I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

I asked for a quote and was given given one quickly in a professional manner. But the quote seemed…read morevery high. Checking with my "old mechanic" in Toronto, the exact same quote was $250 less expensive. I cannot comment on the quality of the work, but the price here is on the very high side.

Probably the only honest person I've met since moving to Ontario. A really good all round mechanic…read more Highly recommended.

Family owned business, a cornerstone in Dundas. Always fair prices and they stand behind their…read morework. Owner Brian, always there and great staff.

The first time I went to these guys (and I was recomended to go by several people in town) they…read morereplaced a valve stem that was causing a slow leak. When I asked how much they said no charge. I said that I had never been there before and their answer was "You will come back". About 6 sets of tires later, I still go back and recommend these guys to everyone. They have saved me lots of money by providing good advice and pricing. Give them a try next time you are looking for tires or auto service. Plus they will store your off season tires for you there!

The technician serviced my car in my driveway, and took the time to walk me through every step of…read morethe process. Their straightforward website made scheduling easy, and they responded quickly. Honest, reliable and extremely skilled in what they do. And it was more cost effective than taking my car to an auto shop or dealership. Highly recommend checking them out!

From the owner: We put time back into your day by providing Mobile Automotive Diagnostics, Maintenance, and Repairs…read more- at your doorstep.

Really bad service. I got my SUV car hit in that place and Matthew E. the business owner had the…read morenerve to accused me saying that my car was scratched before or hit in any grocery store. They are not careful during the process of oil change and leave missing pieces or loosen bolts. As soon as I complained about it, Matthew was rude to me, yelled at me and said my Hyundai Tucson 2010 was a shitty car whit a bunch of plastic underneath in front all customers. Matthew arrogance and Ego are huge. They overcharged and demand to change things that your car doesn't need. So, if you are a woman, please find a better place where to go. Be aware that mechanics have a lot knowledge about cars and some just want to take advantage of your kindness and wallet. Always look for 3 different quotes before making any decision.

Recently I took my car into Automotive Edge Kitchener and was disappointed as they tried to up sell…read moreme on services and parts that I did not need. For example, their diagnosis on my brakes was simply not true. I am confident this was just an attempt to sell me on brakes. A headlight diagnosis was that I had a blown bulb and there was labor required to remove the headlight assembly when in reality it was simply a blown fuse. Following this, I had the work completed elsewhere to satisfy everything they had listed for the car to pass a safety inspection. When I returned for the re-inspection they simply refused to give my car a safety and came back with a new list of things they were unhappy with that apparently required repairs or changes. This garage tries to make things seem worse than they are to get business. In the end, I did receive a refund for the cost of the safety which I am thankful for. However, there was no respect for the time that I spent satisfying their requirements for a safety certification and dealing with made up issues that were not of concern. When performing a safety inspection on a car there is a schedule that you must follow. If the car meets the standards specified it is safe to be used on the road. I can't understand how you can have your own set of standards and then not honor the repairs that you had requested. I would avoid this garage and not go back, I hope you avoid the same mistake I made.