Providing great service and knowledge about all the options available to correct any hearing loss.read more

All I have to say is that this place is GREAT! When I went in to get my hearing checked everyone…read morewas polite, caring and compassionate. They talked me through the whole process and explained everything to me from the testing to the insurance. I was told I needed a hearing aid and they told me it could take about 2 weeks to have it made and sent back to their office. They called me today and told me it was ready for me to pick up and it only took 5 days! If you need your hearing checked or a hearing aid, this is the place to go!!

Corie was very pleasant she greeted with a wonderful smile I love the atmosphere . Cassie was…read moreawesome and she helped in every way. She answered all my questions and found the best offer for me. My experience there was great . I would recommend them to any and everyone.

Great friendly service, very knowledgeable on technology to improve my hearing would recommend to…read moreeveryone

Michelle is great. Going to see her is one of my grandparents favorite stops when they are in town!read more

My husband had been searching for an audiologist for a while where he did not feel like he was…read morebeing taken advantage of financially. We thought we had finally found a legitimate place with Clark Hearing. So much so, that driving 45 minutes to a hour was worth it. Unfortunately, it ended up being a rip off. Makes me wonder if this is their business model, suck you in with a great deal then ultimately screw you?! There has even been a 60 minutes exposing the greed of many audiologist and hearing aide companies. Yesterday my husband drove a hour to get his hearing aid fixed. Even though it was under the year warranty and no surprise, they provide zero paperwork, they still charged him $1000 to have it fixed! Michelle was HORRIBLE with absolutely ZERO customer service. He had his other hearing aid fixed about a month before, and that was $450. He called beforehand letting them know he was coming and what for. They could have at least saved him a trip and told him it was going to be $1000. Do not go here. If anybody knows of an actual real reputable audiologist who doesn't partake in abuse of people with disabilities, please let us know. Tis the season?

Jennifer is by far my favorite Licensed Dispenser & Fitter. I have been going there for over 3…read moreyears and cannot see myself going anywhere else. I love the one on one personnel you receive at hearing aid express. I invited my boyfriend to come with me so he could see how the process works. Jennifer was VERY INFORMATIVE and not only did he learn a lot, I did as well. If you need hearings aids, consultation, etc. hearing aid express is the best way to go. The secretary is nice as well. Unfortunately i cannot think of her name at the moment but everyone there is nice, friendly, and makes you feel right at home.

I usually don't give one star reviews, but if I have to walk out in an establishment, I feel it…read moredeserves one. Front staff left me with such a poor experience I left. I truly cannot comment on the actual pratice just the front staff. I arrived early for my scheduled appointment and was asked for a copy of my insurance card which I had left my desk. The younger first lady on the left with colorful keyboard was the person who I encountered. (I say this after working in medical offices for 8 years but having an at least pleasant or neutral demeanor was always a requirement in any place I worked as the first impression and representation of the Doctors.) I let the lady know that I had left the card at home. I did have a secondary insurance card. She was very adamant that I needed the physical card for the first one or emailed digital. Problem solving- I asked her if I could give her the information verbally, and she had said no, she already had it from my referral, but she needed the physical card. (As somebody who has billed insurance also 8 years I don't understand this) I asked would it be possible for me when I ran home to send a picture of it and again response of no. The choice was bill my 2nd insurance (immediately would decline since its not primary and would need to refile.) Or come back. I then was able to pull up the website and show all of my information directly coming from the insurance website. She then said she still needed the digital card. I showed her where I pressed the digital card button and though it doesn't look like a physical card it has all the info on it. The same info that matches what my PCP already sent... The second older, more polished lady on my right sat down while we were discussing. The younger girl kind of seemed like she was asking her advice / complaining that I hadn't brought my things. She said well can I sent it when I get home? I said yes, I had offered that. The younger girl said a firm NO indicating I was lying to the colleague and I have never given that open in the 3 options and ideas I had given. I told the newer colleague she was kind (and she was, no issues) but I wasn't going stay after being accussed of lying. I left.

I have been seeing Dr. Jaecel Shah at Texas ENT Specialists for more than 5 years now. He has…read moreperformed several surgical procedures on me over that time, in addition to regular nasal, ear and throat issues. In all that time, I have never had a bad experience with him, his PA, his nursing staff or front office personnel (some of which have changed over the years.). If you want an ENT that takes the time to listen to the patients concerns and explains things in terms the patient can easily understand, Dr. Shah is the best. My opinion is not based on a single visit but on too many to count over the years. I highly recommend him.

I was very pleased with the care I received at this office. The lady at the front desk very kind…read moreand helpful when I called and made appointment. Ken listened to my concerns, did a great job explaining everything and gave me some very helpful advice. I will definitely be going back to them in the future. Very happy I found them. Thank you for your care.

One of the best experiences I've had with an eye doctor's office…read more I called about 30 minutes before closing on a Friday because I had broken my glasses and urgently needed contacts. Steve answered the phone, was friendly, helpful, and never made me feel rushed even though it was the end of the day. What impressed me most was that my regular eye doctor actually referred me here because they didn't have what I needed in stock. From the moment I called, everyone I spoke with was professional, knowledgeable, and genuinely pleasant to deal with. I haven't seen the optometrist yet, but based on the customer service alone, I plan to make them my eye doctor going forward. If you're looking for an eye doctor in the Walden/Montgomery area, I'd highly recommend giving them a call.

i've been able to find decent glasses here in the past, but the service is very weird. while making…read moresmall talk with one of the women who worked there, the topic of me being autistic was brought up, to which she said "well everyone's a little autistic." to anyone who is not autistic, do not say that. it's not true and all it does is downplay the autistic experience. after that comment, she went on to talk about how her family members say racist things but that it's "not a big deal" because, and i quote, "black people say things like that to each other all the time." gross. overall, the selection is okay, but i would recommend avoiding small talk unless you yourself are also a mean person. it was only that one woman, but she's there every time i've gone, so i don't know how to avoid her. this isn't the only weird and unprofessional experience i've had with her, but my other experiences are very "no but you have to trust me, it was the way she said it" and i don't feel that it would be big enough to add to this review.

Very thorough eye exam and care! Dr Khawley was ver pleasant and knowledgeable…read more.. Office is ver well kept and staff very efficient.