I wish I could give Randy more than 5 stars…read more BEFORE: (Contact, Initial Visit, Signing) Contact: Randy was easy to get on the phone. It went directly to him and I liked that I was able to talk to him directly. We were able to schedule a visit for that same week. Initial Visit: Randy was right on time, which is rare and surprising haha. As soon as he walked into our basement he was able to access everything. You can tell he knows what he is talking about, and it's to the level that you trust what he is saying. Plus, Randy is not a sales guy. Even though it's his business, he never pushed or tried to sell me anything. He just stuck to the situation at hand and what problems existed, as well as what was not an issue too, also rare. Usually companies make everything an issue in order to make more business. Randy doesn't do that. There were things we were concerned with that he told us were not an issue and we didn't need to worry. It felt like an honest and kind person, just trying to help us out. Also, although you can tell he is an expert in his field, he doesn't try to tell you more than you want to know. I personally like to know all the details because I like learning and Randy was completely open to describing everything to me and was patient. I can tell from our interactions that for people who don't want to hear the details, he will spare you, but for those people who want to know the ins and outs, he will gladly share. Signing: This part was very easy and Randy answered any questions we had. Scheduling was easy too and he worked around our schedules. DURING: (Arrival, During Work) Arrival: Again, they were ON TIME, which just amazes me haha. They were very quick with their set up and courteous to our home and furniture and draped everything. They set up their equipment in our garage. I actually didn't know we'd be using that side of the house for entry and so my garage had items in the middle of it. I remember going back in the house to tell my family and when I came back all the things had already been cleared and stacked neatly to the side. I was shocked at how neat and quickly it was put away. (and thankful!) haha During: They were really courteous and Randy would come to give me updates. This is probably because I'm a curious person, so my guess is he was being kind to my curiosity. I read online though, that the best consideration is to stay out of the way during construction and not ask them questions. So I tried to leave them be haha but I would look every once in awhile. But for other people who don't care, you don't need to be there or do anything. The team takes care of everything all on their own. Surprisingly, I actually took a nap later on. I normally wouldn't nap with strangers in the house, but I felt completely safe doing so. As for time/length of work, Randy gave me a time frame of how long it would take and they finished everything in under that time by a couple of hours! Amazing. Our basement went from a wreck to a super basement before dinnertime! AFTER: (Post-Work, Value, Feelings after completion) Post-Work : The work done was exactly as discussed. Randy was great at showing and describing everything. I was impressed and really happy with the outcome. When they left, they left it clean. I think my garage was cleaner than when they came. Also, I had left a 50 ft ext cord near the stairs. After they left I noticed someone had neatly wrapped and tied it for me. This is so sweet because they didn't have to do that for us. Value: Worth every penny. Randy's cost was literally a fraction of the cost of other companies. Other companies are very "sales" like and will push you. Randy never pressured or pushed me. He just gave me all the information so I could choose on my own. And honestly, looking back, I would pay more for Randy's work, than going to another company and paying less, although I don't even know if another company would come under his cost. My neighbors actually came to ask questions and they were quoted prices that were double the amount! Hearing this confirmed yet again, that we made the right choice to go with Randy. After: My family found that we are HAPPIER with our house now. I didn't expect that. But we just love our house more. Before leaving, Randy also mentioned the smell of the house would change. I didn't ask for clarification but my family has noticed it. It just smells, very FRESH and CLEAN. Before it smelled very plain, maybe even slightly dusty? I never would have known that, but it's only now after the work, that I can tell and make that comparison. BOTTOM LINE: It's rare to find companies that make the entire process (before, during, after) painless and pleasurable. The worst is to regret after you have paid for something. So I make sure to point out the really good/bad places, to help others avoid that. So yes, if you choose Randy, you'll be happy and will have no regrets! Thanks again for everything MMRG!

My wife and I called Randy about a potential mold issue in our basement based upon the great…read moreratings other customers posted on Yelp. He spent over a half hour with us listening and responding to our concerns and providing excellent suggestions. Based on our discussion we would definitely work with his company if we needed remediation services. Randy gave us great direction and answered all our questions professionally.

After doing my due diligence and receiving a few quotes for an interior basement drainage system,…read moreGroundworks Certified Field Inspector, Sunny Kauser, is who won me over with his knowledge, professionalism and competitive pricing. I was never rushed or meant to feel pressured to e-sign on the dotted line in any way. Everyone was great starting with Sunny to Linda & Katie in the home office who took care of all scheduling and notifications, Field Supervisor, Ray, who put my mind at ease when I had a million questions and finally Ramon, Aldrin & Joel who exceeded my expectations to insure the arduous back-breaking work over a 3 day period was perfect and on-point. Everyone treated my house and this project as their own so for that, I am forever grateful to this entire team. No detail was too small or problematic. I will definitely be recommending Groundworks and their phenomenal team to all my family, friends and neighbors. Thanks so much!

