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    Thrive Restaurant

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    1 year ago

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    Lupitas Joliet Bakery

    Lupitas Joliet Bakery

    2.7(3 reviews)
    0.5 mi

    I placed an order for a custom cake. I showed the baker an image of what I wanted and she agreed…read moreand said she could do it (a TWO-story cake with lettering on it.) Of course, I did not expect it to be exactly like the image but instead what I received was what seemed to be a pre-made cake you could purchase from Walmart (not a two story cake, but a flat cake 1-story cake) When I showed proof of texting an image of what I wanted and explaining to her in person the baker denied everything and handled the situation very rudely. She tried to convince me that what she made is what I ordered. I was not offered a refund but instead after i explained her mistake over and over for about 20 minutes, i was offered another cake. To my surprise it was the same exact cake but without lettering. If you're looking for a custom cake I would not recommend this location. *NOTE FOR BUSINESS* I have since filed a report to BBB for forcing a low-income community to pay a minimum of $10 purchase on debit cards. What you are doing is wrong and will be addressed Also, a note was made for the minor working at this location.

    By far the best tamales in the area! Their only $1.40! My coworkers and I get them all the time…read more They sell out often, but they refill regularly. Also their baked goods are pretty good too, some things are better than others, but that is to be expected I guess. I don't know what half of it is, but they seem to sell a lot of it. The staff is always friendly and puts up with me and my stupid questions. They open at 5 am I believe, I've been told conflicting things about when the start selling tamales. One lady said 5, another said 8, and another said 11. Not sure exactly but they are worth it.

    Créme By Sarah Ashley

    Créme By Sarah Ashley

    4.7(78 reviews)
    11.3 mi

    I've been a regular customer at this bakery for a long time -- my son loves their cookies, and I've…read morespent hundreds of dollars here over time. But my recent experience ordering a custom cake for my husband's 40th birthday was so disappointing that I feel obligated to warn others. I ordered a two-tier custom cake for nearly $400, plus two dozen mini cupcakes for $110, bringing my total close to $500. For comparison: * Most privately owned bakeries charge around $200-$350 for a two-tier custom cake depending on complexity. * Mini cupcakes typically cost $20-$50 per 24, even from gourmet bakeries. So I paid premium pricing, and I expected premium quality. Unfortunately, that's not what I received. Design Issues The cake did not resemble the inspiration photos we discussed. I asked for a deep, elegant green with blended transitions -- something fitting for an adult's 40th birthday theme. Instead, the cake looked more like a Minecraft or Ninja Turtle cake with bright neon green, flat colors, and no blending. When I brought up the design issue, the owner blamed me, saying the buttercream "needs to sit out for 4-5 hours to darken." The cake did sit out for almost 5 hours, and the color never changed. It wasn't even close to the shade I requested. The explanation didn't make sense, and it felt like I was being blamed for something that was simply a design mistake. Quality Issues: Undercooked Cake When we cut the top tier at the party, we discovered: * an unusually thick 2-inch layer of frosting in the middle, * and a raw, floury, undercooked interior. The texture and aftertaste confirmed it wasn't baked through. We ended up throwing away the entire top tier and whatever was left over at the end of the night. This is more than disappointing -- it's a food safety concern. Customer Service & Tone This was honestly the most frustrating part. When I reached out to discuss what went wrong, the owner's tone was polite on the surface, but the conversation felt passive-aggressive, full of constant rebuttals, and completely lacking in accountability. Every single concern I raised was met with: * an excuse, * a deflection, * or a technical explanation that didn't match my actual experience. There was zero acknowledgment that anything might have been done incorrectly. She repeatedly mentioned things like: * "I didn't charge you for the little decorative balls -- those were free," * "I didn't charge you for the cake topper, it was $3.99," which felt unnecessarily frugal and honestly strange considering I spent almost $500 there. Mentioning $3.99 repeatedly after charging me hundreds of dollars made the whole interaction feel awkward and unprofessional. She also offered me a few free cookies -- but only if I used them this year because she "couldn't move the gift card into the next year due to accounting." I didn't want cookies. I wanted a partial refund, which was the only fair resolution. She immediately shut that down and said she "couldn't do that because of policy," even though she is the owner who sets the policies. There was no room for discussion, no willingness to listen, and no genuine concern for the customer experience. Overall For nearly $500, I received: * a cake that didn't match the design, * colors that were incorrect, * an undercooked top tier, * and a customer service experience that was rigid, dismissive, and full of excuses. I don't post negative reviews lightly, but this was extremely poor value for the price, and the lack of accountability afterward made the situation far worse. I hope this bakery takes this feedback seriously and improves both quality control and how they handle issues when they arise.

    The girl working the counter was very friendly and outgoing. Great personality and welcoming…read more I loved the birthday cake funfetti cupcake. The buttercream was not sweet at all, which I really enjoyed. The cake itself was moist and cooked perfectly. My fiancé also enjoyed it. We also tried the m&m cookie and that had a lot of m&m's inside and was sweeter than the cupcake but also very good. It's a cute store and very clean.

