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    Thorntons

    1.7 (7 reviews)
    Open • Open 24 hours

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    Valvoline Instant Oil Change - Invoice stating over-filled oil

    Valvoline Instant Oil Change

    4.2(29 reviews)
    0.1 mi

    i love coming here for my oil changes! everyone here is super nice and they will walk you through…read moreeverything that they're doing, they are super friendly. i've never been overcharged here and they are genuinely honest about what your car does and doesn't need. as someone who knows very little about cars, the atmosphere they create is comforting and reassuring. i will always come here for my oil changes

    Assistant manager, Jennifer- bald guy with gauges and long stiletto nails. Decided to lie to me…read moretoday about my headlight. I came with the proper headlight, had auto zone look in the system down to the trim package. I Told Jennifer I'd be happy to buy vavolines if that was easier. He said they didn't have my light bulb in stock. Jennifer and the Vavoline staff took out my high beam light. I could see Jennifer signaling ("hand cutting neck") the young man who was under my hood to "stop". Lied to my face saying the person who sold me the light gave me the incorrect one. I looked online to verify. Ask Jennifer which one they took out as autozone and Google says the one he told me I needed was for high beam (which still worked) . His response "all of us have fat hands and can't access the low beam. It's really far down there." I said so "I do have the correct bulb." He closed my hood and signaled me out of the bay. I'm disappointed, I drive out of my way to patronize this location because I've previously loved this LaGrange location. But this is the second time I've come to this location and not been able to receive seamless service. First time they drained my oil and didn't have any oil filters to fit my vehicle. I can without a doubt say I won't be back. If they couldn't change the light, fine. But why lie? They're dishonest. Sad to say, this location is going downhill.

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    Safelite AutoGlass

    Safelite AutoGlass

    2.7(85 reviews)
    1.2 mi
    Free estimates
    Established in 1947

    What can I say... My wife's rear window got broke out on Sunday afternoon, made an appointment…read moreSunday night with a cost estimate... And by 9:30 Monday mornings she had a new back door window... and the price was the same as the estimate.... The technican even vacuumed out the broken glass... They have my business from now own.

    Unsafe Windshield Replacement - Periodic Advanced Driver Assistance Alerts and Systems Issues…read more I have been dealing with an issue for over a month. After Safelite replaced my windshield twice within a week the alert system began to throw repeated errors. I tried to address it with the company, but rather than own up to their mistake they push it back on me as a pre-existing issue. The store manage washed their hands of the issue rather than do the right thing. I have had no issues before the windshield was replaced. They only started after a heavy rain a couple of days after the replacement. The issue went away when the rain went away. We the rain returned last week the issue came back. I have reached out several times to speak with management and have never received a return call. I have been told many times that someone would reach out and that has yet to happen. UPDATE: Since I did not receive the a call back from management that I was promised on multiple occasions I escalated the issue to the Better Business Bureau. I have continued to get messages through BBB attempting to push the issue back on to me. I still have not spoken to anyone regarding the issue. The company made a mistake and should address the issue appropriately. This is a safety issue. the forward-facing camera is affected. Causing the advanced driver assistance alerts and systems to throw errors. At this point it is only errors, but if this is not addressed it could become a much bigger issue.

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    Safelite AutoGlass
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    Thorntons - convenience - Updated October 2026

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