Peter knows his business and has the skills to fix anything. We've asked of him. I would call him…read moreagain next time we have an appliance failure.

Came at the time he said reasonably priced fast working My refrigerator is working nicely nowread more

I have a Samsung Refrigerator that many people don't want to work on. However EZ said they would…read more My ice maker is no longer working. I called late Tuesday 1/13/26 and was told they could see me the next day. I was told that if they need any part that they would require to order the part because they don't carry them on the truck. Which I have no problem with. Came on time, Super Professional, and very friendly. Quickly Identified the problem, provide an estimate of the total cost and told me that have the ice marker on my Samsung was broken and needed to replaced. he should have the part within 2 days and was willing to come out over the week-end to make the repair. I don't know about any of the negative reviews that have been placed I was a little worried HOWEVER from my experience, I definitely do not see why people left those. Again Professional, on time, quick response. I would use EZ Appliance for any future projects and I also do RECOMMEND them.

Serviced my washer - needed a control board. Great service, fast and on time. Erik answered all my…read morequestions - I'm an inquisitive man. Worth the money and I got some education on ways to prevent a repeat occurrence.

I have never written a review, but I do not want anyone to go through the horrible experience I…read morehave been through. On Dec 19,2018 a service person from Jetson in Ft. pierce came to my home to look at a Avanti wine cooler that was leaking and freezing up in the back of the cooler. We had turned it off due to leaking. He told us he could not tell what the problem was so he would order a $10.00 thermostat and could POSSIBLY install it before Christmas. A week after Christmas I called the store and asked someone to call me to learn the status of the ordered part. No return call. A few days later I called again. No return call. The following week I called and asked to speak with a supervisor and they took all of my information. No return call. We gave up. Today, January 14, 3 plus weeks later I had a message saying the part could not be ordered because I had to pay for the whole order including $10.36 for the part, $161.00 labor, and tax. I called the customer service department to speak to someone and the female representative hung up when I questioned the labor cost. (The first technician said there would not be a charge). I called back and a very sweet representative (Susie) listened, took notes and said she would have someone call me. We shall see We have decided not to repair the unit because we learned the leaking (which was blue/green and stained the grout next to the wine cooler) is freon and it is hard to find the leak. Too bad the original technician did not know this. Lesson learned.

What to improve? Literally EVERYTHING…read more Horrible company. Completely inept. Dishonest. Liars and thieves to boot! Avoid if you don't want them causing tens of thousands of dollars in damages. That's what they did to us! NO customer service. NO knowledge of the products or how to repair them properly. NO ethics. And NO care to correct anything wrong. You want details - just ask. This company is literally the WORST. NEVER use them!!

We requested a service call. All went well. Serviceman seemed okay. Took several days to get…read moreestimate for repair. Made the repair. Did not solve the problem. After multiple requests to follow up, crickets. It was a lot of money for nothing. The issue seemed more company than repair tech.

I have used Cumberland. He came out promptly got part came back and repaired it. couple of weeks…read morelater same problem with frig. I tried to get them back out for 2 weeks. They even stopped answering my calls or returning my voice messages. All I wanted was to get it fixed! They took my money and left me hanging. So if your looking for a company that backs up there work this is NOT the one to use. Alan

From the owner: We will be up front and honest with repairs and if maintenance is needed at that time or in the…read morenear future. we will also advise whether or not an appliance is worth repairing or replacement. Always on time to appointments

Been in business in Tullahoma I know since the 1960s. Great products, great prices and great…read moreservice. Would highly recommend.

Can't recommend these guys enough…read more They've been in business forever and white every one of they old competitors have been pushed out of business by the big chain stores, they are still serving Tullahoma. I had a bathroom ceiling light/exhaust/heater that quit heating. I took it to them & they showed me the bad part (for free) looked it up from their suppliers & found they couldn't order it, but sent me home with the correct information and told me if I spent a few hours on the internet I could probably find it. More like 2 days, but I found the part ordered it and then decided that I should have them install it, so I didn't end up burning down my house. They put it together and tested it for me, for free! They repair flat screen TVs & all household appliances. They also sell & install. Hometown service & just good guys. They've won me over as a customer.