Mark made it out to fix my washer when everybody else said it would be a 2-3 day wait. He was very…read morethorough and double checked everything as he went. A few short minutes later, I was good to go! Prices are very fair for the work involved. We will be calling him again!

We recently had our dryer stop working. We tried to get Brian with ARS to come fix, but no answer…read more We ended up buying a new washer and dryer. When Brian finally contacted us, I offered our working washer and the broken dryer to Brian for a total of only $84.00. He accepted and came and picked up our old washer and dryer. Long story short... multiple calls and texts every week for over a month and of course, Brian's empty promises to pay the $84 has gone nowhere!!! It's funny, because I assume he expects to get paid for his services when rendered. What about

Love this company! Brian is amazing! Had a washer that wanted to runaway on us every time we used…read moreit. Called him and he pretty much knew what it was when I described what it was doing. Came out and checked it and it was the buffers. He ordered the parts and scheduled a day to come out when they came in. I was away filming a football game and had forgotten to clear out my sons bikes and things out of the way. He moved the items and put them back when he was done no questions asked. The washer is very quiet now and works amazing! I would recommend Brian to anyone I know that needs repairs! Thank you for a job well done sir!

Peter knows his business and has the skills to fix anything. We've asked of him. I would call him…read moreagain next time we have an appliance failure.

Came at the time he said reasonably priced fast working My refrigerator is working nicely nowread more

Dropped off my KitchenAid mixer which had stopped working. He asked me a few questions and told me…read morehe would have if fixed the same day and that's exactly what he did. In a couple of hours I called him and he told me it was ready! It was a little more than initially quoted because the fix was a little more involved than expected but still very reasonable. Would definitely use his services again.

Bryan/Brian was an absolute nightmare to work with. He picked up my washer on a Thursday evening…read moreand said he would have it repaired and returned to me the next morning. He never showed on Friday, due to multiple excuses like being super busy and having vehicle issues. We messaged all day about different times he would arrive, but and he never showed. He finally responded and said he would deliver it on Saturday morning. I did not hear from him on Saturday morning so I reached out at 10:22am. He said to give him 30 minutes and he would head my way. He never did. My friend reached out to him at 1pm that afternoon and threatened to report the washer stolen if it was not to my house by 3pm that day. It was finally delivered at 4:45pm that day by another person. The washer is still not fixed and having the same problem. Additionally, the delivery guy was unable to get the washer started, did not have the hose, and the washer was damaged. You can see where they tried to hide the damage by painting it. The paint was still tacky when it was delivered. Do not hire this guy for anything!

What to improve? Literally EVERYTHING…read more Horrible company. Completely inept. Dishonest. Liars and thieves to boot! Avoid if you don't want them causing tens of thousands of dollars in damages. That's what they did to us! NO customer service. NO knowledge of the products or how to repair them properly. NO ethics. And NO care to correct anything wrong. You want details - just ask. This company is literally the WORST. NEVER use them!!

We requested a service call. All went well. Serviceman seemed okay. Took several days to get…read moreestimate for repair. Made the repair. Did not solve the problem. After multiple requests to follow up, crickets. It was a lot of money for nothing. The issue seemed more company than repair tech.

I have a Samsung Refrigerator that many people don't want to work on. However EZ said they would…read more My ice maker is no longer working. I called late Tuesday 1/13/26 and was told they could see me the next day. I was told that if they need any part that they would require to order the part because they don't carry them on the truck. Which I have no problem with. Came on time, Super Professional, and very friendly. Quickly Identified the problem, provide an estimate of the total cost and told me that have the ice marker on my Samsung was broken and needed to replaced. he should have the part within 2 days and was willing to come out over the week-end to make the repair. I don't know about any of the negative reviews that have been placed I was a little worried HOWEVER from my experience, I definitely do not see why people left those. Again Professional, on time, quick response. I would use EZ Appliance for any future projects and I also do RECOMMEND them.

Serviced my washer - needed a control board. Great service, fast and on time. Erik answered all my…read morequestions - I'm an inquisitive man. Worth the money and I got some education on ways to prevent a repeat occurrence.

I have used Cumberland. He came out promptly got part came back and repaired it. couple of weeks…read morelater same problem with frig. I tried to get them back out for 2 weeks. They even stopped answering my calls or returning my voice messages. All I wanted was to get it fixed! They took my money and left me hanging. So if your looking for a company that backs up there work this is NOT the one to use. Alan

From the owner: We will be up front and honest with repairs and if maintenance is needed at that time or in the…read morenear future. we will also advise whether or not an appliance is worth repairing or replacement. Always on time to appointments