Unprofessional, Unreliable, and Disrespectful of Customers' Time…read more I scheduled an appointment with this company and took an entire day off from work specifically to accommodate their visit. On top of that, I spent an additional entire weekend preparing everything for their arrival so the work could be completed as scheduled. Day of work was confirmed. At 8:00 a.m. on the morning they were supposed to arrive, they canceled the appointment. Not days in advance. Not even the night before. They waited until the morning of the scheduled appointment to inform me they wouldn't be coming. They followed up with 3 variable stories from being overbooked to an ER visit for reasons why they cancelled. I lost day of work, an entire weekend of preparation wasted, and absolutely nothing accomplished. Canceling an appointment at 8:00 a.m. might be convenient for them, but it's incredibly disrespectful to customers who have rearranged their lives and invested considerable time preparing. It's a complete lack of professionalism and total waste of my time. Take your business elsewhere. Find a company that values your time, honors its commitments, and understands that professionalism means more than simply putting a date on a calendar.

Took the time to come on-site and do a detailed walkthrough multiple times. The estimates were very…read morereasonable and on point. Additionally, they give you options and their recommendations but ultimately let you choose. Work done: French drain, window wells, gutters. Plan to hire them next for basement painting and mold remediation and prevention. Definitely recommend.

They were responsive, efficient, and fairly priced. Installed a garage grate to stop flooding and a…read moreFrench drain in our basement, both done quickly and professionally. Hardworking and polite crew. Highly recommend!

These brothers are the best in the biz! It's been more than a year since they came to replace our…read morechimney flue, which they did in one day at half the price others had quoted. They also repointed the bricks, sealed the flashing, and waterproofed the chimney, which solved a long-recurring problem of rain pooling in the attic and leaking into our bedroom ceiling. Everything they fixed stayed fixed. Referred them to neighbors and friends. My only regret is not thanking them more effusively for their stellar work. You guys are the tops! Hope this review brings many new clients your way.

After having roof work done by a roof contractor I discovered a leak in my ceiling by the chimney…read morechase where it penetrates up and out the roof. Calling back the original roof contractor and informing them of the leak they said I needed to replace the siding of the house in the area of the chimney chase at the tune of $4000!! I then began calling other various contractors for this repair and was told all kinds of BS, from having to rebuild the chimney chase, having to wait as they were too busy, too cold (it was December) and told to wait until spring, etc. It was a bad leak and causing damage to my home not to mention the stress caused on me being at the mercy of contractors. So... I kept on searching contractors and came across Up On The Roof Chimney Sweep during I'm sure their busiest time of the year like everyone else's. However Up On The Roof Chimney Sweep promptly returned my call, took my information, promptly came to measure the chimney chase and came back with a reasonable price and did not take advantage of my situation! I scheduled the job with Up On The Roof Chimney Sweep and could not be happier with the quick prompt service and results that were received! It has been a full 2 months with some heavy gusty rains and no leak so this job was given the test of time! There is barely any worse feeling than being at the mercy of contractors when you have a situation that needs to be correctly fixed in a timely matter and not at a contractor's convenience. Up On The Roof Chimney Sweep not only fixed my chimney leak but relieved the awful stress on me from the start with their integrity, price, answering all my questions, and all the way to the finish product which looks great too! I highly recommend Up On The Roof Chimney Sweep and will definitely use again!!

I needed a licensed mold remediation company in NJ asap…read more Anyone searching, stop looking. Alyson Corrado was prompt to assist and get me an appointment the following day. Kelly Chrystal had initially been referred over to me by a friend and she was very prompt at getting us what we needed. They are fully licensed and insured in NJ. The service and expertise was exceptional. I will recommend them to anyone needing their service. Thank you Alyson and Kelly!

I am upgrading my review of Healthyway after the latest interaction with the company's owner Robert…read moreLanFrank, Michelle from Customer Service, and the subcontractor Edgar, owner of the waterproofing company. Over this past weekend, after a long period of rain, I was concerned that the sump pump installed was not working properly, and I took a short video. I sent the clip of the pump to Robert LanFrank, he responded quickly by text to let me know that Customer Service will call me on Monday. Michelle called on Monday and scheduled a visit to the house with Edgar. Edgar answered all my questions patiently and in detail about the situation (varying heights of water tables affect the float mechanism, which initiates the pump, and high water accumulation does not necessarily mean the pump is not working), after testing the pump. While I will continue to monitor the sump pump activity, as more rain is expected this week. The better experience warrants an upgrade to the rating for Healthyway. This experience was four-star (good). However, given the previous experiences, I am giving three stars (which in my mind equals "as expected" - and a two-star upgrade) for now. I look forward to further upgrading the company, as we rebuild our relationship. [I am also removing the photos from the previous review since the related issues have been resolved.]

