I usually don't give one star reviews, but if I have to walk out in an establishment, I feel it…read moredeserves one. Front staff left me with such a poor experience I left. I truly cannot comment on the actual pratice just the front staff. I arrived early for my scheduled appointment and was asked for a copy of my insurance card which I had left my desk. The younger first lady on the left with colorful keyboard was the person who I encountered. (I say this after working in medical offices for 8 years but having an at least pleasant or neutral demeanor was always a requirement in any place I worked as the first impression and representation of the Doctors.) I let the lady know that I had left the card at home. I did have a secondary insurance card. She was very adamant that I needed the physical card for the first one or emailed digital. Problem solving- I asked her if I could give her the information verbally, and she had said no, she already had it from my referral, but she needed the physical card. (As somebody who has billed insurance also 8 years I don't understand this) I asked would it be possible for me when I ran home to send a picture of it and again response of no. The choice was bill my 2nd insurance (immediately would decline since its not primary and would need to refile.) Or come back. I then was able to pull up the website and show all of my information directly coming from the insurance website. She then said she still needed the digital card. I showed her where I pressed the digital card button and though it doesn't look like a physical card it has all the info on it. The same info that matches what my PCP already sent... The second older, more polished lady on my right sat down while we were discussing. The younger girl kind of seemed like she was asking her advice / complaining that I hadn't brought my things. She said well can I sent it when I get home? I said yes, I had offered that. The younger girl said a firm NO indicating I was lying to the colleague and I have never given that open in the 3 options and ideas I had given. I told the newer colleague she was kind (and she was, no issues) but I wasn't going stay after being accussed of lying. I left.

I have been seeing Dr. Jaecel Shah at Texas ENT Specialists for more than 5 years now. He has…read moreperformed several surgical procedures on me over that time, in addition to regular nasal, ear and throat issues. In all that time, I have never had a bad experience with him, his PA, his nursing staff or front office personnel (some of which have changed over the years.). If you want an ENT that takes the time to listen to the patients concerns and explains things in terms the patient can easily understand, Dr. Shah is the best. My opinion is not based on a single visit but on too many to count over the years. I highly recommend him.

Dr. Chimenti was both thorough and attentive to my mother's need for hearing care. The office…read morestaff was both friendly and professional. We highly recommend this provider.

I was told Doctor would be late after I arrived. When he finally arrived, he came in like Cosmo…read moreKramer, spent a total of 4 minutes in the room, diagnosed reflux, and left. Nurse was about 12 and was definitely someone's relative and not an actual nurse. Making an appointment seems to be an 18th century process as it took about 15 just to find an appointment. 0/10

Rance saw my elderly father for an inflamed lymph node in his neck. After 1 minute, he referred…read morehim to have an MRI. We told the doctor that my father has a pacemaker and he said that it wasn't an issue and left. One minute. That was all the time he spent with his patient. We then left to go have the MRI done and, surprisingly, they informed us that he could NOT have an MRI done because of his pacemaker. They suggested a CT scan and reached out to Rance for his approval. My elderly parents sat waiting for his response for over an hour. Rance never responded. Let me repeat - he never responded. This occurred on a Friday afternoon. Does Rance leave early on Fridays? We don't know because he never bothered to reach out to his patient or to the facility that he referred us to. Patients beware. This guy will not work for you - especially on Fridays. Terrible experience.

Dr.Raney came recommended by my mother. I visited there after having an episode that seemed like…read moreasthma, though I am no asthmatic. He was relaxed, professional, was respectful and not condescending, and had good assistants. The exam was thorough, the scope was informative, and I left with prescriptions to get me feeling better. I will tell everyone I know to visit when they need an ENT.

The hearing aid process here went so smoothly! Michelle helped my husband pick out the right aids…read morefor him and get him fitted and comfortable with them. Very responsive crew and a willingness to make sure the customer is happy. We appreciate the great service!

