Great place to buy puppy treats and toy. Really polite staff and a great selection of toys and dog…read morefood. My dog loves all his toys and treats he gets from here. Certainly one of nicer pet stores in town and conveniently located right next to the Fry's.

My dog, daughter and I literally just left as fast as we could this afternoon after the 3 gals…read morestanding at the front desk (with not a single customer in the store) were not very nice to us. I have a backyard with a house, but thought it would be fun to take my Cocker Spaniel in for a quick wash here so she wouldn't be in the heat outside. We walked in and were greeted nicely until we asked to use the self-serve dog wash and immediately one of the gals asked if I brought my own towel which I thought was a strange question to ask for a self-service dog wash. I said no (again, it's a self serve dog wash - if I wanted to bring my own stuff I would just do it at home). And immediately after my response I was so rudely told I really need to make an appointment to use the dog wash (again, not a single customer in the store), BUT that I was "welcome" to use it since no one was using it, BUT I need to get my own towel, although there's a a dryer in there. I was so taken back by the rude brunette that said I needed an appt, that I headed right back out the door and told the gals I'll wash my dog at home. I went there at 3pm and it's 3:26pm and my dog is now washed at home and you saved me money. Just Wow... that's not how you treat people. As I was leaving out the door your other employee thought it would be helpful to remind me that Frys nextdoor sells towels. I've been to self-serve dog washes that not only supply towels, but are nice and also gives you things like brushes and combs. Just so you know I was trying to throw you some business and have a nice afternoon with my dog and daughter, but felt like I was bothering you three by entering the store. It surely will never happen again.

Great store way cheaper than PetSmart go here if you actually care about your dog…read more First time in great employees Taylor was awesome to work with

I received exceptional service from a young lady named Eve today. She was so welcoming, friendly…read moreand delightful and so helpful throughout my visit to the store. We need more people like you who deliver exceptional service, and understand what it takes to treat people incredibly well. Thank you so much Eve ! you made my day.

The staff are so kind! We told them we had a new puppy and they were so helpful explaining brands…read morekibble size, and what is age appropriate. They showed us what can help with teething and were best for a small breed. (Red barn lambs ear) They gave us a few food samples to try. We received a text within a week and thanking us for coming in and asking about our puppy. We let them know she was not happy with her food and they told us we can come in to exchange it. We ended up exchanging it after she did well on the sample food and they saved it for us as there was only one 4 lb bag left! The prices are great and the staff sent us another message 2 weeks later asking how she was doing on the new food and If we had any questions to reach out to them. The customer service is outstanding and we will keep going back!

The 2 girls that were working when I went in (ones name started with an H and the other had dark…read morehair and glasses I'm so sorry I didn't catch their names) were literally the nicest ever. I just came to look and get stuff for my animals, I never go in there with anything specific in mind and while I was looking around the employees were talking to me and laughing with me the entire time. Overall just a really great experience and I will 100% be going here more often. They also have a really good selection of stuff for cats too! Most places are like 90% dogs stuff but there are brands of cat stuff here I've only ever been able to get online so knowing it's available here is great!

Shout out to Frankie! Our dog mobile grooming experience was exceptional! She was so thorough…read moreassessing our needs and her follow up afterwards left me speechless. I have never had a groomer more caring and detailed as she was in making sure I knew exactly how to keep my pup healthy and handsome in between our visits. Would not recommend anyone else. I am beyond thrilled to have found her services through Cookies N Clean. We love you, Frankie!

Been using cookies n clean for years, always great service, scheduling is a breeze, well stocked…read moreself service tubs with aprons and everything you need to clean small to massive dogs Always accommodating, great service, my dogs love this place. A place where all staff know your dog's name Shout out to Sage who has been our wonderful groomer time and time again.

really disappointed when I went in here today, went to grab some aquarium plants and ended up…read morelooking at the fish like I normally do and they had multiple dead fish in their tanks as well as an insane overstock of betta fish. The way these betta fish are kept is already inhumane but the quality of them was very disappointing. lots of bettas with swim bladder and bettas with popeye. very disappointing, wish these little guys could get more space.

Please don't send first day employees out to "help" customerswhen they have no clue about anything…read morein the store or even what the store sells.. Do some training first and please tell them not to engage in personal conversation with other employees while a customer waits for them to finish talking about their day. PetCo needs to get real about customer service as there are other pet shop and Amazon that treat customers much better.

Sabrina was great ! And I got helped to find exactly what I needed, and I was able to get a…read morediscount and everybody there was friendly and then she was knowledgeable about the product.

I had a great experience today! Shawn was incredibly helpful, kind, and confidently guided me…read morethrough everything I needed. I had a lot of questions, and he took the time to answer each one without making me feel rushed. He helped me find the perfect harness for my 4-pound Cavapoo puppy, as well as a bully stick that was appropriate for such a small puppy. He was very knowledgeable and informative, and I really appreciated his excellent customer service. Thank you, Shawn, for making my visit such a positive experience!

Very nice dog store. Friendly staff. Clean environment and helpful & knowledgeable staffread more

Don't take your dog to this groomer. They overbook and won't take you even if you have an…read moreappointment. Also rude