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    THS Sporting Center

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    2 years ago

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    Play It Again Sports

    Play It Again Sports

    2.0(2 reviews)
    2.4 mi

    So, this is a long one. I want to put on blast and call out these two rip-off…read morecompanies/individuals, Great Lakes Pools and Play it Again Sports particularly the Diving business. In the spring of 2020, I had Great lakes pools redo my partial inground pool with a new liner, install a new light, 3 new jets, new skimmer and new 150'+ of piping for around $7000. The issues started right away. They removed my old liner and left the pool bottom, which is sand exposed to the elements, particularly rain, this caused the sloped areas to funnel and create huge lesions in the sand, which they did not fix before installing the liner. Along with that, they never even smoothed out the boot marks from them installing the liner as they went. When I started to fill the pool, you could see boot imprints all along the bottom. They did come back and fix that after much discussion but did not fix the sand where the water had eroded it so my pool bottom, mostly the sloped areas have huge divots multiple inches deep. I got tired of arguing with them to fix it and left it alone, first mistake. They even left glue on the liner where they had used duct tape and told me to get goo gone to remove it myself. The first winter they closed my pool and plugged my skimmer, this caused it to fill will water, freeze, and split, the line off the skimmer is disconnected and allows draining, so there is no need to plug it. I called in the spring when I found the leak after my pool wouldn't fill, they came and put putty on the skimmer instead of replacing it, saying I would need to pay $500 to do so when it was their techs that incorrectly closed my pool. Over the winter of 2022/23 the water drained out of my pool from a leak somewhere. I had great lakes look for a leak, they couldn't find it. And again, they had plugged my skimmer after talking to the techs and telling them not to. They directed me to Kevin at Play it Again Sports at the time to come and dive the pool once I filled it up to look for the leak. They said if it was a warranty job as the liner was still under warranty they would pay him. He was to take pictures of the leak and get them to me. He found the leak or 2 in a location near the seam, didn't take any pictures to show me what caused the leak, said it wasn't warranty and I had to pay him $200. From that point on my pool did not retain water still. I was losing 1/2" per day. I called Kevin back and asked if he could look at it again, he said it would be another $200 to do so, he said with confidence that there were no other leaks in the pool, he also said that his patches never leak when I asked if maybe it was a patch problem. Fed up with dealing with both of these companies it was nearing the end of the pool season and I would just add water every couple days until closing, so my water bill was ridiculous for the remainder of the season and my natural gas from trying to keep this pool heated with all the cold water addition. This brings me to this year; I closed the pool myself last year because good help is hard to pay for, apparently, I drained the water below my lowest jet and left that line open for overflow. The water level dropped again to the exact level as before and where the patches are. Once I removed the cover this spring, I found the patches had areas where they became disbonded and was the obvious source of the leak. I contacted Kevin to come and fix the patches he installed last year, obviously incorrectly, he just said "you want us to warranty the patches" I said yes, he said "we don't do that" so you don't warranty your work even when you do it wrong, wanted to charge me another $200 to put a $10 patch on the pool. You can guess where that went. Currently ordered a patch kit to do it myself and looking into lawyers (if anyone knows a good one let me know) to take this matter to small claims on both accounts as I want my skimmer replaced, entire liner replaced, and pool bottom fixed. It should be new as the only thing I didn't replace is the frame, and I've had nothing but issues every year since. DO yourself a favor and avoid these two rip off businesses and pay more if you have to I know I would like to go back and do so.

    Not a bad little store. Located in Lambton mall. Best…read moreplace in Sarnia to get skates sharpen .

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    THS Sporting Center - sportgoods - Updated May 2026

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