Rating this off of a visit as well as follow ups. Ive had an appointment with Dr. Vasiu on November…read more12, 2025. Only to be waiting forever for insurance approvals and notices. After my first visit with him, he recommended MRI scans as well as a back brace. Only to wait a month for them to get the authorization in for my insurance. And what is worse is that I reached out to them multiple times asking for updates and it always goes to voicemail. It is as if they are ignoring my calls. Ive also left multiple voicemails to call back and Ive only gotten one call back. Also after getting in touch with my insurance they informed me that there has been no request for authorization from them about the back brace. So not only did they lie saying they submitted it but also lied saying that we were waiting for insurance authorization. In all honestly after waiting so long I have decided I will not be returning due to the inconvenience. I would also not recommend this place to anyone. Dr. Vasiu does not take time to listen to his clients. He constantly talks and does not give you time to respond or express your own concerns. I would not recommend this place and insist on looking elsewhere.

I can't recommend Dr. Vasiu enough. I'm a college basketball player (NAIA), my team doctor…read morerecommended a very invasive surgery with a 9 to 12-month recovery, I got a second opinion from Dr. Vasiu. He suggested a minimally invasive surgery instead, which I decided to go with. I had a full ACL replacement but was back on the court in just 4 months. I was able to play the entire season this year with virtually no pain or issues. I worked hard during recovery, but his expertise made all the difference. Highly recommend him for anyone facing surgery especially ACL related.

Saw Dr. Richard Baesler for broken wrist incurred by my wife. Staff was excellent and doctor takes…read morethe patient and situation personally. Surgery went remarkably well at Muskegon Surgical Center and support staff was incredibly personal and professional.. Very grateful and appreciative!!

From the owner: Dirk A. Bakker, M.D &.Rick A. Baszler, D.O. Accepting New Patients Located In Harbor Dunes Health…read moreCenter

I am very happy with the hospital and especially with Dr. Malvitz. Things are progressing at a…read moreturtle pace, but coming Seriously impressed with Kristin, the home therapist. What an angel!

Absolutely fantastic & top notch facility!! Amazing patient services, personal & professional ortho…read moresurgeons & staff!! Highly recommend: Feet/ankle: Dr Marshall Boose Knees: Dr Thomas Metalic/ PA Tim Hunter Hand/Arm: Dr Do or Dr Burgess PT/Orthotics: Courtney Can't say enough great things about OAM!!

I had one of the most negative experiences I've encountered at a medical practice. As someone who…read moreworks in a private counseling and psychiatry office, I am very familiar with standards of patient care--and I can confidently say that the way I was treated here fell far below those standards. I sought care for a hand injury that had been managed conservatively for several weeks under the guidance of providers at my workplace. When my symptoms failed to improve and began worsening, I was advised to seek further evaluation at this facility. Upon arrival, I clearly explained my situation, including the treatments I had already been consistently following (ice, heat, ibuprofen, and a brace for nerve-related pain), as well as my anxiety due to past medical trauma. Unfortunately, the provider largely disregarded this information. I was advised to continue the same course of treatment I had already been following for four weeks, despite my repeated explanation that my condition was worsening. My concerns were not meaningfully addressed, and no alternative plan was discussed until much later. When the nurse brought in a brace, I explained it was the same type I had already been using without relief. The nurse acknowledged this and relayed it to the provider. Only then--after it was clear I was upset--did the provider attempt to revisit my care plan. Additionally, I was deeply uncomfortable with the lack of privacy and professionalism prior to even being seen. I overheard conversations about my case at the nurses' station, just outside my exam room, in a manner that felt dismissive and inappropriate. This contributed to an already distressing experience, especially given that I had communicated my anxiety and past trauma. At no point did I feel genuinely heard or supported until I became visibly upset. Compassion, attentiveness, and respect should not be reactive--they should be the baseline of patient care. As someone who works in healthcare myself, particularly in the mental health field, I find this experience both disappointing and concerning. Patients deserve to be treated with dignity, empathy, and careful attention to their concerns--especially when they are in pain and seeking help.

i have been going to oam for 15 years i dont wait long to be…read moreseen,and Dr Shields is awesome ive been very pleased with my surgery and recovery The long wait times are a thing of the past

Dr. Stewart has done 1 of my sons 3 knee surgeries. If you need any work done on your knee, he…read moreshould be your go to doctor.

