Michelle is great. Going to see her is one of my grandparents favorite stops when they are in town!read more

My husband had been searching for an audiologist for a while where he did not feel like he was…read morebeing taken advantage of financially. We thought we had finally found a legitimate place with Clark Hearing. So much so, that driving 45 minutes to a hour was worth it. Unfortunately, it ended up being a rip off. Makes me wonder if this is their business model, suck you in with a great deal then ultimately screw you?! There has even been a 60 minutes exposing the greed of many audiologist and hearing aide companies. Yesterday my husband drove a hour to get his hearing aid fixed. Even though it was under the year warranty and no surprise, they provide zero paperwork, they still charged him $1000 to have it fixed! Michelle was HORRIBLE with absolutely ZERO customer service. He had his other hearing aid fixed about a month before, and that was $450. He called beforehand letting them know he was coming and what for. They could have at least saved him a trip and told him it was going to be $1000. Do not go here. If anybody knows of an actual real reputable audiologist who doesn't partake in abuse of people with disabilities, please let us know. Tis the season?

I have been coming here for about 8 years and it's the best service of any one I do business with…read more I can't say enough about the service here and my Phonak hearing aids are great. I've had those for about four years and they're wonderful. I would highly recommend to anyone to use this business for your hearing aids.

Denise and Kelly are not only great PR people their work is superb. Never have I called for an…read moreappointment that it hasn't been prompt. Excellent service. Can you hear me now!! if not Call New Sound Hearing The Woodlands Regards Morgan New

I had a hearing test at another facility with another company and it was not a pleasant experience…read morenot was it feasible to get assistance with them. It almost turned me away from getting the help that I need and rely upon a still non-existent VA appointment. I took a chance on a card I received in the mail from New Sound in the Woodlands. I am so glad I did. Kelly was a true understanding professional who did a complete hearing assessment, gave me detailed information and personal attention. After finding out that I could finance them for a whole year at 0% and that my insurance would cover $2000 of the total cost. It was a done deal. Kelly did a custom fit and custom adjustment that fit my hearing loss perfectly. I have had my hearing aids for a week now and it has been such a revelation of the depth of my hearing loss that I am ecstatic about the things I can hear now. I hear birds singing when I walk to my mailbox, I can hear my turn signal ticking in the car, I hear the faint beeping countdown on my alarm when I walk in the house not to mention not disturbing my neighbors when I watch TV because I can hear it at normal volumes. My wife does not have to yell at me to get me to understand what she is saying. I no longer have to stand idly by while people in my group hold conversations because I can now hear what they are saying. I can go to the movies and theater and enjoy the performances without saying, "What did they say?" to my wife. I can fully recommend New Sound Hearing in the Woodlands for complete, professional, and courteous care when it comes to helping with a hearing loss. Thanks Kelly and Denise for giving me back the joy of heaing.

Vertigo was becoming a challenge for me so went to this ENT recommended by a friend. They took my…read moreinsurance and Dr Shah was excellent. I really liked his explanations and attitude. Testing showed I do have hearing loss, which I thought was part of my problem. More tests scheduled.

When you have to switch doctors at Texas ENT they treat you like you've committed treason. If the…read morefirst doctor would have actually acted like he cared I wouldn't have had to switch. Office staff checking out acts like it's an inconvenience to check you out. Techs are ok. Bring a book to read or download Ebooks because you're going to have a wait. I had to find a new ENT who would take the time to listen. It's like cattle being rushed through a cattle shoot and they don't take the time to address the reason you are there for.

Dr. Chimenti was both thorough and attentive to my mother's need for hearing care. The office…read morestaff was both friendly and professional. We highly recommend this provider.

I was told Doctor would be late after I arrived. When he finally arrived, he came in like Cosmo…read moreKramer, spent a total of 4 minutes in the room, diagnosed reflux, and left. Nurse was about 12 and was definitely someone's relative and not an actual nurse. Making an appointment seems to be an 18th century process as it took about 15 just to find an appointment. 0/10

I took my 92 year old mom here today. I can't sing their praises enough. They were wonderful and…read morevery caring! They were so much more knowledgeable than her other audiologist's office. I highly recommend this location!

I went in for a complimentary appointment. Due to my work schedule, they accommodated my need to…read moreget me in and out quickly. Brandon Mitchell was very informative about my concerns. I've not had my hearing tested for a long time. I'd definitely recommend giving this place a try.

I usually don't give one star reviews, but if I have to walk out in an establishment, I feel it…read moredeserves one. Front staff left me with such a poor experience I left. I truly cannot comment on the actual pratice just the front staff. I arrived early for my scheduled appointment and was asked for a copy of my insurance card which I had left my desk. The younger first lady on the left with colorful keyboard was the person who I encountered. (I say this after working in medical offices for 8 years but having an at least pleasant or neutral demeanor was always a requirement in any place I worked as the first impression and representation of the Doctors.) I let the lady know that I had left the card at home. I did have a secondary insurance card. She was very adamant that I needed the physical card for the first one or emailed digital. Problem solving- I asked her if I could give her the information verbally, and she had said no, she already had it from my referral, but she needed the physical card. (As somebody who has billed insurance also 8 years I don't understand this) I asked would it be possible for me when I ran home to send a picture of it and again response of no. The choice was bill my 2nd insurance (immediately would decline since its not primary and would need to refile.) Or come back. I then was able to pull up the website and show all of my information directly coming from the insurance website. She then said she still needed the digital card. I showed her where I pressed the digital card button and though it doesn't look like a physical card it has all the info on it. The same info that matches what my PCP already sent... The second older, more polished lady on my right sat down while we were discussing. The younger girl kind of seemed like she was asking her advice / complaining that I hadn't brought my things. She said well can I sent it when I get home? I said yes, I had offered that. The younger girl said a firm NO indicating I was lying to the colleague and I have never given that open in the 3 options and ideas I had given. I told the newer colleague she was kind (and she was, no issues) but I wasn't going stay after being accussed of lying. I left.

I have been seeing Dr. Jaecel Shah at Texas ENT Specialists for more than 5 years now. He has…read moreperformed several surgical procedures on me over that time, in addition to regular nasal, ear and throat issues. In all that time, I have never had a bad experience with him, his PA, his nursing staff or front office personnel (some of which have changed over the years.). If you want an ENT that takes the time to listen to the patients concerns and explains things in terms the patient can easily understand, Dr. Shah is the best. My opinion is not based on a single visit but on too many to count over the years. I highly recommend him.

I saw Dr. Raney, about a year ago for my nose. He is wonderful, listens and is very concerned about…read moreyour problem. Waiting time was not long at all, his staff is great and polite. He explains what he is going to do and has excellent bedside manner! I wouldn't go to anyone else, I fully trust his judgement and concerns Linda Ciucci-Kubista The Woodlands,

Rance saw my elderly father for an inflamed lymph node in his neck. After 1 minute, he referred…read morehim to have an MRI. We told the doctor that my father has a pacemaker and he said that it wasn't an issue and left. One minute. That was all the time he spent with his patient. We then left to go have the MRI done and, surprisingly, they informed us that he could NOT have an MRI done because of his pacemaker. They suggested a CT scan and reached out to Rance for his approval. My elderly parents sat waiting for his response for over an hour. Rance never responded. Let me repeat - he never responded. This occurred on a Friday afternoon. Does Rance leave early on Fridays? We don't know because he never bothered to reach out to his patient or to the facility that he referred us to. Patients beware. This guy will not work for you - especially on Fridays. Terrible experience.