    Photos
    Créme By Sarah Ashley
    Créme By Sarah Ashley - Delicious desserts everyone loves every bite.

    Delicious desserts everyone loves every bite.

    Créme By Sarah Ashley - What I wanted vs what I got    - $387 for the cake

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    What I wanted vs what I got - $387 for the cake

    Eat Moore Cakes - This was the perfect cake for my wife's surprise party! A three tiered specialty cake - beautiful and delicious!

    Eat Moore Cakes

    3.8(19 reviews)
    4.3 mi
    $

    The young lady that runs this establishment, with whom is also the creator of these dessert…read moremasterpieces, does an AMAZING job!!! At one glance you can see the time, effort and the love she puts into her work. The moment you take a bite, you can taste the creativity and passion "The Cake Lady," as she is affectionately known as, pours into what she loves...baking sweet treats to ensure smiles on her clients' faces. I highly recommend this business. You're going to be happy with your purchase and it's a guarantee that your family, friends and you will be clients for life. -Kev

    She made a professional commitment to a project involving a photo shoot for her product and…read moremarketing. She then did not just back out, but completely disappeared. Didn't respond to texts or emails. Just vanished. It is extremely unprofessional and speaks volumes to her acumen as a business person. She inconvenienced my entire team and me, and demonstrated where she falls in this small and competitive field.  She should strongly consider how her actions and lack of follow-through affect others, and how her disregard for common courtesy and standard professionalism cast an extremely negative light on the business she is purporting to cultivate. I can only speak to my experience with her--extremely disappointing and profoundly unprofessional. Disregarded commitment, left us empty-handed at the last second, and didn't even have the courtesy to communicate any of it. Perhaps she will figure it out someday.

    Photos
    Eat Moore Cakes
    Eat Moore Cakes
    Eat Moore Cakes

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    The Sweet Spot Bakery

    The Sweet Spot Bakery

    4.6(69 reviews)
    16.5 mi
    $

    My experience here caused so much unnecessary stress and disruption to my event that I feel it's…read moreimportant to warn others. I followed up three separate times after the event to share my concerns and received no response at all--which really shows how little they value customer service. * I didn't receive the full list of cake flavor options until four days before pickup, and when I asked to switch flavors, I was told it was already too late because the cakes had been baked without confirming my choice. * I had a confirmed pickup time of 10:30 a.m., but when I arrived, I was told the designer went home sick and the cakes weren't finished. I ended up waiting until 11:45 a.m. for them to be decorated, which explains the rushed design. * The cake pops weren't ready, so I had to cancel them and run to another store last-minute to find replacements. * I specifically requested pastel colors, but the cakes were decorated in bright colors that didn't match anything we discussed. * The design and quality were extremely disappointing--the decorations looked rushed, the frosting was hard, and the smash cake wasn't even edible for its intended use. Overall, this was an unprofessional and frustrating experience from start to finish. Between the poor communication, lack of accountability, low-quality product, and complete disregard for customer concerns, I strongly recommend going elsewhere. They clearly do not prioritize quality or customer service.

    Overall experience caused stress and disruption to the event. I followed up 3 times after the event…read moreto express the below concerns and received no response: - Received the full list of cake flavor options only four days before pickup, and was told it was too late to change flavors because the cakes had already been baked. - Confirmed a 10:30 a.m. pickup time but after arriving we learned the designer had gone home sick and the cakes were unfinished; had to wait until 11:45 a.m. for decorations to be completed. - Cake pops were not ready, requiring cancellation and a last-minute trip to another store to buy replacements. - Requested pastel colors, but the cakes were decorated with bright colors that did not match the discussed aesthetic. - Cake design and quality were poor--decorations appeared rushed, frosting was hard, and the smash cake was not edible for the intended purpose.

    Photos
    The Sweet Spot Bakery - Sweet Spot Bakery in Lisle has adorable Halloween Treats and pies. We stop by after church on Sundays for a cappuccino and a croissant.

    Sweet Spot Bakery in Lisle has adorable Halloween Treats and pies. We stop by after church on Sundays for a cappuccino and a croissant.

    The Sweet Spot Bakery
    The Sweet Spot Bakery

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    Milette's Cakes - My 1yr anniversary cake

    Milette's Cakes

    4.1(124 reviews)
    8.4 mi
    $$

    Catered out wedding cake and cupcakes from Milette's cakes and it was beyond delicious and amazing…read more We went back today for our wedding anniversary and the staff and service was beyond phenomenal. We will definitely be coming back and referring to all our friends and family. Thank you for everything we really appreciate it