Not impressed with Dr. Watkins and team. I've been waiting for my orthotics for over seven months…read moreand multiple fitting/ adjusting visits. They are finally ready, but now they are telling me that if my insurances doesn't cover them, I will be responsible for the balance. I was told in the very beginning that this was pre-approve/ that my insurance was covering them This has been going on since October 2025. We are now May 2026.

I had been long walking on a left knee that ached and hurt. My internist's office referred me to…read morethis group. I'm now three weeks past a left knee replacement and I have been completely satisfied with the services from this group, from the DO (VanHuysen) and the orthopedic surgeon (Roehr) to the nurses, the Physician Assistants, and the X ray technicians. All have been professional. I'm impressed by the quality of care and the attentiveness to my situation. And, best of all, my left knee no longer hurts at all. The previous review (from '13) blames the billing issues on the practice but I bet it is more about the hospital at large. I've noticed that when patients carry a balance (e.g., their insurances have paid the hospital but the patients haven't yet paid their portions) they are often asked if they want to "pre-pay" some amount on subsequent services. My portion of the bill after my insurance paid was $323 (not an unreasonable amount, I thought). Payment was due Sept. 9. I mailed my check to the hospital in mid August. But before the check cleared, I went to the Outpatient Lab for labwork. It was there I was asked at Registration if I wanted to "pre-pay." Of course not, I said. My insurance is awesome and I always pay my bills on time. I suppose it's a reminder that hospitals are a business and they need to pay their bills too. About the practice in question, I know that pre-authorization for services was successfully sought, I had in August received in the mail an Explanation of Benefits (EOB), and MyChart shows an itemized bill. I would have no reluctance recommending this practice (and, as it turns out, one of my friends who is marveling at my progress, decided to pull the trigger and get an appointment at the practice in early September to look at his wonky knee).

I recently had an appointment for my knees that need replacing. I have been going to South Bend…read moreorthopedics, they don't accept my insurance so I switched to the in St. Joseph MI. The treatment plans in St. Joseph is extremely antiquated! The tiny mosquito bite "cortisone" shots given are absolutely worthless. It's like I never had shots. It's like they're practicing medicine from 50 years ago. I would never recommend going there. They also did my meniscus tear 7 years ago and I could barely tell I had surgery. I will never go back here ever! I will gladly pay the $1,000 that it costs to go to South Bend orthopedics for office call and shots in both knees so I can walk. In 16 months I will be on Medicare, If it still exists so I can have my knee replacements. I can't believe ST. Joseph orthopedics and spots medicine can even claim they do sports medicine they are a joke. Like everything COREWELL is. Healthcare in Berrien Co. MI with Corewell is a joke!!! I would not take my dog there. If I could give a zero I would.

We appeared 15 minutes before our scheduled appointment. We waited for more than 30 minutes past…read moreour appointment time. Everyone else was being called back before my mom and they came in after she did. She had PT scheduled for an hour after this appointment and she had to reschedule because the doctor was seeing er f/u visits before scheduled patients is what the receptionist said. Unacceptable. I get that those are important, however she should have been brought back and seen in between at least or someone should have explained this to us beforehand so we could have called the pt specialist and changed her appointment. Also, supposedly no one showed my dad how to take the orthotic brace off and she was not able to let her arm breath, skin integrity is awful. Her brace was so tight on her arm it wouldn't even come off correctly. Also, the wheel chair in the facility was not the best condition. The handle kept coming off and needs replaced. No communication from the receptionist just oh I need to move you out of the way. I would give 0 stars if I could.

I have received multiple lumbar spine injection procedures over the past several years at WMSC in…read moreBig Rapids, MI, and have always been highly satisfied with my care. The staff are friendly and professional, plus I have never had to sit in their waiting room more than several minutes before they bring me into their clinical area. My time is valuable, and I am glad that they understand that fact. Although they move things along very efficiently, I have never felt rushed. I come in, have my procedure, and get back to my life (pain free) until it is time for another visit. I have had my injections performed by both Dr Girish Juneja and Dr Roman Zolotoy and have been very satisfied with both physicians. Great care!

Great staff. Easy scheduling. Really listened and took time with me. I didn't feel rushed. All of…read moremy questions were answered.