they might damage the leather. Well this wasn't communicated when I dropped it off, when it was accepted, when I received a text saying it was ready or when I got there to pick it up. So, I would've never been told that they hadn't cleaned the coat if I hadn't asked about the payment. Extremely poor service and poor communication! Don't recommend and I won't be returning! I took my coat to Boston Cleaners, they welcomed me with open arms and got the job done! read more

Super disappointed. Took my winter coat (work) there and accidentally left my gloves in the pocket. Thought for sure they would take them out and keep them for me. Nope. My $60 north face gloves were stolen. My coat was there for 2 days. I work in NY and needed those gloves. The manager was not even concerned. His response is we have no "proof" they were there. I know 100% they were. That's the only place I keep them. It's my fault for sure but I definitely did not think an employee would steal them. They offered me a discount for next time. Like I'll really go there again after theft read more

Tide cleaners helped me with dry cleaning my suit and fiancé dress super quick. Manager assisted me right away on my wife's stain and made it possible to have the stain removed before my fight date. read more

Great experience! Super friendly, informative and helpful staff! First visit is 50% off, which was a wonderful surprise

I hadn't been to a dry cleaner for quite awhile due to the lack of effort the previous place I was going to. This new TIDE place caught my attention and I decided to come here today. Little did I know that today was the GRAND OPENING celebration and they have a lot of great things going on in addition to great promos for dry cleaning. I dropped off a suit to have taken care of and a Knights jersey to have a patch sewn on. Shania was the lady that took care of me. She was super cool and thorough with my order. The business is big, clean and has a lot of great friendly employees. I didn't get everyone's names but the all were nice. If you need any dry cleaning then THIS IS YOUR PLACE!!! read more

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I've been a loyal Al Phillips customer for years but when a bright new Tide Dry Cleaners opened up closer to my house (and sent a 50% off coupon), I had to give them a try. I just picked up my first order and my hubby, who has tons of dry cleaning every month, was so happy with the job they did that I'm pretty sure we are now switching cleaners for good. The drop-off experience was so easy. As a first time customer, I had to set up an account. I opted to put a credit card on file to make things easier. Your account is tied to your phone number and they have a rewards program where you'll get coupons. I was given a reusable cloth bag for future drop-offs. The employees were very friendly and helpful. It was fast to get in the system and learn the ropes. The girl behind the counter even sent me home with a sack full of free Tide samples! This is a great place for busy professionals, as they have 24 hour pick-up and drop-off. We used the "clothes ATM" kiosk last night around 11:45 pm just to check it out and it was awesome! You scan your email code that they send when your laundry is ready and it pops out of a box so you can get your clothes 24/7, EVEN WHEN THEY ARE CLOSED! Same with drop-off, there's a 24/7 drop box. Adding to the service is their curbside valet, which really just means you drive up and an employee will come out to your car to get your drop-off clothes or to deliver your clean laundry. It's an A+ idea for sure. Hubby was THRILLED with the job they did on his first order, and he had a good mix of dress shirts, suits, dress pants, and casual polo shirts. They let you choose your level of starch (if you like it) too. He praised the way his clothes were hung without those annoying (and wasteful) little twist ties that competitors use. This is a 5 star place except for one thing: the prices. They are expensive! Their price to dry clean a regular dress shirt is $6.25! That's the biggest problem here. I'm hoping they really do send out valuable coupons to help take the sting out of the prices. Really excited to have this dry cleaners nearby. If our first experience was any indication, this is a great business. read more

When you get older, your Yelp reviews start to shift from restaurants and bar to dry cleaners and auto repairs, lol. I'm happy to say that my drop off experience with Tide was super easy! The gentleman who helped me was very friendly. A few pluses for this place for me: + close proximity to those who live in mountain's edge + 24-hour drop-off and pick-up (just set up auto payment and you'll get a bag for after hours drop off) + reasonable price (pricier than some mom & pop places but not a lot. Attaching their price list) + I heard that your clothes smell SUPER GOOD afterwards. I'll update once I get mine back + they deliver if you're feeling extra fancy. I can't think of a scenario in which I'll use this service but someone out there might I can't wait to drop off my clothes whenever I want. It's the little things that give you delights in life. read more

