Great locally owned Hardware! Very friendly and go the extra mile to make sure you get what you…read morewant. So refreshing after visiting a big box store!

Your old school hardware store where if you want some obscure part tool etc they have in a small…read morestore environment. You can get good help; staff is knowledgeable.

After cutting through six "medium metal" blades in an effort to cut through a steel bolt, we…read morefinally decided it was time to get the right tool. Heading to Ace Hardware instead of a big box was pleasant and they absolutely have tons of stuff here. I can't think of anything that they DON'T carry here. We figured out what to buy, found an employee to open the case, and I'm now the owner of two reciprocal saw blades. We brought them back to the house, mounted the first one and within two minutes, bam, we're through the bolt. That's called using the right tool for the job! Friendly service, reasonable prices (everything's expensive these days!) and a tremendous selection. I have no doubt that I'll be back to Dg Ace Hardware the next time I run into a problem and need a new tool. [Review 20266 overall - 1768 in Florida - 1243 of 2023.]

I am very disappointed with the services! Only one employee was helpful. Young female! Sorry, I…read moredidn't catch her name. The other men employees judgmental and unhelpful. Waited by the lock cabinet for 10 minutes after we asked for help. I don't like to name drop, but I'm the great granddaughter of Arthur Losey. In the 80's and 90's he was well know by the owner! To top that off, the shameful treatment we received we chose ACE we only received because we didn't want to give the big box stores our business.

Fort Myers, Florida…read more This is my go to place when I need hardware items and I'm too lazy to drive to Home Depot which is a little farther away from my FM condo than the local Ace Hardware. A couple of days ago I ran into Ace Hardware to pick up some odds and ends like A/C filters, bug spray ( who doesn't buy bug spray in Florida ) , and door guard to prevent bugs from crawling under my front door. Seems like lately Florida has been inundated with all kinds of bugs & insects. Maybe the drought and dryness in south west Florida has something to do with the insect invasion (?) I needed help in locating the aforementioned items and was immediately assisted by Ace employee , I believe her name is Chloe ? She helped me locate the items and informed me that a screwless door guard was available in lieu of the screw only door guard which required a power tool to drill screw holes. Believe it or not I don't have a power drill... yet. Thanks to the friendly Ace employees I was in and out with my purchases in less than ten minutes. Free Parking in the Ace Hardware lot.

Unlike the big box stores where eye contact means staff might have to acknowledge your existence,…read moreAce leads the way in what a retailer should be. Old school , friendly help, where customer service is the norm not the exception like the big box. Clean, organized and yes if you are just a home owner working on projects not a contractor , you definitely appreciate the service. And earn reward points for items purchased and get valuable coupons and discounts for items you'd buy anyway. I love it.

2 toilets in my condo crapped out at the same time…read more I stopped in and the service was a success! Great service and very efficient! I'll be back! Thanks

Great service and friendly help. Gave me terrific advice and products are very good quality. Highly…read morerecommend.

One of the best things I like about this hardware store is it's a local hardware store which has an…read moreabundance of staff, they are very helpful and they have a great sense of humor. Oftentimes we go to big box stores like Home Depot, Lowe's and other bigger hardware stores but they don't have the staff to handle the amount of customers that come through their store. This store has an abundance of staff that are helping and the selection of items from pet supplies, to pool and spa equipment, to hardware and grills is very impressive.

What a nice little place, Full of answers and hardware. It's a gem hidden away from main areas and…read moreit's not a box store! Very helpful, nice folks. Yes they give a discount to us vets! Support local business!

This is an update to my first review. After several emails and a little more time then I had to…read morespare I did receive a full refund and was not required to return the product that was shipped to me. The refund was the correct action for the company to take, but I would have ben happier to have received the product that I ordered. I place an on line order for 3 sheets of 3/8" x 2' x4' plywood. The package arrived quickly, but they shipped the wrong product. I received 10mm x 2'x4' sheets. They are actually .470" almost 1/2". The shipping label has my correct order on it, but each sheet is clearly marked 10mm. I have sent several emails asking how they will resolve the issue and always get the same answer "we're looking in to it". I did not order 10mm thick boards, I ordered 3/8" and now I'm stuck with product I do not need.

Several heavy duty metal doors and hinges were supplied by Fields Door & Hardware Inc. Customer…read moreservice was good.

A wide variety of products everything you might need to maintain and beautify your home. Well…read morestaffed ... You never have to look far to find a knowledgeable and helpful employee eager to be of service. Highly recommended

I go to that store often. When I walk in I am usually met my a staff member. I tell them what I…read morewant or what i think I want. They take me to the isle where i find what i need If i am not sure what i need i tell them what i want to do, and they help me figure out how to do it. Great friendly staff.

Each ACE Hardware is independent owned and operated as retailer-owned cooperative. This means your…read moreexperience may be different at different location. We were in the neighborhood and went in Gavin's ACE hardware near San Carlos Blvd and Kelly Road. As you walk in, you know quickly, this is a fully size store with the feel of "Old-fashioned General Store" with everything available. You can get hardware to paints, cooking grills, fertilizers and many other items. Today, we went in and the staff are very knowledgeable and helpful as always. Excellent service here! We loaded up with fertilizers, feeds, and home artifacts and returned to our summer project. By the way, there is a food truck , Sabor De Mi Tierra, offering Empanadas, arepa, Salchipapa and burger. Wish the Gavin family great success on their reopening of ACE Hardware in Fort Myers Beach!

I use to hate Ace the place just annoyed me not this Ace all the Aces the older you get though the…read moremore you want ppl that know what the shit they are talking about and will help out . Now I can't speak for all the Aces just this one because we do have one in Michigan and they are a bunch of ding bats to be fair though The water in that area was poised back is 62 that a whole other story anyway these guys are good quick and friendly as all get up.. The old man out front on the weekends throw him a dollar for God sake he goes around finding pins with the American flag or Army or Marines and sits out there and sells them and donates the money to A charity. You could give him a penny and he will give you a pin so throw him a dollar i take the pin and every couple weeks bring them back and give them to him yes that makes me a good person . #Ace4TheW

There is nothing wrong with the Lowe's. The only negative to me is getting in and out of the…read moreparking lot. Otherwise, their service is good, they have a wide selection of anything you need from a garden/hardware store and they are moderately priced. Today I was looking for a larger pot for a plumeria plant I have and I also needed potting soil. Their selection of pots was good and I found one that will work well. And it was marked at a reasonable cost. I also appreciate that Lowe's provides a military discount. Once your details are in their system, it is automatically applied.

Wish I could give them a lower score. Made an order. It was delivered to the wrong house. Tried to…read morecall the store multiple times, no answer. Finally found a Lowes Chat. Got disconnected. Finally found my order. Now to figure out how to get a back to my house.