I'm just totally disappointed…read more They'll sell you on services they tell you are critical to your health, but unless you pay cash, they'll push some credit product to get you in debt, even when you have insurance that they've taken before. Imagine if they're like this before you give them your money, then how bad do you think they'll be when they actually have your money? I'd avoid them like the plague. They don't care about there patients, at all.

Dr. Ellis just repaired a root canal for me. This office is amazing! They texted me directions to…read moretheir office before my first appointment. They have called after every visit to check on me. They operate on a very timely schedule. I highly recommend this doctor and his staff!

I made an appointment online and later received a call from the appointment scheduler to confirm…read moreit. During that call, I asked whether she needed my insurance information. I was told I could simply bring my insurance card to the appointment. Shortly afterward, I received an estimate for $452.40. Since that amount was much higher than I expected, I called back and asked if my insurance could be added so I could get a better idea of my out-of-pocket cost before the appointment. The scheduler was helpful and added my insurance information, then transferred me to Billing to speak with Emily regarding the estimate. Unfortunately, that interaction was extremely frustrating. When I tried to explain why I was calling, Emily immediately responded that she didn't know what I was talking about and asked for my name and date of birth. I understand she needed to verify my account, but the conversation felt dismissive from the start. I answered her questions and continued trying to understand the estimate and insurance adjustment process. As the call went on, Emily told me that I was being rude because of my tone. While I may have sounded frustrated after being transferred around and spending more time than expected trying to resolve a simple question, I never used rude language or spoke disrespectfully to her. I then asked to speak with a manager and was told no manager was available. I asked for an email address to provide feedback and was told there wasn't one. When I said I would leave a Google review about my experience, Emily laughed and told me to go ahead. I understand that customer service roles can be challenging, but patients should not feel dismissed or criticized for asking questions about their bills and insurance coverage. The appointment scheduler was helpful, but my interaction with Billing left me with a very poor impression of the practice.

2.02.25 Looking forward to a new Kelsey location. Praying…read morethey did not hire rude receptionist (like their other locations) and they hired quality caring professional doctors, nurses and support staff. Keeping my fingers crossed.

Dr Martinez was a God send for my baby and family. Go see her for your children! I promise you will…read morelove her and immediately trust her! She kept her office open past hours on a Friday to examine and treat my baby, without us asking or knowing. Not only did she treat my baby, but she took the time to thoroughly educate us about her exam findings with the body's anatomy, causes, the procedure itself, & post operative care. She sent me demonstration videos & thorough detailed notes of post operative care & was readily available each day for questions or comments prior to next appointment. She is absolutely incredible and I would trust her any day again with my baby.

I had the best experience today with Dr. Martinez!…read more I had a max of three hours of sleep and was a nervous wreck when I brought my newborn in to get his tongue tie corrected. My wife couldn't make it due to her being admitted back to the hospital for c-section complications so I had to handle this one by myself. Dr. Martinez was very understanding of my situation and handled it gracefully. She explained everything very thoroughly and extremely patient with my newborn (and me lol). The procedure was very quick and Dr. Martinez took the additional time to ensure I was feeding my newborn correctly and things to look out for in the days following post Op. As for payment; the procedure cost $930.00 (as of 8/1/22), and they provide the detailed receipts needed to get reimbursed from your dental plan or medical plan.

It's very rare to find an awesome staff and doctor all in one location. The staff is amazing. And…read moreDr. A has kept me out of a wheelchair. If you need a great pain management team, here they are. A++

The care Quality here is excellent, the staff makes the office experience top notch! The type of…read morecare meets and exceeds my expectations! They are a very caring staff of medical professionals. I would recommend them highly. The type of care meets all expectations for someone in chronic pain! Dr.ALIANELL has a fine group of individuals here, Shout Out to Delaney and all those at the front desk and Ms. Christine Lucker and Dr.ALIANELL himself! BRAVO BRAVO TEAM!

I first came to Dr. Macias because I had an issue that my previous dentist was unable to resolve…read more Family members had already seen her and had nothing but good things to say. After 2 visits to resolve a discolored tooth (a perfectly-matched crown was the solution), and one visit for an exam and cleaning, I can say I have a new dentist whom I completely trust for all my dental needs. The staff is also welcoming and friendly. Highly, highly recommend Dr. Macias and her team.

Dr. Karla and staff are the best! Best dental experience I've ever had. Immaculate and comfortable…read morefacilities for the patient and a very friendly, professional staff. Here, you're treated like family, not just a patient.

Highly recommend premier periodontics! Dr. Ferguson and his…read morestaff are excellent. They actually care about their patients and provide outstanding service. This is my third implant and I wouldn't go anywhere else.

All staff members are considerate and patient. Dr. Ferguson and his staff are thorough and…read moreinformative.Procedures are explained and clarified before being performed. Great dental experience. Quality care.

Best dentist ever! Office staff, hygienists and dental assistants are all top notch. I've been…read moregoing here for 19 years. I recommend highly!

I have been going to Conroe Smiles since my oldest turned 2 and now we have been twice a year for…read morethree years. Yesterday was my first time to take both of my girls, now 5 and 2, to get their teeth cleaned and have mine done at the same time, which is no easy task. The staff at Conroe Smiles made the entire experience run smoothly! Holly, who is AMAZING with kids, cleaned and Xrayed my 5 year old while another hygienist cleaned mine and put on a little show for my 2 year old. When I was done my 2 year old had her first visit with the dentist! Conroe Smiles' goal when kids are young is just for the kids to have a good experience at the dentist's office and mine sure did! They were able to brush, use "Mr. Thirsty", and even the scale for cleaning. The girls normally get to pick out a toy from the treasure box, but with covid they gave them some stickers. Amazing job!

I got the Zo Facial by Sylvia. It was very relaxing and she explained everything she was putting on…read moremy face to help me understand. She did lots of extractions and really got in there! It definitely hurt but needed to be done. One thing I wish was done a little better was the neck and shoulder massage. It was very short and that is one of my favorite parts of getting a facial. But besides that, good experience!

I've had LHR and Botox at this location and all of my experiences were great. LHR results are going…read moreto differ person to person, but my tech made sure to ask if I had any notable areas of regrow each appointment in order to and covered those spots very throughly to ensure I got the best results possible. The Botox I felt like they took the time to do a good consult and not just upsell me a bunch of units. Will be back!