We could not have asked for a better experience! From the first contact, to the scheduling and to…read morethe pumping, everything went so very well. Haley was quick to respond to all questions and we were able to schedule service within a day, even though we were not in a hurry. Pricing was excellent and the guys who arrived to do the work, Mike and Brian, were professional and friendly. They had to do some extra digging since our tank hadn't been pumped in who knows when, but they never complained nor was it an issue. Would definitely and highly recommend Dr. Poo!!!

Our septic tank was full, so we made a few calls to have the tank pumped out. ZHL septic services…read morewere by far the best choice. They are kind and informative. They explained the process and cost over the phone. When the guys arrived, it was no different. I'm a curious person, so I had a lot of questions, and they answered them all! They thoroughly checked the tank for damages too. The service was relatively quick. I also loved that they text to let you know when they are on the way and what time they are going to arrive. We will definitely be returning customers. I highly recommend them! A huge thanks from Green Cove Springs, FL

From start to finish they were excellent. Very friendly and thorough. Addressed the situation in a…read moretimely manner. I would highly recommend and use them again. Ron and Cindy Baker

Thanks for the prompt and highly professional service. I…read morewill recommend you to anyone needing septic service in the future. Thanks again.

Finding a plumbing company you can actually trust isn't always easy, but River City Plumbing has…read moredefinitely earned our confidence. We've used them twice now, and both experiences have been excellent. The first time we called was for an issue with our well pump. From the very beginning, communication was great quick responses by phone and text, clear explanations, and upfront pricing. What really stood out was that they didn't try to pressure us into replacing the pump right away. The technician took the time to troubleshoot the issue and got us back up and running so we could make a decision when we were ready. That kind of honesty goes a long way. Not long after that, we had a leak inside the house. A water mitigation company had already looked at it but couldn't figure out where the water was coming from. We called River City Plumbing again, and even though they were busy, they worked us in. The technician found the source of the leak almost immediately. He explained exactly what was happening, walked me through the repair, and gave us a clear estimate before doing any work. No surprises, no unnecessary upselling just professional service. I also really appreciated the little things. He wore shoe covers inside our home (which matters a lot since we're a no shoes household), respected our space, and left everything clean when he finished. River City Plumbing is the kind of company you hope to find: honest, knowledgeable, dependable, and respectful. They've definitely earned our trust, and they'll be the first call we make for any plumbing needs going forward.

I can't recommend River City Plumbing enough! From start to finish, they were responsive (both by…read morephone and text), reliable, thorough, professional, and most importantly honest. We first hired them to troubleshoot our well pump. Their pricing was upfront, allowing us to decide if and when we wanted to move forward with repairs. In the meantime, the technician was able to get the pump working again, buying us time to make the best decision for our family instead of pressuring us into an expensive repair. A short time later, we discovered an interior leak in our home. A water migration company said we needed a plumber, we then called River City Plumbing since they did such a great job with our well pump. Even though they had a full schedule, they made the effort to fit us in. They arrived when they said they would, and that level of dependability was reassuring. Our technician took the time to explain everything throughout the process and made sure we were informed. He identified the source of the leak, explained the repair, and resolved the issue. There was never any pressure to approve unnecessary work or upselling, just honest, quality service. Best of all, there were no surprise charges because everything was explained. I only wish we had called River City Plumbing first instead of a water mitigation company. River City Plumbing found the leak that the mitigation company couldn't. That alone speaks volumes about their expertise. The technician was also respectful of our home. He cleaned up the work area before leaving and even wore booties, which I loved because we're a "no shoes indoors" household. It's those little details that show they care about their customers and treat your home with respect. It's refreshing to find a company that puts its customers first. River City Plumbing has earned our business for any future plumbing needs, and I'll gladly recommend them to friends, family, and neighbors. If you're looking for a trustworthy plumber who shows up on time, communicates clearly, and gets the job done right, River City Plumbing is the company to call!

