I have been to this location a few times because it is a small business in the community and I wanted to support them.
However, the owner is very defensive and gets angry if you ask him to explain anything, especially if you ask the price of any type of service.
He got angry with me for questioning why an oil change was $85. He expected a young woman to know about synthetic oil vs regular oil. How the heck am I supposed to know about that stuff? And even so, he should have offered me a choice. You don't ask for an oil change and get hit with an $85 bill! The very next day, I got an email from Honda offering an oil change for $25!
If you just ask how much something is going to cost, he goes on a tirade about his prices vs Honda prices. Maybe it's time for him to retire.
A month later, I gave John another chance. I brought a brand new car there and asked for an inspection. All I did was tell him that it was a new car, and he started yelling at me again. He said to me in a nasty way "Do you think I wouldn't have figured out that it was new on my own?" That's when I walked out and decided that I will never step foot in that place again and I will never recommend his place again. That is not how you treat loyal, neighborhood customers.
Stay away! Go across the street to the big Mobil station. They were very happy to do the inspection for me. read more