These people are miracle workers. I had a simple hand surgery earlier in the year, performed by Dr…read more Taylor, which completely resolved the pain I had been having. Today, after enduring four months of foot pain, I finally called and requested an appointment, and I was thrilled that I could be seen today. Taylor Menard examined my x rays and gave me a list of recommendations, all of which I followed, and within hours, the pain I'd had for months had vanished and I could finally walk normally, without limping. The young woman at the front desk was extremely friendly and helpful, and none of the health care providers were condescending or impatient. They carefully explained my options and patiently listed to my questions. I noticed a negative review about staff from nine years ago, and all if can say is that the staff he complained about must have all left; the staff I've met with couldn't possibly be better or more professional. My only request is that it would be nice to have a sign at the main entry of the hospital, because I had trouble finding the office the first time I came in.

After having a total reverse shoulder replacement by Dr, Hazelwood I can say that it couldn't have…read moregone better. His surgery method was as good as it gets, honestly pain free and follow up has been great. He and his staff take their time to answer and explain my questions, are always very friendly and easy to talk to and the environment of the whole office is relaxing and easy to feel at ease. I can't put into words how easy this whole process has been and how satisfied I am with Dr. Hazelwood and his entire staff.

Avoid! After very little eval, I was told that a shoulder stabilization surgery -- one that I've…read morehad before, on my other shoulder -- was "impossible." Second, third, and fourth opinions from out-of-area surgeons indicated that the surgery was complicated but definitely doable. I've since had the repair and great recovery results.

My sister has a rare genetic condition called nail patella syndrome it affects your joints. Her…read moreshoulder dislocated with most movements all the time. He told her to "try swimming"... She has since had two major surgeries at the university's of Washington to stabilize her shoulders and she's doing great. he didn't take her seriously at all.

I had to have shoulder surgery. He was my surgeon. He performed an arthroscopic surgery, and it…read morewent very well. He spent as much time as I believe I needed to talk about the surgery (and all my options) during the two doctors appointments prior. I never felt rushed, and he made sure I understood everything. He has been very caring throughout. And on my second day home from the surgery, he called me himself to make sure I was okay. You just don't see that level of care in a normal doctor.

Rude receptionist, condescending announce I was late but actually arrived right on timeread more

Really not sure what to think. As usual, very arrogant drs. and not personable at all. The dr…read morefinally graced me with his presence 40 mins after my appointment time. This was my initial visit and he walked in and asked so what are you expecting us to do for you? I said I didn't know as I didn't know what all was wrong. My general doc ordered the MRI and he didn't think things were horrible but didn't know. The surgeon PA points to X-rays they took and says well this isn't an easy fix like I'm assuming you think you will be getting. I just sat there because I was there to find out what was wrong. Very strange atmosphere. Very arrogant staff. It would be nice if the tech and the dr could just show a bit of kindness and compassion to their clients.

I have had visits with Dr Reagan Hanson for some issues and he is always wonderful and cordial with…read moreme. He has operated on some of my issues and I have done well with them. His nurses are very nice as well.

TLDR: Be warned that if you don't have their preferred insurance, you will be tossed aside for…read moresomeone who does. There is not medical based triage. They are only able to getaway with this corruption because they are they only Orthopedic place around and are used by every medical practice. They have a monopoly. Go to up to Pullman instead. I normally don't write reviews, but Lewiston Orthopedics are so deeply unethical, I had to. I have connective tissue disorders, and recently torn a ligament in my elbow. The ligament that connects my bicep. As you can imagine, there is pain, swelling, and weakness in the arm and hand. A referral was sent and was handed to Dr. Boyea (and yes, I am saying exactly who to avoid), and after review, he told his receptionist to book the next appointment. The receptionist gives a date that is 3 months away. I tell her "okay", but ask her if the Dr is aware of my condition. She immediately says "yes!". I then asked her is she was sure "because 3 month means 3 additional months of damage, pain, and the inability to use my arm properly". She then decides to "ask" and call me back. That take several days. She calls and says "the doctor has reviewed your ultrasound and says pick the next available date". She now has a date that is even further out after not booking nor holding the first one. I again ask if the Dr has been made aware of my condition, and she says yes again. I then ask about why is she talking about a ultrasound review instead of a chart review? Because I have a hard time believing any descent doctor would dismiss a genetic disorder where this injury can lead to permanent injury and disabling (that was foresight as it has completely torn at this point and the bicep is bunched up toward my shoulder now). She gets quiet, then offers to place a note so he can review the right thing this time. I agree to this. More days go by and we speak again, she again say the Dr reviewed my chart and her notes and said "book the next appointment" again. The receptionist then tells me the next appointment is in late April 2025! It was currently Oct 2024. I express my dismay. Asking how am I supposed to work, or do much of anything that requires both hands or arms? What am I supposed to do when the other arm tears from compensating for the bad arm? What do I do when I lose the ability to use both arms? The receptionist says she understands, but unfortunately they are booked through. I then ask to see anyone else then, but Boyea (as I would never go to a Dr that would dismiss such a important factor and/or has no idea what the conditions are. This is asking for mismanagement which is already on display). She said that there was no one else who works on wrist. To which I pointed out, nothing is wrong with my wrist. He's a wrist specialist. I shouldn't be seeing him in the first place as the problem is with my elbow and bicep. She says "Oh, well, you can get another scan and another referral to see someone else". Which makes zero sense because I wasn't specifically referred to him in the first place. At this point I am so fed up with the excuses and ready to just wait, but then she hits me with the reason why I wrote this. She told me that "Molina (my insurance) only has so many appointment spots for their patients to book". I then confirmed what she said as I was blown away by what she didn't realize she just admitted to. I asked for everything to be noted word by word in my chart, so when my insurance has to pay a ridiculous amount of money for my disabled arm, they won't be able to deny me as I sought treatment within a reasonable amount of time. She then tried to confirm the appointment. I told her that they would not be able to pay me to see them. Lewiston Orthopedics does not triage their patients. They take the biggest paydays first instead. That's what she admitted too, and it went her head that she had done so. I called my insurance to ask if they had "slots". The Molina agent was flabbergasted. Be warned that if you don't have their preferred insurance, you will be tossed aside for someone who does. They are only ably to getaway with this corruption because they are they only Orthopedic place around and are used by every medical practice. They have a monopoly.

Met with Joshua Wicks PA for right knee pain. Great caring nature, listened and came up with…read moretreatment that met my needs and provided same In the same visit. His confidence and competence, was comforting. Down the road it will be knee replacement but for now, it is the right thing at the right time. Two thumbs up!!!

Your receptionist in Tekoa is very rude on occasion and really takes away from the great experience…read morethis clinic use to be. Very sad that this is allowed to continue.

I had been a patient at this clinic for over fifteen years. When I write a letter to Jamie VanTine…read moreasking fir her assistance, she did not even have the courtesy to reply to my letter. I found her phone number thru church members , and I begged her to respond to my please for help, as I was in pain and agony. she did not even have the courtesy to reply to my text message either. I had written to the Clinic Manager, and the Hospital Board of Directors, all of whom declined to even respond to my correspondence. The Doctor I had there was Dr Parsons, after being his patients for 15 years, I had writing him one letter to him , he replied he had "better things to do", and would not reply to any more of my inquiries, And abandoned me to be without any type of healthcare. I DO NOT recommend this facility. T.M.B Fire Captain, Emergency Medical Technician, Retired.