Update on my review of Mattress Firm. BUYER BEWARE. A month ago I reviewed the Thomasville Georgia…read morestore and gave it a 5 star rating. This was the day after my purchase and before the mattress was delivered. The 5 star still goes to the sales clerk who is not responsible for the defective/used product I recieved. Upon delivery there was a large hump/wrinkle on one side of the bed which I assumed was due to sitting on it's side in the warehouse or truck. I expected it to settle in a day or two. Not so. I contacted the store with several pictures and was referred to a regional manager who offered me a small discount if I would accept a new bed in exchange for the one I purchased. I declined, as I had lost faith in a store that would sell a defective product. THIS IS THE BUYER BEWARE PART. A consumer cannot recover the $79 delivery fee or the $149 restocking fee if you return a mattress EVEN IF ITS DEFECTIVE. I ate that fee as Mattress Firm would have charged me a FEE for an inspector to come to my home to determine if it was indeed defective. This decision was made after looking at Consumer Reports on how buyers get little or no satisfaction regarding issues with mattress companies and inspectors. If I had to do it all over again, I would have refused the mattress, but based on my experience, I would probably have still been charged the delivery and restocking fee.

The best place to purchase a mattress! Period.... And, katrina hatcher was a very sweet…read moresalesperson, who spent a lot of time with us.... Go try them out!!!

My husband and I had a wonderful experience here today! Josh was so friendly and really took the…read moretime to answer our questions! He was never pushy just gave an honest answer to our questions and gave us an awesome deal on our new King size bed!! Thank you again. Highly recommend buying your new bed from here!!

From the owner: At BoxDrop Mattress of Thomasville we do things differently. Typical retailers are located in fancy…read morebuildings in the high rent district with long hours, lots of employees and huge advertising budgets which lead to high prices. We skipped the fancy building, long hours, sales employees and expensive advertising. We run a no-frills business in our clean, budget-friendly store front. We work with a lot of the same mattress manufacturers as retail stores. The difference is that we are able to offer 50-80% off retail prices simply by keeping our overhead cost low! We drive over to meet our customers one-on-one. Please call or text to schedule a showing. 229-308-1616

I just can't say enough about this store and staff they really go out of their way to make you…read morehappy. I would most gladly go there again and tell everyone I know to go there too.

My overall experience with Ashley Homestore was amazing!! Chanta went above and beyond to ensure…read morethat I receive great customer service.

I was greeted upon entry and received great customer service throughout my shopping experience and…read morepurchase. The salesperson was very professional and knowledgeable. This store has a big variety of great quality mattresses for reasonable prices. I am very happy with the mattress I purchased. I recommend Mattress Firm for all of your mattress purchases.

Lamarion was the associate working there this part weekend. She was super knowledgeable and…read morehelpful. It was an easy purchase. I actually had my mattress delivered the next day. Phenomenal experience as compared to other bedding places I've been.. I got the ISERIES 100. First night already slept like a champion.

This is a great home town furniture store. I have come here for the last 10 years for all my…read morefurniture needs. They have fine quality furniture and some store brand furniture as well with great quality. Turner's has competitive pricing and will match any prices you can find elsewhere which is the best for me. I haven't found any competitors prices that have beat theirs, but if I do, I will definitely ask them to beat that price!

Went to store yesterday and was met deep inside empty store for a temp check on fist. Was asked…read morewhat we were looking for and we told the gentleman reclining furniture, Told to go upstairs. After about a half an hour of wandering by ourselves we left. As we left the second person was coming in. No idea what happened to sales staff. Later bought what we need from another furniture store in same area. Terrible customer service.

The staff is super friendly and will help you find exactly what you need! Couldn't be happier with…read morethe service and purchase I made

Just got a new mattress and the people here were super sweet and helpful! I don't know very much…read moreabout mattresses and they helped me find something in my price range and it's really comfortable.