The staff at the store are not the friendliest. Hardly a smile passes their lips and the whole experience is very conveyor belt like...come in, sign and leave. The Windsor store, on the other hand, make it an experience with smiling, friendly staff that will do their best to accommodate your needs.
Calling the Three Store in Staines-upon-Thames to speak to a Manager gets you the "He's in a meeting" response and they DO NOT call back customers (why on earth not?).
Another word of warning. If you are an existing customer with Three and wish to upgrade, do it with Three's Customer Services via the 333 number, for only there will you have a cooling off period. read more