BUYER BEWARE:
We purchased an LG Washtower from Thrive on Saturday, July 30th, 2022. The day after we installed it, we ran our first load through the washer. After about two hours we went downstairs and noticed that the washer was leaking large amounts of water from the door. The water leaked into our kitchen and damaged drywall, cabinets, and flooring. When I brought the problem to Thrive's attention they promptly sent a technician out who explained that this was a common problem with their LG Washtowers and that he has recommended they warn their customers of this problem. (We were definitely not warned). When I brought up the damages to the manager's attention I was promptly told that Thrive would assume no liability and that we're on our own. Just be aware that the appliances you're buying from Thrive are likely not properly tested and if they do cause damages to your property Thrive won't take any responsibility.
Here's a video of the leaking washer I uploaded to Youtube: https://youtube.com/shorts/ZiWwTPpzeKI?feature=share read more