Good service and patience with our children with getting uniforms for the school year. Nicely…read moreorganized store.

If you aren't required to order from these people with a school, I DO NOT RECOMMEND!!! They clearly…read moreare taking too much on and can't handle it. I dropped my son's backpacks, lunchboxes, and polos to be embroidered with the school logo on 7/16. With previous experience working in an embroidery shop, this process seemed very rushed and not personal at all. Tell them your name, pick between a block or cursive font, and color choice. Didn't ask me about placement, how big I wanted the name, etc. I was told 2-3 weeks turnaround time and that they would call me when it was done. I knew I had plenty of time before the start of school on 8/10. Yesterday was the end of the 3 week mark and I called to get an ETA on when it would be done. The man that answered the phone asked for my information and then came back to tell me it was not ready. I questioned why as this was at the end of the quoted timeframe. He then went into telling me that they embroider for 5 schools and everyone wants their order ready. What does this have to do with me? He also made a sly mark about people waiting until the last minute, which I did not given 2-3 weeks turnaround time would be ready before school. He was incredibly rude, with a smart tone and wouldn't give me any answers. He just kept repeating "we will call you when your order is ready." I asked him if I should call again tomorrow and his response was "no, do not call tomorrow" in a horrible tone. I then asked him if he could look up when I dropped it off, he placed me on hold and after 10 minutes I called back. Seems like he just wanted to get rid of me. A girl answered the phone the 2nd time and was able to tell me it wouldn't be done today, but would be the following day. This is all I was needing was an understanding of when my order would be ready, not to wait for a call!!! I get that they are stressed during a busy season, however as someone who is going off of what I was told and spend $140 I would expect a much higher level of customer service. My husband just picked up the order and the font on the backpack and lunchboxes are LAUGHABLE!!! They are so small, and not at all where I told them to place the names. You can barely see them over the graphics and I pointed to much bigger font size on the paper sheet. The backpack was marked with a piece of tape (not a white pencil) so I'm sure it was ripped off. I'm so very disappointed in this experience and the quality of my order after spending so much money. I've received better from the mall embroiderers! GO ANYWHERE ELSE!!!

Shout out to Raleigh Hamrick on a great job done on our business shirts. They are amazing and I…read morelook forward to ordering more along with other merchandise for the business. Thank you so much.

slick designs, across everything i could want. Great customer service - will be using much much…read moremore!

From the owner: We're a full-service screen printing shop based in St. Augustine, Florida…read more Our goal is to provide our customers with the highest quality printed and embroidered apparel products at a fair price. We opened in September 2007 and are growing steadily. When our customers are happy, we're happy. Serving St. Augustine, Ponte Vedra, Jacksonville, Palatka, Gainesville and the entire Southeastern United States.

WORST COMPANY EVER!! I ordered one shirt with simple text on it. Just one and they couldn't even do…read morethat! We called on Wednesday February 23rd and asked if they did one shirt orders and the woman told us that they did. I asked how much and when we could get it, she said that depends on what we needed done. We explained that it would just be some text on a green shirt, she said okay, quoted us around $35 and said that we could have it by Monday at the latest. That sounded great, so we went in to talk with her and set it up. We ordered the shirt, she repeated that we would have it Monday at the latest, told me she would text me with proofs on Friday and she charged our card. Come Monday at 11:38am (I'm noting the time because she tried to lie and said I called her multiple times in one day) I called because I never heard from her and never got proofs. She told me, "It will be ready later today or tomorrow. I'll call you." So it was pushed to Tuesday, no big deal, I told her that was fine and got off the phone. When I didn't get a call on Tuesday, I called again, once, at 5:54pm. A man answered and told me it would be Wednesday or Thursday. I asked him, would it actually be that time frame because it's a gift for someone and I need it before they leave town and he said, it's for sure that time because she just told me it was. I knew something was off so when I didn't get a call on Wednesday (today), I decided to go in and ask for a refund. I don't mind waiting for things, I really don't, but out of a courtesy for your customers you should let them know, this could take a while. This is something I told her multiple times in the store. I wouldn't be here asking for a refund if you would've just told me it would be late. Or better yet, let me know you don't have it in stock and I'll go somewhere else (another thing I told her to which she responded, where you going to go?). When I got there, I said, I would like a refund on the shirt I ordered. She refused my refund saying that he already made the screen for it. I told her, great, so it will be done today? And she said, today or tomorrow, because we had to special order your shirt from Texas and there is a blizzard. Funny how when I came in on Wednesday you didn't say that you had to special order my shirt. Had they said that, I would've picked a color they had in stock, but no, let's just jerk around our customers. I explained all this to her and it was nothing but excuse after excuse after excuse and then it turned into lie after lie! "I never said Monday at the latest." Yes you did, I have two people who were there with me when you said it. "You called me twice yesterday! I know because I remember thinking, why is she calling again!" Nope, I even offered to show her my phone, I only called once and it was late so I could give them as much time as possible to get the shirt done. She then said that me being in the store was holding up all of production and then said the thing that she seems to say to all of the customers she is rude to, "We've been a successful business for 40 years! We've never had a bad review!" That's laughable! Read the reviews on here! In the end she said, the only way we can get it done is to do it in a different color, she didn't give me an option, just told me it would be in blue and then started digging through their mess of a store to find the shirt. As I was leaving she started popping off at me again, she even stepped out from behind the counter as if she wanted to start something. The second I called her out on her lies, she went back to saying that I was the one holding up production. If you don't want to do single shirt orders that's fine, don't offer them! It's better than lying to people, stealing their money, and then saying that they are the problem. Horrible company!! Don't ever go here. Also, I just spoke to someone at my bank who is currently in Texas, and he said that they didn't and aren't having a blizzard right now. He even said last week they had some snow, but nothing major. Interesting.

From the owner: Fine Quality Printing Fast Affordable Service Since 1982read more

About 12 month ago We ordered 45 T Shirts for my business.Not cheap.The work was so bad they had to…read moreredo all of them at no extra charge.For the last week i have been trying to get a few extra copies made.They insisted that I have never ordered from them.So Finally after talking to the owner and telling them I had a copy of their check they found the order.Because I told them that they were not very professional they refused to take my order.They are rude,unprofessional and do not know what they are doing.I have been in Saint Augustine for 40 years and trust me ,do not waste your money.Much better,nicer and professional printing companies in town.