Mike was very helpful with a broken part in our hot tub. He was reasonably priced and responsiveread more

I had Mike out to do some work on a hot tub in a new house. He was helpful and beyond the work…read moretold me where to get parts so I could work on things myself. That's the mark of a Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Barton Pool Company did a fantastic job rebuilding our in-ground 9' X 11' swim spa. Kris and Mike…read morewere attentive, prompt, and the spa is now useable after 9 years of frustration with the builder of the spa. Our spa leaked and was not useable for 6 of 9 years as a result of leaks. Barton Pool Company completed repairs a month ago and we have has 0 water loss!

We could not be happier with the job Barton Pools did in refreshing our pool. We started by going…read moreto a trusted pool company that informed us they were closing their business in retirement, but they recommended Barton Pools which turned out to be spot on. We had a liner that needed to be replaced and after a thorough consultation with Kris D. we replaced outdated coping, stairs, and installed an automatic chemical dispenser. The results are outstanding and we could not be more pleased with the timely, on budget, service the entire team at Barton Pools delivered.

Eddie and his team completely restored our 40-year old pool and spa and it looks beautiful! They…read morecompletely removed and replaced old plaster and tile. Eddie suggested some aesthetic choices we hadn't initially considered. He and his team worked quickly and efficiently. They did a meticulous job. Eddie's prices beat those of other gunite pool restorers, hands down. I recommend him without reservation.

Eddie's pool did a phenomenal job replastering our pool. He repaired multiple leaks, installed new…read moretile surround and replastered the whole pool. It looks brand new! Eddie was easy to work with, fairly priced and completed the job faster than we anticipated. Highly recommend for any of your pool repair/remodel needs!

Used Firehouse for the first time this year to open pool. They texted a reminder, came as…read morescheduled, did the work as estimated, provided helpful information while opening, no sales pressure, left things in good condition. The guys that opened were no nonsense, seemed experienced. I appreciate how responsive they have been which has not been my experience w other companies I've considered. Will definitely continue business w them.

They took our money and ran, even used our credit card without authorization and took $700 pff it…read morewithout completing work or our okay to use our credit card. They replaced a heater on our hot tub then pointed out leaks that they said could be fixed easily & also after telling us our hot tub was worth fixing when we asked if we were wasting our money. They tried fixing those leaks then left saying it was fixed, pulled money from our charge card that they had kept the information from a one time payment earlier in the year and then left a voicemail telling us our hot tub couldn't be fixed. The owner wouldn't call us back except once when one of his workers was passed out in his truck in the driveway and we had to knock on the window to wake him up to which he was very rude & seemed hungover. Never again!

If you're looking for a reliable pool cleaning company, who will actually show up and do an honest…read morejob, this is the place. I had used SHS pool and spa in the past and they never showed on time and always overcharged for incomplete jobs. Kendall was very professional, explained everything fully, was very reasonably priced, and showed up when they said they would. I will use them for many more seasons!

From the owner: Family owned and operated swimming pool business that specializes in swimming pool service…read moreincluding liners, weekly maintenance, opening, closing, repairs and leak detection

We have an 18-year-old Jacuzzi hot tub that lost water and tripped the breaker. We expected the…read moreworst, but the SDAS folks troubleshot the problem as a blown tube fitting and bad circulating pump. They fixed the leak on the first visit and replaced the pump several days later. Back up and running well again. Great folks to work with and they communicated well throughout. Highly recommend.

Oddly, I felt like it took weeks for me to find a company that serviced spas/hot tubs. I finally…read morecalled Royal Spas who referred me to Stewart Dixon. Scheduling an appointment was easy. Stewart is super friendly. I opted for a Monday appointment at 1:30 and had to reschedule for a later time due to a conflict. Not a problem. I was told there would be a $80 fee for them to show up and do a diagnostic check to determine the problem. If it was minor, they would likely have parts on hand to fix it right away. If major, they would order parts and fix it later. Knowing nothing about this new hot tub that came with my house, I was concerned when it kept shutting itself off. I googled and googled for a DIY fix. Nada. Second concern, "I really hope this doesn't cost an arm and a leg to fix". So, my fingers were crossed... Stewart came out and determined it was a small maintenance issue that I was unaware of. My skimmer (something I didn't even know existed) was full of debris. This prohibited flow and signaled the spa to shut itself off. While I felt just plain silly, he fixed the issue and continued to spend time educating me on my spa functionality, maintenance, etc. Much appreciated. They had used my garden hose to fill the spa and Stewart mentioned that I really should disconnect it for the Winter. I said I agreed, but it was connected so tightly that I could not get it off. He responded, "We got it disconnected for you and will wind it up and put it in your garage for you." Also much appreciated. Honestly, this was one of the best service calls I have ever had in my new home. Stewart only charged me the $80 to come out for diagnostics and left me with a wealth of knowledge. If you are in need of aquatic services, PLEASE give Stewart a ring. You won't be disappointed! Professional, knowledgeable, great testimonials, Angie's List approved and very nice. My hot tub is almost warmed up for use again! Can't wait.

