Worst service ever! Had a membership here but had to stop every visit due to system issues. Would…read morenever recommend this place

Pros: Solid car wash. Good vacuums. Well lit…read more Negs: don't put us in the shoot so close together.

I brought in my truck to get clean and wasn't to happy with the service I got. My truck had bird…read moredroppings on side window. Of course I went through the car wash and pulled out front to see how it looked. Then noticed the bird crap still. I asked her if there going to wash my truck again since it wasn't clean. Of course she says for another 14.95. So of course there was no reason to have a argument with such a idiot. There's better car washes in the area I'd avoid this location

Damaged my car, never going back…read more The wash damaged one of the rims on my car, went through a security review where you can see my car visibly getting jolted, they still wouldn't accept responsibility. Brand new car, the only thing that has touched my rims is their rail system. 2 years as a member and nothing. So unfortunately I had to cancel my memberships and review.

Matt was amazing! We stopped by for BBQ rub (random but we had a rec) and he was incredibly…read moreknowledgeable, friendly and helpfu! A BBQ competitor himself, Matt was able to offer us wonderful insights on flavor profiles and combinations. We will definitely be back for the products and most especially the customer service! Thank you Matt and NWA truck wash!

This place was once great, now it really is disappointing. Pre-soak either doesn't work at all or…read moreit burns half your time before anything comes out. The tire/engine function is the same half the time. My last trip when rinsing the timer ran out added more quarters and when it restarted it shot out a bunch of soap causing me to restart all the rinsing. I prefer manual car washing to automatic locations but this one is so frustrating I prefer to drive to the north side of Roger's to use a car wash that actually works. They worry about bbq and propane sales versus their core business.

Nice, newer car wash conveniently located by the mall and shopping centers on Mall Ave. Lots of…read morevacuums available that work great and the car wash (with employees that spray your car down before) does a good job too. I have a membership which they offer for 50%off for military, which is a great deal!

I have been a member now for over a yer with (2) vehicles. They do an excellent job! Tried several…read moreothers, no comparision. Gaining locations all the time in NWA.

such a scam they're quick to steal from you…read more STAY AWAY if you put 1 dollar bill inside the machine to start a wash, you'll only be credited .75 cents imagine they make a killing if every person gets ripped off each dollar they spend such a disappointment

Self serve car wash ran my card today twice and never worked. It's already more to use a card than…read morecash so loosing money on my card with no wash sucks. I'd like to be refunded. But nobody has gotten back to me after repeated calls. Wish there was more self serve washes so you wouldn't have to depend on just them. Highly disappointed. ​

Washing is aggressive, flipped my mirrors repeatedly, left scratches all on the skirts, and…read moreloosened my bumper Do not recommend

it says it's temporarily closed and yet let someone go through the car wash and the vacuums are on…read more There's no one that I see actually manning the car wash. I was here for 15 minutes and didn't see a single person who works here. It was very odd neither good nor bad just weird.

Sum: An old carwash that needs renovating, but it still gets the job done well…read more You can do it yourself or pay a HUGE amount to have your car done for you. The vacuums are always free, Just press the button and go. Everything is fine. We have interacted with management and they have always been friendly and helpful. We even had an issue with the do-it-yourself and they gave us our money back and paid for a longer clean in another port. So that was good. My issues are (1) outdated. It looks a bit sketchy and kind of not kept up well. Looks like it was build in the 1980s and has never been updated since. (2) I think the prices are high for a car wash, but everything is high nowadays. My wife and I can get a carwash done for under $5, but we have to be quick and it doesn't always look that great. So, I do recommend this place. It's not as shiny and new as the other places, but it gets the job done (or you get the job done).

Spent 8 on self washing and still truck looked like it hadn't been touched. The foam sprayer didn't…read morework right and the soap didn't even clean my truck. Don't waste your money. I came home and rewashed my truck and it is actually cleaned. Save your money don't go here

I only use the location on Elm Springs Road but they are so awesome there! Everyone is so friendly…read moreand good at what they do. They really stand out against other car washes which is hard to do around here with so many to chose from.

Right by the house - right by the interstate - right by the main shopping area in Springdale - very…read moreconvenient and good house - club pricing and clean, new with super customer service!

I bought the monthly package from Tommys and am more than pleased. I love the conveyor system…read morebecause I hated tying to negotiate ramps like other places. I tried to tip the nice young man at window but he said they can't take tips ( dumb policy) so thought I'd write a review instead. Axel was the guys name and he was great, gave me some wipe things for my dash and window cleaner which I was in desperate need of! My only complaint is that the drying system was off and barely dried the car so probably just needed calibration. I use the was on 412 West In Springdale and the crew there has been exemplary!

I am fairly new to Arkansas having moved here 18 months ago. I was nicely surprised when I recently…read moreused Tommy's Car Wash in Springdale. It was so easy for me to see what I'm doing and to pull into the glass tunnel because it's so open and there was no track system to navigate! At other car washes I worry if I'm going to damage something trying to fit the tire into the track. The management at Tommy's is eager to ensure that I not only have a clean car but also a positive experience. They help so many non-profits that it's a pleasure promoting this business. I recommend Tommy's to everyone!

Purchased the Ultimate. left the whole side of my F250 with soap. and vacuums have No suction…read more Will Not be back. April 10 2021. sad. i have been here before. I visit from out of town.

None of the vacuums work - either "out of order", were missing the canister, or just didn't suck…read moreanything up. Attendant was nice and scrubbed my car a little before entering the tunnel. But I still left with soap all down the back of my car after the wash. Less than impressive.