One-line summary: You can't ask for much more when you have Mike and his team looking in your best…read moreinterests. On the follow-up to our first project with Mike and his team at Select Basement Waterproofing, we proceeded with the plan of waterproofing the basement and keeping moisture contained at a reasonable level. Mike and team installed the following in our 160+ square foot basement: -French drain -waterproofing / Insulation on walls -new sump crock (with new battery backup sump pump) -Glass block windows -Radon pump -cementing / closing up the floor I was thrilled with the results of the hard effort given by the team. Everything was completed thoroughly, professionally, and cleanly. No questions were left on my mind (kudos to Mark for that level of detail and for managing my questions). Mike and team were professional, funny, friendly - just good people all around. I even took them to lunch a few times during the project! Mike gives an honest assessment and I never got a feeling I was being oversold. He and his team bring hard work and years of experience. Highly recommended with zero hesitation.

Jimmy from Select Waterproof came to give me an estimate on the problem with the water in my…read morebasement. He was so honest and he assessed that the water looked like it was a burst pipe and not ground water (I had 4 other waterproofing "experts" that just wanted to sell me their systems!). What an honest person, and his estimate was much lower than the other estimates I received! I would highly recommend Select Waterproofing for your groundwater problems :)

By far the BEST experience with a contractor we've ever had! From the kind presentation and…read moreestimate that was given, to the incredible crew that did the work. The office staff was outstanding and the most helpful people I've had the pleasure of dealing with. Our basement is bone dry and we highly recommend BWS!!!

We couldn't have asked for a better experience while dealing with a frequently flooding basement in…read morea new home! My fiance and I purchased our first home last year, and the basement flooded twice. It had no sump or drain system in place. Besides the flooding, we were consistently getting 'seeping' of water through the cinder blocks because we are on the side of a mountain. Nathan came out for a very thorough consult, and did a great job of explaining the possibilities and options for drain systems. He was honest and answered all of our questions. This was the ONLY company out of 4 that explained how we might have a monolithic foundation, and how it needs to be treated differently for safety purposes and to maintain the stability of the home. It turned out when they began to work, we did have a monolithic foundation, so the system had to be placed a little bit differently. The employees did a great job of installing the system, and answering all of our questions afterwards. It was also very appreciated how they were able to install a vapor barrier in our crawl space during the same week (we did not realize initially that they would also be able to provide this service.) Barbara worked with us to establish a payment plan that worked for us, which was extremely helpful and appreciated because we were paying for a few major projects at the same time. We have had the system installed for about 7 months now, and everything has been working great. We have reached out a couple times with questions/concerns, and usually deal with Sal. He has always answered promptly. I would highly recommend this company to anyone! Thank you!

We were selling our house and during the inspection, a spot of mold was found in the basement…read more Never having dealt with anything like this before, we turned to Angie's list for recommendations and found Affordable Remediation because of the good reviews. We called and the owner, Dom, came out quickly to take a look and provide an estimate. He gave us a thorough explanation of what he needed to do and showed us a sample of the binder that he gives his clients containing certificates that treatment was administered. He also explained that just because we could only see a spot, it didn't mean that there was only a little bit of mold and that things could change once the wall was opened up. He wasn't at all pushy, gave his quote and number and asked us to call him for scheduling if we wanted to use his services. We decided to call him back. I was grateful for his earlier warning about the amount of visible mold being deceiving because when the wall with a spot of mold was torn down, the opposite side of the sheetrock was full of mold that had transferred to an adjacent wall as well. The cost of the work nearly doubled, something I was not prepared for but Dom was kind enough to work with me a bit on this. I was very satisfied with his service. It was quick, effective and fairly priced. Dom was also very pleasant, respectful and cleaned everything up after he worked. I highly recommend him and his work for anyone who is in need of similar services. Note: He accepts cash, credit and debit with no surcharges.

We are selling our house and the buyers inspector said there was mold in the bathroom. So we called…read moreAffordable and the owner Dominick cones over with in 30 minutes. He begs is his inspection and said it was not mold but soap build up. He saved us a lot of money, he also contacted the inspector who said it was a mistake as the review was from a previous house inspection. Thank you Dom.