    I never had my dream wedding cake because we weren't wealthy enough to get a Professional one. I…read morehad humble expectations for this 3-tiered antique cake. It was supposed to be Top: Chocolate cake with Banana Curd filling, Middle: Lemon Raspberry cake (Raspberries baked into the Lemon cake, an inflated "Specialty") w/ Lemon Curd filling, Bottom: Rainbow Vanilla cake (an inflated "Specialty") w/ Pastry Cream filling. The cake arrived frozen. So, the entire day, in fact? It was that frozen like a rock where we literally had to chew it. The flavors? DISGUSTING! I begged them to do Banana Curd, they agreed. They did Banana Pastry Cream, instead. They do not like suggestions. Their ingredients list said that one of their "Specialties" was "Lemon Raspberry". Now? This middle tier was straight up "Lemon", NO "RASPBERRIES BAKED IN", WHATSOEVER. They claimed that they were going to "bake Raspberries into it" so I said, that's fine because then it would be "Lemon Raspberry". It was not. I'm going to attach a picture of how many raspberries were in this cake. There were maybe 2. I don't know how you screw up Chocolate cake with Banana Curd that I had to twist their arm to do that they went ahead & did Banana Pastry Cream, regardless. It was beyond embarrassing! The only "ok" flavor & I do mean "ok", was the Vanilla & that's only because I love Vanilla any thing! The up-charge for a Vanilla Rainbow cake is insane, but they put so much Pastry Cream in it? No one could even enjoy that! This cake was supposed to arrive at 1PM. It did not arrive until 1:30PM. It arrived solid as a rock while we were ready to eat it! It took hours to get a knife through it while I had guests here! I don't know if it was because it was frozen that it tasted so bad? But, it was horrid & a challenge to our teeth. So, I waited alll day until 9PM to try the bottom, Vanilla Rainbow, my favorite. It hurt my teeth it was so sweet! And, it was still frozen! It looks pretty just because I gave them a picture to copy! My dream cake still exists. This cake is not it. They did not do Banana Curd. They lied to me & did what they wanted. A layer of Pastry Cream through the Rainbow Vanilla would've been ideal, but they put a layer of Pastry Cream through each & every single color of the Rainbow cake which they also Specialized in & charged more for to do! THICK LAYERS! THICKER THAN EACH CAKE LAYER! It is so sweet, I never thought I'd say this about my favorite flavor, but what were they thinking? It hurt my teeth! I'll upload a picture of that, also? Ridiculous. They ruined the Vanilla! Let me show you how much "RASPBERRY" is in "Lemon Raspberry" cake w/ Lemon Curd filling. Also? The Buttercream on here is so thick? It is the majority of the cake. The cake falls out of it! The Vanilla Rainbow with Pastry Cream between every single color was so unnecessary. HUGE DISAPPOINTMENT! Here is a picture of the "Lemon Raspberry" Cake! Just look at the attached photo if you want an example of what a disaster it is! It is DREADFUL! As was the rest of the entire cake! That pink thing in the middle of the cake? It is a straw. There's 2. 2 raspberries lol. We paid a grand for this. The woman who took my flavors was snobby & not open to anything but strictly their ingredients which are basic. She rushed me into it all. I really wanted Lemon Raspberry! There was no "Raspberry"! You couldn't even taste the Banana! They lied to me & told me they'd do Banana Curd so I could taste the Banana! You cannot go wrong w/ Chocolate Banana, Lemon Raspberry or Vanilla! They did! They did so wrong? I didn't keep any for myself & gave it all away. I wasn't having a party. Only close friends & family over throughout the day, but it was frozen the entire day! It was embarrassing! I wanted a refund. They refused, then banned me, as if I'd ever be back!? They are bad business! If they had offered a partial refund or another cake? This review would be different. Instead? They scoffed at me. Charged fee after fee & upcharge after upcharge for flavors they didn't achieve! NOT PROFESSIONAL!

    Photos
    Milette's Cakes
    Milette's Cakes - Inside Milett's!!

    Inside Milett's!!

    Milette's Cakes

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    Fiene's Bakery - Gender reveal cake

    Fiene's Bakery

    4.5(124 reviews)
    18.2 mi
    $$

    This bakery is 5 YEARS old! I cannot believe I have never tried it…read more In a pinch for a red velvet cake I made a call the day before and YES! They could do it. I got a whipped filling and buttercream frosting. This cake was moist and the frostings were so good! The options of cakes and fillings- never ending! I had to hold myself back and not buy anything else. I did grab myself a cherry bar. Tiny tart - Loved every bite. Go get yourself something tasty!

    This is a recent discovery and I wished I had discovered it sooner!…read more Here's what we have tried so far: 1) Creme brulee donut* 2) Caramel banana crunch cruffin* 3) Tiramisu cruffin* 4) Chocolate donut with vanilla glaze and sprinkles 5) Vanilla donut with strawberry glaze and sprinkles 6) Vanilla glazed old-fashioned donut The ones marked with an asterisk are our favorites. Those items are a bit pricier than the rest but they are quite unique. The cruffins are flakey, sugary without being overwhelming, creamy but subtle, and very satisfying. I have a strong sweet tooth and I am greedy. So I generally like to try more than one item in one sitting. These portions are not small and I would recommend sharing if you want to try a variety. I have monthly appointments in the general area and I try to plan it so that I will have enough time before or after my appointment to make a quick stop at Fiene's. My visits are usually during the week and I would be in and out within 10 minutes.

    Photos
    Fiene's Bakery
    Fiene's Bakery - Cookies n cream donut

    Cookies n cream donut

    Fiene's Bakery

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    Thrive Restaurant - desserts - Updated May 2026

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