The hearing aid process here went so smoothly! Michelle helped my husband pick out the right aids…read morefor him and get him fitted and comfortable with them. Very responsive crew and a willingness to make sure the customer is happy. We appreciate the great service!

Michelle is great. Going to see her is one of my grandparents favorite stops when they are in town!read more

The appointment was on time, the office and work areas were clean, and the coffee and cookies were…read morefresh. I got a hearing aid tune-up with a hearing test and some free batteries. I'm so happy that I found this business; it's professional and has a personal approach. Bill Higgins

If your hearing aids are under warranty, this is a good place to go. As soon as the warranty…read moreperiod is over, any repair work performed by this office is at least double the cost if done somewhere else. To work on my hearing aid as an established customer, they required I pay $54 up front. The work they performed was to clean and replace the wire from the body of the hearing aid to the end that goes into the ear. They charged me $185 for that work. So it cost me $239. They don't apply the upfront fee to the total bill. I could have had this done at AudioNova for under $100. I would not recommend North Houston Hearing Solutions to anyone. You would be better off at AudioNova or Costco.

I took my 92 year old mom here today. I can't sing their praises enough. They were wonderful and…read morevery caring! They were so much more knowledgeable than her other audiologist's office. I highly recommend this location!

I went in for a complimentary appointment. Due to my work schedule, they accommodated my need to…read moreget me in and out quickly. Brandon Mitchell was very informative about my concerns. I've not had my hearing tested for a long time. I'd definitely recommend giving this place a try.

Great service, friendly staff, clean space, and relaxing care. Thanks! Very nice!!! Super coolread more

Absolutely amazing team! Heather is very knowledgeable about women's health I'm down 14LB thank you…read moreladies!

When you have to switch doctors at Texas ENT they treat you like you've committed treason. If the…read morefirst doctor would have actually acted like he cared I wouldn't have had to switch. Office staff checking out acts like it's an inconvenience to check you out. Techs are ok. Bring a book to read or download Ebooks because you're going to have a wait. I had to find a new ENT who would take the time to listen. It's like cattle being rushed through a cattle shoot and they don't take the time to address the reason you are there for.

Vertigo was becoming a challenge for me so went to this ENT recommended by a friend. They took my…read moreinsurance and Dr Shah was excellent. I really liked his explanations and attitude. Testing showed I do have hearing loss, which I thought was part of my problem. More tests scheduled.

The care here is kind and explanatory. Elizabeth was so careful in her ultrasound that I actually…read morefell asleep a few times, and usually my anxiety is high during stuff like this. The office experience in general is also super helpful-especially with the insurance portion. I haven't started treatment yet but it's already such a great experience and the doctor is so helpful too.

Start online, then started to text online to a gentleman. Told him you can call me after 2:30pm,…read more nope strike (1). No message left. E-mail started, also more phone calls before 2. I then called directly, she said I had to go the closet one to home. Preferred by work. 2-3 week wait, ok. Did most of pre-check stuff, to make things quicker. Take off early, drive over a 1.5hours, get there 25min. Early.(they ask for 15). Check in, more paperwork. Strike 2 starts when woman goes to counter, we've been waiting for 1.5hrs No rooms available, they were overbooked. The staff then started talking to each other, why do we always keep overbooking. WOW! Strike/foul ball. Mother/ daughter get called in. Next mother/ daughter get called in. As they going through door. I hear a staff member say "Oh, no she can't be in here". Weird, when I see 2 couples just come out. Didn't understand. Set alarm for 1hr STRIKE 3, Again with the staff talking 3, then four. Laughing and giggling about overbooking. I'm sorry, thought it was rude. Alarm Goes Off!! I'm Out Of Here!!! A free consultation for Metro Vein Center. Not for Me. We hire you for a service. Well, you just got fired.

Joey at this location did such a great job on my lip injection! He made them look exactly how I…read morewanted with the exact shape and took his time all while being very kind and personable. I would highly recommend this place as it's my 3rd time here and I always have a nice experience with the staff. Joey was absolutely amazing!

Confirmed my appointment online showed up for my appointment. It says that they're open till six…read moreshowed up at 4:30. No one is there. I called the number that's in my confirmation and on their door and was told well. This wasn't an in person appointment and I said well, you didn't call me either and then she said well you don't have an appointment very unhelpful definitely going somewhere else.

I usually don't give one star reviews, but if I have to walk out in an establishment, I feel it…read moredeserves one. Front staff left me with such a poor experience I left. I truly cannot comment on the actual pratice just the front staff. I arrived early for my scheduled appointment and was asked for a copy of my insurance card which I had left my desk. The younger first lady on the left with colorful keyboard was the person who I encountered. (I say this after working in medical offices for 8 years but having an at least pleasant or neutral demeanor was always a requirement in any place I worked as the first impression and representation of the Doctors.) I let the lady know that I had left the card at home. I did have a secondary insurance card. She was very adamant that I needed the physical card for the first one or emailed digital. Problem solving- I asked her if I could give her the information verbally, and she had said no, she already had it from my referral, but she needed the physical card. (As somebody who has billed insurance also 8 years I don't understand this) I asked would it be possible for me when I ran home to send a picture of it and again response of no. The choice was bill my 2nd insurance (immediately would decline since its not primary and would need to refile.) Or come back. I then was able to pull up the website and show all of my information directly coming from the insurance website. She then said she still needed the digital card. I showed her where I pressed the digital card button and though it doesn't look like a physical card it has all the info on it. The same info that matches what my PCP already sent... The second older, more polished lady on my right sat down while we were discussing. The younger girl kind of seemed like she was asking her advice / complaining that I hadn't brought my things. She said well can I sent it when I get home? I said yes, I had offered that. The younger girl said a firm NO indicating I was lying to the colleague and I have never given that open in the 3 options and ideas I had given. I told the newer colleague she was kind (and she was, no issues) but I wasn't going stay after being accussed of lying. I left.

I have been seeing Dr. Jaecel Shah at Texas ENT Specialists for more than 5 years now. He has…read moreperformed several surgical procedures on me over that time, in addition to regular nasal, ear and throat issues. In all that time, I have never had a bad experience with him, his PA, his nursing staff or front office personnel (some of which have changed over the years.). If you want an ENT that takes the time to listen to the patients concerns and explains things in terms the patient can easily understand, Dr. Shah is the best. My opinion is not based on a single visit but on too many to count over the years. I highly recommend him.