Michelle is great. Going to see her is one of my grandparents favorite stops when they are in town!read more

If it was possible to give Hope for Healing 10 stars, then I would. Not sure what Stacey P. is on…read moreabout, and in checking the only other business she reviewed, she also wasn't happy with extra charges for add on's, so it's probably just a thing for her. I have vetted a couple of other functional doctors in the surrounding area, and by far HFH, is the absolute best! ALL the staff that I have dealt with have been exceptionally FRIENDLY, ACCOMODATING, and VERY PROFESSIONAL! This is a stellar business. The office is modern, clean, relaxing. TV for the kids to watch, bar fridge with cold drinks, and a supplement store which is awesome if any are recommended, so that you don't have to drive all over Houston looking for them. PLUS, you ALWAYS want high quality supplements and not Walmart brands, etc which are garbage. Functional medicine is NOT Allopathic. No they do not use insurance, which is a good thing because it actually means that their real doctors, "getting to the root", and actually care about you as an individual. Insurance is just another form of "big brother" controlling, and as we all know, Big Pharma does not want you to "get to the root" of your concerns, because if you ever did, you'd be healthy, and they can't have that! Dr B spent over an hour with me, first time, and she is amazing. When's the last time that your allopathic doctor spent an hour with you, and was concerned enough to want to know why things were going on with your body? She's incredibly friendly, knowledgable, and listens! Yes, functional medicine can cost more, depending on why your there, but I am a firm believer that you either pay for it now, or you will pay for it later...with your life. Just had my first IV as well from here, and it was also a VERY positive experience! This office has it all, and you will not be disappointed!

Absolutely unacceptable customer service and a complete failure of professionalism by management…read more I spoke with multiple employees who told me the product was not in stock. The manager then personally called me back, told me it was in stock, and instructed me to come into the store. I made the trip specifically based on her word, only to arrive and find that the product was not there. The manager knowingly wasted my time, blatantly misrepresented the situation, and handled the matter with an unacceptable level of rudeness and disregard. A simple, truthful answer would have been sufficient. With multiple competitors in the area, there is absolutely no reason to tolerate this level of customer service. I will be taking my business elsewhere.

Corie was very pleasant she greeted with a wonderful smile I love the atmosphere . Cassie was…read moreawesome and she helped in every way. She answered all my questions and found the best offer for me. My experience there was great . I would recommend them to any and everyone.

Great friendly service, very knowledgeable on technology to improve my hearing would recommend to…read moreeveryone

I took my 92 year old mom here today. I can't sing their praises enough. They were wonderful and…read morevery caring! They were so much more knowledgeable than her other audiologist's office. I highly recommend this location!

I went in for a complimentary appointment. Due to my work schedule, they accommodated my need to…read moreget me in and out quickly. Brandon Mitchell was very informative about my concerns. I've not had my hearing tested for a long time. I'd definitely recommend giving this place a try.

BIGGEST MISTAKE OF MY LIFE. DO NOT GO HERE…read more I had gyno since I was 10 & wanted it removed for so long. I went here to get the surgery and she pushed me into her recommendation of liposuction around the nipple that she said would remove everything. She examined the gland under my nipples and still pushed her surgery recommendation. I followed through and it did absolutely nothing for me. I paid over $3000 to this place to fix something that has always bothered me and she basically made it worse and more noticeable. The staff also upsold me on sleeping pills that were absolute garbage. The most unethical medical staff I have every encountered. They only care about what fills their pockets and not the client themselves. Go anywhere else but here. The worst med spa ever.

AVOID THIS PLACE AT ALL COST. They encourage so called "consultations", demand immediate payment…read more I forked out about $5K for botox/fillers(non reimbursable, for any reason). My first session was a disaster and it's not clear to me whether they knew what they were doing. They were in such a hurry that they didn't wait for the numbing compound to work before injecting me with their botox and filler and I was literally screaming in pain. Procedure was stopped and I would never let these people touch me again. After making the mistake of signing 2 other "consulting agreements" for body contouring, I told them that I was on blood thinners and couldn't continue with the program under doctors orders. They forged my signature on charge slips for over $10K worth of treatments. Very unethical outfit and judging from the reviews on this site, I am not alone in holding this viewpoint.