Tide Cleaners - Price list + they do delivery if you feel extra fancy - Dry Cleaning Near Me - Las Vegas, Nevada

First impressions are important and my first time in walking in and the first thing they ask is if I called ahead of time? Not a great welcome! Just a heads up alterations take 3 weeks.... That's a little too long in my opinion. This place was recommended unfortunately I will take my business elsewhere. read more

Have to start this off by saying, ORANGE.... Super bright ORANGE haha. If you haven't walked into this place, you haven't seen the crazy amount of ORANGE. Okay, I'll get serious. I was bit skeptical when this place was going up. I thought this place was going to be expensive! I am in law enforcement and I am extremely lucky to be blessed with a discount, another bonus to why I come here. So talking about prices, I really don't know how much others pay on the full price stuff, but I assume it cant be that bad. I don't want them to get any bright ideas when they read this but If I did have to pay the regular price (which I would), I wouldn't mind paying a little more than another place close by. That being said, DO NOT RAISE THE PRICES!! Haha I have been coming here since it has opened and I'm impressed with the service and the kindness of the employees. I have used the drive through pick-up and drop-off a couple of times, but I choose to go inside (just my thing), both have been good experiences. I had a couple alterations done on some items and they have been good about making sure they are altered well and returned back in a decent amount of time. I recommend Tide on Blue Diamond to anyone of those who might have a ton of dry cleaning needing to be done. They will continue to get 5 stars from me unless something drastic changes here in the future, going to be positive!! read more

5 stars Staffs are so helpful and nice 24/7 for drop off and pick up !!! Thank you and love this location read more

Tide Cleaners - 24/7 pick up - Dry Cleaning Near Me - Las Vegas, Nevada

The first time I bought it, I left it to be washed, but I don't know whose mistake it was, but it was dry-cleaned. The jacket was a mess and I complained to the manager(Mario Bran), so now I washed it according to the order. It has shrunk and the lining seems to have shrunk a lot. When I asked what happened to the (attached) ticket, they said that the type of jacket uses a dry cleaning code, even if it is washed. crazy!!! There was not a single word of apology, and since this was the best, they said to bring a jacket. It's completely crap. I will make claims as long as I can. read more

Tide Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

DO NOT LEAVE YOUR CARD ON FILE THERE AND I WOULD CAUTION GOING HERE! The last time I was there was sometime in aug 2023. I moved from Las Vegas to Tacoma Wa in September 2023. On Feb 15th, 2024 My card on file was charged $91! Someone came in and put stuff under my name! They clearly didn't check for identification at any point! This is a huge concern as just anybody that has your phone number and name can put stuff onto your account! When I called I spoke with Jose, he admitted that he did take the order of a Disney sweater and a black blazer. I of course was super upset because he didn't believe me when I said that wasn't me! He insisted that I speak to who ever charged it to my account! I'm like, HELLO STUPID I DONT KNOW WHO THE HELL THAT IS! THATS WHY OM CALLING CAUSE THIS IS FRAUD AND YOU HELP CONTRIBUTE TO THIS CRIME!!!!! He obviously wasn't going to help me cause he kept trying to talk over me when I tried asking why they don't check for any identification! So I asked for the store manager and his name is Mario! I asked him again why do you guys just let any one just drop stuff under anyone's name ? Like if I have an account and a card on file, there has to be an extra added security so stuff like this happens! He kept asking if I had any family in town that would do this, I'm like sir, I DO NOT. The more I pushed the issue of it being fraud he finally said he'll refund me. But please be aware that any information left with this establishment can be compromised as they don't take your information seriously! ANYONE CAN GO IN THERE AND JUST LEAVE STUFF UNDER YOUR NAME! And this is not right! I told them to delete my card on file, and close my account! I honestly want to know who to contact cause this is fraud and I want to press sometime of charges on the person or sue Jose or Mario for compromising my Secured information with such negligence! You have been warned to stay away from this establishment, Jose and Mario!!!!! read more

