Hi,
I am receiving account due notice on my 7 year old son's name from THORNCLIFFE DENTAL CLINIC , PHONE NO: 416-421-3751.
I connected them and they told me that I need to pay 150 $ for his dental treatment or they will send it to the collection agency.
I went to the clinic for cleaning of my 7 year old son's tooth's as it was recommended by his school. The receptionist told me that to see the doctor first as they don't do it without doctor consultancy. I said ok because it is covered in my insurance too. The doctor checked and told me that he need to have filling on 3 of his tooth (adult and child) and your insurance covers silver filling , while the doctor puts white filling. I said no, I will not do it as it is not covered by insurance and if you want to do, go for the silver one. I went out of the clinic, later after few days I started receiving calls from the Dental Clinic that Doctor is ready to do silver one or she will do the white one same at the cost of silver one, so you don't have to give anything.
I said ok and send my wife and son to clinic she did the filling and they came back.
After one or two months I started receiving letter from clinic on the name of my 7 year old son, that we need to pay 150 $, I contacted them and they told me that you have to pay the difference between White and Silver filling. I told them that I already talked to your staff and doctor that what ever is covered in insurance do it or if you can not I will go to some other doctor. They started Threatening me that you have to pay or they will send that to "collection agency" for making my credit bad.
I don't know what to do, as I have no recording of conversation between me , their staff and doctor.
Advice: Don't go on their words,,,get everything written from them. read more