Great guy very informative and let you know every detail of his journey to fixing your problem,…read morewould highly recommend.

Very timely and fairly priced service, gave my pc to pre last moment, and he got it back to me in 2…read moredays, communicated with me and gave me recommendations the whole way through, I will be telling my friends about this place!

If I could give I_Help Computer Services 6 stars -- or more -- I would. I have contacted Tim…read moreTirendi several times over the years (including this morning), and he has ALWAYS fixed the problem at a reasonable cost. The last two times he was able to get my emails back (and internet the second time as well) without even coming to my house. Unbelievable! Twice he was able to recover all of the files in dead hard drives that no one else could recover. We are talking 7 years of notes, articles, research and photos!!! The second time two other full-time computer experts, one who works for Apple and one who is supposed to have a national reputation, were not able to recover the files. I cannot tell you how depressed I was since this is my livelihood. But Tim recovered them in a few days! He is the greatest!!! I have also recommended him to family and friends, and he has always been able to fix what was wrong. Len Lear, Philadelphia

I would definitely recommend Tim Tirend/iHlep computer services! Tim was able to retrieve thousands…read moreof irreplaceable picture and music files from an external hard drive that had been in an unfortunate accident involving liquid. His prompt communication and reassurance that things INDEED would work out, and the fact that THEY DID, and QUICKLY, too, were all major bonuses. If any further issues arise I would immediate contact this guy, he is a top shelf, 5 star tech person!

We used Jason's services for a small scale office computer setup and everything was seamless! Jason…read moreis a good communicator and does good work at a fair price. We will keep his number on hand for future reference! Thanks Jason!!

From the owner: Local Rep with over 25 years experience can fix most problems remotely or onsite. Fairly priced for…read moreservices offered pc,laptop,servers and phones *We come to you pickup and drop off your pc for repairs*

Bryan set me up with a replacement HP, so I could access some very important software using the…read morehard drive from my failed HP. Everything worked as I expected and my data was intact! Great job discussing my options and making it happen.

In at 2:30 and out by 6:00 pm / Bryan helped me out with the purchase of a refurbished DELL XPS and…read moretransferred all the files from the old laptop, as well as, all the configurations. Very resonable.. Job well done and thank you! Highly recommended to all! Mark Ehlmann

There's no tech repair or service business I would recommend more than Keystone Computer Advising…read more The service I received was exceptional -- unlike anything I've experienced from Geek Squad or other mainstream tech services. Ricardo is not only an expert who will gladly help and repair your PC, but he's also fair, communicative, and exceptionally skilled. In addition, my PC was repaired and ready to be picked up within a day of leaving it in Ricardo's hands. When my PC wouldn't turn on -- which I believed to be a power supply issue -- I first took it to Best Buy for a diagnosis. However, they could not have been less helpful; they wouldn't even attempt to identify the problem. In contrast, when I reached out to Ricardo, he very nobly offered free advice on the safest and most cost-effective steps to diagnose and fix my PC in an effort to save me money. At the same time, he reassured me that he'd be happy to handle the repair himself if that was my preference. I can confidently say there's nowhere else I'd rather go for my computer services and repairs. I would be remiss not to mention the care and thoroughness he brings to every step of the process. Not only did Ricardo repair my PC -- the service I received truly went the extra mile. It's now running like brand new. In addition to replacing the power supply, he completely cleaned out the dust, replaced the thermal paste on the CPU, and checked for viruses and malware. Throughout the process, Ricardo maintained clear communication regarding the services he was performing, and he never charged me for anything I didn't request.

The level of professionalism and customer service is out of this world. I dropped my laptop while…read moreit was charging and it fell on the side where the power chord enters. My laptop would no longer charge. After calling several places and going to the geek squad I was devastated with the grim prognosis and expensive solutions offered until my husband found Keystone on another site. The reviews spoke so highly of Ricardo, that I quickly called him despite it being closing time. To my surprise he picked up the phone and then offered to stay and wait for me. He was amazing, told me he'd run a diagnostic to check my hard drive first to be sure there was no damage from the drop- why repair if hard drive damages (wow! We agreed that he would proceed with the repair if all was well. He spelled out the terms of our agreement and gave me a 5 day turn around. You can imagine how happy I was to get a call the following day from him saying my laptop was ready. This is my kind of establishment, honest, fair, customer-friendly and fast! He clearly is passionate about what he does and it shows.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

Had a laptop computer with which a Microsoft automatic system update failed to complete. I tried…read morethe Microsoft system rollback / fix options without success. The computer was useless at that point. I found Spruce IT who arranged to come to my home to assess the issue. Ben was terrific! He was very knowledgeable and let me know what was happening thought the entire process.

From the owner: Spruce IT offers personalized support for all your computer, network, mobile phone, and…read moreentertainment system needs. We are available same-day, both in person and remotely. We go above and beyond the average IT services company by supporting any device or system, anytime.

Had my Mac with a broken screen repaired here. Service was knowledge and on point with what they…read morewere going to do. Will definitely use again if needed. Great place to go