I bought my first care from Al Serra this past June. The guys in the Used Car area were AWESOME!!!…read moreJJ was the person who sold me the car and was fund and great to work with. His co-worker/buddy Cruz helped him frequently on my case and was such a pleasure to work with as well. I was shocked to see the team-work between two guys at a dealership. They both went above and beyond, truly listened to what I needed/wanted, did not pressure me, answered all of my questions, and gave me their honest opinions. I ended up buying a brand new car. I also want to give a huge thanks to one of the managers Jason for also assisting me and treating me like a person and not a number. Lastly, John who sits in the front as a manager was sooo awesome too. He was so fun and made me feel like family. When I had to wait longer than expected, he accommodated me in a very special way. All of these guys are 5 star people and I would recommend them to anyone. I deducted one star due to the issues with the coordination of my sale with the Honda bldg. This review started off at a 2 star due to the amount of time that was wasted & number of trips I had to make up there due to delayed issues from the Honda bldg. Rob, the manager of the Honda bldg. ended up meeting with me, listened and validated my concern with my experience. Rob agreed to comp me something I asked for with no issues, leaving me feeling heard, satisfied, and compensated for my time. Therefore, I give the overall experience a 4 star. Thank you all! Lyndsey :)

I don't think I can convey how nervous I was to be used car shopping. I've had the same car for 7…read moreyears and I bought it used from a friend. My last used car dealership experience was in 2011 and it was a nightmare - so I was understandably hesitant to walk into Al Serra Pre Owned Vehicles. That feeling went away almost instantly - the salesperson I worked with (Justin F) greeted me with such genuine enthusiasm and seemed excited to find me a car I loved. Finding the car was easy - I was a difficult buyer to get approved for financing, though. Justin and Roby in billing both were so patient, kind and helpful. I felt like they really fought for me to be approved and ultimately they succeeded and were able to go above and beyond expectations with terms etc. I made sure to let them know in person, too, but I hope they see this review so they can hear it again - THANK YOU SO MUCH! I felt taken care of, appreciated and seen as an individual - not just another customer coming through the doors of a very busy dealership. I appreciate the positive experience and beautiful car I was able to drive away with!

My daughter was having issues with her car and she took it here for an estimate. They quoted her…read more$3600 for the repairs. Since that was a large amount of money to put into an older car we told her to get other estimates. So she took it to Mr Front End for an estimate and didn't tell them anything about what H Tech said she needed done or the price to see if they were similar. They told her she needed the same repairs as H Tech told her but quoted her $1200 - HALF THE PRICE. Obviously she had the repairs done at Mr Front End and her car is driving good as new. I truly feel that this place was trying to take advantage of a young girl who they didn't think would know any better - that's the only reasonable explanation I can come up with and that's disgusting. I wouldn't recommend anyone taking their vehicles here. Oh and they charged her $75 for the estimate because she chose not to have the work done there. I didn't know they charged that much for an estimate or I would've told my daughter to go elsewhere from the start. However better to pay them $75 and be done vs their jacked up price for repairs.

Got my 2012 gmc terrain fixed some how my engine gave out after a week of me driving it paid these…read morepeople 3,200 in repairs just for my engine to go out complete ripoff i and I'm a new driver so they took advantage of that and over priced me but u live & u learn @ this was definitely a lesson.

Wow: Went there & was nicely greeted by Joe, the Manager. I described the "issue" and Joe…read moreascertained not to waste my money via simply washing the van from dirt. Then, the noise will go away which, indeed, it did. In a word, they are professional & integrity-based. I already spread the good word about Hopkins to my family & friends. And, as I am relocating to Oxford I shall always use their professional auto-services. Warmest Regards, Samuel Sarri, PhD

not the best experience i have taken my car here now twice and both times the repairs were not…read morefixed right away and needed to be taken in multiple times after for the same issue. they have not been the best with communication and often don't reach back out.

Excellent Service at All Around Auto Repair, LLC - Honest and Reliable - Highly Recommended!…read more I took my vehicle in for an oil change and tire rotation. I was given an estimate upfront, the price was fair, and the work was done quickly and efficiently. The tech was very friendly and helpful, explained everything clearly and answered all my questions. Several suggestions were given for future maintenance items to extend the longevity of the vehicle's operation. I would definitely recommend All Around Auto Repair, LLC to others. They provide excellent service at a fair price.

Don't come here unless you are prepared to do battle with the owner, Chris. Very disrespectful to…read morewomen customers...angry & yelling. He was extremely defensive when I asked about the fuel pump that was replaced for the second time in 7 months. Surprised they have ANY customers!!

I have used Stearns M-15 Garage several times now and I HIGHLY recommend them. Honest, friendly,…read morethorough and reasonably priced.

These guys are the worst business I have ever used. They are highly over priced. Porky who works…read morethe front desk and answers the phone will lie to your face and on the phone over and over when you get mad mad he will threaten you. They get your car in there and hold it hostage and play parking lot roulette telling you that they are waiting for parts for days. Don't trust them they are scamming you and cheating you out of your hard earned money while telling you how busy they are, but you go there they have 2 lifts working and everyone is standing around. Not good people. Morally or ethically.

I just got transferred for work out to Davison area just recently and had to look for a new shop to…read moredo work on my work vehicle. After asking a few coworkers where they go I tried here. And I and so pleased they have a customer for life. I called and ask about 1 main thing I was looking at getting work done on and I briefly mentioned something else that I had a question about and they went above and beyond to get my other issue resolved as well. And with a great central location it makes it nice and easy to get here to get work done. You will enjoy their friendly and knowledgeable staff that has been a step above other shops I've been to in the past.

I had my 60000 mile maintenance done as well as my brakes. Al Serra quoted 2300 without the brakes…read moreand Burton Garage did for about $600 less and they did the brakes. I've taken my cars there for years and they're always honest and fair. shout out to Dennis for running such a great business!

I took my car here to have the brakes looked at and quoted. The business called me and said I had…read morea leaking head gasket - mind you I never asked them to do anything but give me a quote on my brakes. I took it to the dealership and I do not have a leaking head gasket but the timing cover gasket abd seals are leaking oil. Also my engine light has never come on prior to taking it to this shop but it came after abd I immediately took it to the dealership. So dealership says I have something going on with my EVAP system as well. It's just funny how all these issues happened within days of taking it to this shop. Coincidence?

A+ did a great job with an aging car at my house. Got it back in running condition and took care of…read moreeverything for me. They were prompt, polite, and fast and I was completely satisfied. Definitely recommended.

Traveling A+ Auto is who I will be calling from here forward. My 07 Jeep Grand Cherokee. Has been…read moresitting over a year. Several mechanics contacted but no knew the issue. I contacted Averey and he set me up for an appointment for the following day. He showed up on time, was reasonable priced and very polite and respectful. He had my Jeep rolling down the road with in a few hours. He also noticed a few other issues and without hesitation rode to the part store with my husband to get what was needed. He came back and had everything fixed fast. I'm so happy I chose this business and his number is saved in my phone for all my future needs. So convenient to have your Mechanic come to you.