If i could give this business a negative score I would. They installed all of the systems in the…read moreSouthern Pines development in Hilliard and it appears that the majority will have to be replaced. The homes are less then 2 years old. The company is unresponsive when you call and from the other companies that I have contacted about my system all have said that the work was beyond poor. IMO- Run as far and as fast as you can from this company !

Unfortunately, this was the company we were stuck dealing with due to them being the vendor used by…read moreour home builder. In a little over 1 year, our septic alarm started going off, we called them out and while the tech herself was very friendly and seemed very knowledgeable, actually trying to get in contact with someone to get them out here is nearly impossible. Had to reschedule them 3 times, and take much time off of work just to get them out here for appointments they had scheduled but no showed for. Stay away from this company if you want to avoid headaches. They never show up or stick to their word.

Very professional and thorough. My well wasn't supplying my sprinkler system with sufficient…read morepressure. Worked through several possible causes to find the issue.

Tasha reached out to me and took the time to go through everything that happened with this…read moresituation. She listened, really listened to my experience and then offered to refund our money in its entirety for the test performed. While the refund was nice, what was even better is that you can tell she cares deeply about her business, her reputation, and her community. I believe that she is an example of how to handle adverse incidents with aplomb and grace, and I'm grateful that she contacted me. I debated just taking the old review down, but I thought it better if you all could experience a tiny bit of what I experienced - a world-class business owner. In today's day, that is an amazingly wonderful trait and shows how much consideration they have for their customers. Thank you, Tasha!

Great group of guys who take their job seriously and have great knowledge. Definitely worth the…read moreprice

They took care of business with the quickness. It was great…read moreto deal with local folks that speak my language.

Extremely helpful. Excellent customer service and very trustworthy. I have used other companies in…read morethe past and they are far superior to any other company I have used.

Great service! I…read morecalled them yesterday to get a pump out. They set a appointment for today shoed up when they said they would went right at it and did an incredible job. The guys were courteous professional and very nice! I would recommend Jax Plumbing & Septic to anyone who wants their job done right, professionally handled and at a great price. Thank you guy we appreciate you.

5 star's don't come easy by me unless I get some great quality service. I thought my septic was on…read morethe brink but Trevor convinced me otherwise. He schooled me on a lot of stuff...made me feel good about my septic. This guy is top notch.

I just had a clogged toilet. The guy came out, released a valve and drained a bunch of sewage under…read moremy house then said, OH I shouldn't have done that first now I can't crawl under and find the problem. He was going to leave the sewage dripping under my house without telling me, it was lucky I was watching. A few days later I ran the garbage disposal and a toilet in a different bathroom overflowed with sewage all over the floor and the bathtub and kitchen sink all filled and clogged with dirty sewage water. I called and asked the owner to send someone out and fix it, at least get it back to where it was before they came out. He said it was a coincidence and didn't have anything to do with what they did. I said it's not a coincidence,I've lived here 16 years and this never happened and suddenly it happens 2 days after you come out? No chance. I ask for the lead tech and he refuses saying the guy who came out will be familiar with the situation. So the same guy comes out and does the same damn thing- drains it not fixing anything, because apparently this time it will magically work. He tells me as he's leaving I can wait a few days and adjust the pipes under once all the sewage under my house drains again because he looked at them and that should work.You know, the thing I actually hired a plumber for. He also tells me they did cause it pushing the clog farther in without fixing it. Few days later, surprise surprise, my bathtub and kitchen sink are filled with feces etc. I call up and complain and ask him to come out and fix it. He sends somebody who does the same fricking thing and tries to charge me $200! I call him up and he says it's a coincidence, despite his own employe saying it was, and that he doesn't do sewage lines and I remind him I just had a clogged toilet that his business made ten times worse. His response? Okay, I won't charge you! But dont call again. And guess what happened a few days later? Yup sewage overflowing and in the tub and kitchen sink. Run far far away from this business. This is not an honorable man and this is not a reputable business.