The Hendrick Team has taken great care of our pool for over ten years. They always leave the job…read moresite better than they found it. Are on time and pay attention to detail. Great job recently working on my pool liner and cover. Scott F

Gary owner has taken my money I paid over 60,000 for a pool that he did nit finished poor concrete…read morelefted in my yard, I purchased things that was purchased in pool package twice. Took him 9 Los finish my pool whole it took him 4 weeks to finish their pool. I'm a single black female. They were 2 white single female. He finished their pools w)I 4 weeks totally finished. ​

As soon as Lori left (not sure if she was let go or left intentionally), the customer service…read morenoticeably declined. Up until that point, I would have rated Pate's 4 or 5 stars. I specifically emailed Pate's on September 13, 2024, before the pool closing, requesting that they ensure the hot tub was set up properly for the winter. I even flagged concerns about previous issues and mentioned that it was part of the process the team had consistently performed in the past. Despite this, the spa was not winterized, which led to a cracked filter cartridge when freezing temperatures hit. When I reached out in December about the damage, I was met with dismissive responses. They claimed the spa setup was not part of the contracted service and suggested that the issue must have been caused by factors unrelated to the pool closing. This was despite my email explicitly requesting the service, and their prior assurance that notes on my account should guide the process. The lack of accountability and dismissive tone made an already frustrating situation worse. What's most disappointing is that this level of customer care has become the norm since Lori's departure. I hope they can address these gaps, but until then, I cannot recommend them as confidently as I once did. A few observations which back up my original review: 1. Zero accountability. They don't respond to a simple email that was sent in advance of the closing to communicate with me any of the details that David is now communicating. If they were communicated before, problem solved. They just didn't respond instead. This is 2024. If you run a business and don't know how to respond to basic emails, then you probably should look at your own operations and take a little ownership of the problem. 2. People are busy. That's why we outsource these key elements of our home. We use our spa sparingly, thus the long lapse in time that went by (12 weeks). If David the owner wouldn't have been so dismissive and said at least "hey, we can do better...you can do better", I never would have felt the need to fill out this review. As I told him on the call, we both could have communicated better in this situation. However, I'm the customer, not the business owner. I shouldn't be the one to recognize that.

Finding a pool cleaning service for a rental home is difficult; many businesses are full and have…read morehad their clients for years. I called at least 5 places and got turned down! When first calling Pates I was told they were filling up quickly, but that they would try their hardest to get me in. I received a call less than 2 days later to schedule my weekly cleanings. I knew nothing about pools, chemicals, anything, which is needed to know what chemicals to bring, and how to clean it. The customer service rep took the time to help me get the details, and had me scheduled. I have been using them for three months and my pool is spotless even being covered by trees! I highly recommend Pates!

C-Ray is a great family owned and run business that we were happy we trusted with the building of…read moreour pool. The process was well managed from planning to clean up. They are genuinely trying to build pools that their customers will enjoy owning with lower maintenance and prolonged use. They handle as much of the process in house as possible but have reliable subcontractors where needed. Have them out to bid on your job and decide for yourself.

From the owner: We understand the value of good relationships. We know what it takes to build trust, how to listen,…read morecommunicate effectively, and we know that honesty is crucial in making it all work. This isn't just business for us..it's personal! We are excited to offer 45+ years of knowledge and experience in the construction and service areas in the Swimming Pool Industry. We are proud to offer good old fashioned work ethic with our team of pool experts to your backyard. We promise to be prompt, reliable and to perform quality workmanship in every service we provide. We truly care about our customers as we continue to build long term relationships. We can't wait to meet you!

Our sewer line ruptured and we contacted several plumbing companies. ARP was an easy decision due…read moreto their professionalism, excellent communication, and competitive pricing. Adam walked me through the excavation process and made sure I was updated through every step. Highly recommend ARP, especially if you are in need of a larger project that that you cannot afford to go wrong!

From the owner: ARP Plumbing is your go-to plumber for residential and commercial plumbing services in Marion…read moreCounty, IN, and surrounding areas.