The worst experience ever very very rude and baaaad customer service. I went and asked for DRY cleaning my window curtains they gave them back to me all damaged and shame on them to fold it like that with out noticing me of it . Please check your valuable thinks before you leave the place if you care about it . Also friends shared with me that even clothes are still smelly after the cleaning . I will never step back their again . When I called and they transfers me to Mario as supervisor he did not handle it with respect simply did not care or have much costumer service and understanding the madness of the damage I have in front of me if that company cares the need to retrain their people :( read more

Love this place for all our dry cleaning needs. Clothes came out smell fresh and clean. Very convenient too. They send you promotional discounts in your email to use which is very helpful specially if I bring a ton of clothes to dry clean. I highly recommend this Tide Dry Cleaning place by Blue Diamond and Buffalo. read more

Fast service at a great price. On my first visit they did lose my pants for about 24 hours, but fortunately the GM Mario took ownership of the situation and was able to resolve it the same day! I understand mishaps happen, I'm just grateful it was corrected very quickly without additional stress. read more

Tide Cleaners does an awesome job with all of my clothes. The products are fresh and the staff is friendly. Turn Around time is always impressive! Thank you for being available in our community! read more

Tide Cleaners - Tide Cleaners always has me ready for church! - Dry Cleaning Near Me - Las Vegas, Nevada

I really have never had a bad experience at this cleaners they always tell me my clothes will take 2 to 4 days I typically get them back in two days rarely hasn't gone longer than two days service is always great people always have a nice smile on their face Once they washed my boxers and my socks together which kind of made my boxers smell weird but I told them and they corrected the issue free of charge so I can respect that definitely like to use them twice a month and I suggest anybody that's looking to get their work clothes washed or their outfits dry cleaned to take them to the tide on blue diamond and you won't be sorry read more

I took 2 throw blankets to the tide location on Blue Diamond and was told each blankets would be $29.99 to clean. That's beyond ridiculous. Comforters I can see that price, but average size throw blankets? Pssh please, throw blankets are average of $20 to $60. For that price I can buy a new one. This isnt the first time I felt ripped off from this location. read more

Finding the right dry cleaner is like finding the right hairdresser. I dry clean my clothes a lot, and for the longest time, I've either been searching for the perfect cleaner for me. Someone I could share my life with. Tell secrets to. Be a shoulder to cry on. SERVICE: The team here is SUPER friendly and very knowledgable about their services. They have a set price on what item is what, and it is a bit pricier than your usual mom and pop cleaner, but the service is worth it. Plus, when you sign up as a member they usually send you coupons at least twice a week. So it's easy to get a promo or a discount for your items. FREE BAG: They give you this cute dry cleaner bag for you to put all your stuff in. I actually thought it was a nice touch because I'm tired of turning in my clothes for cleaning in a garbage back of laundry. I got my comforter dry cleaned and they packed it in a nice comforter bag. PICK UP: If you leave your card on file, you can pick up your dry cleaning after hours. I think this is super convenient because people usually get off at 5. The cleaners close at 7pm on a weekday, but if you're gyming or running errands after work, the cleaners are usually closed by the time you're ready to pick them up. Also, whoever likes picking up their dry cleaning during their lunch hour. NOT ME! So this is super convenient. FREE SAMPLES: Out of detergent? Out of fabric softener? No problem. They've got free samples for you to take home. LOCATION: I think for all residents in the Mountain Edge/Blue Diamond area, this is a super convenient cleaner to go to. read more

Very nice, new Dry Cleaners!! The staff here is very friendly and accommodating. The prices are great! They cleaned my friends 2 piece suit for under $7. They offer 24 hour automated pick up. So no matter what shift you are working, you can always pick up your clothes. They have a drive thru pick up area. read more