Such a great experience! Everyone was friendly and the doctor was very knowledgeable and kind. He…read morewrote treatment directions down for me so I wouldn't forget, and explained everything as we went. Very helpful!

This is a scam just like most medical! I paid $500 for glasses that I can't use! They know and…read morewill do NOTHING about it! They are not here to improve your vision...just collecting money! Scammers!

I had been diagnosed before Covid with a cataract starting in my right eye. I researched and found…read morea doctor in Roseburg but he was no longer here but he recommended Dr. Andrea Gray. I met with Dr. Gray and confirmed there was only a problem in my right eye. She gave me a chance to try glasses for the left eye only and keep the cataract as it was good close up and the other would be for distance. I had trouble adjusting to two different visions so we set up an appointment for surgery at the Vision Surgery and Laser Center. Someone called me to do a pre check-in. It was quick and easy. They sent texts to confirm my appointment and sent instructions for the day of the surgery. I arrived the day of the surgery with all my necessary items was greeted and check in was fast. I felt comfortable in the office. I was called back and was given a big comfy recliner with a warm blanket to rest before surgery. The nurse was nice and explained everything that would happen and how I may feel during surgery. They put a line in your arm so they can give you a 'twilight' anesthesia. The nurse had worked in the Operating Room fir 32 years so I knew she was capable of whatever was needed. Dr. Gray came in to be sure I was ok and ready. They took me to surgery and the next I know I was in recovery. I didn't remember anything about the surgery. The center is run extremely well with top notch support and medical staff. They cover everything to make you feel at ease with the surgery. The place is clean and, yet, warm and comfortable. A 5/5 is not enough for what they do from check-in through check-out!!

4.5/5 stars I had my eyes checked because the last time my…read moreOpthamologist said I was developing cataracts. Andrea Gray was recommended to me by another doctor which made me feel better despite the low review. I had been concerned since one eye had changed where I could see close better than distance. I made an appointment with no problem, received reminders and was given information to for the appointment via text which was so easy. The person at the front desk welcomed me and gave me paperwork to fill out upon arrival. I had little waiting time before I was called in. A technician took information and Dr. Andrea Gray came in to do the testing. Testing was thorough. I shared my concerns with Dr. Gray and she explained everything well. I do have a cataract on mush right eye. Life on the water took a toll as that was the eye that faced the ocean when at the wheel. She said it was normal for one eye to have a shift in prescription from a cataract. Instead of surgery right away, she gave me a prescription that allowed me to use my left eye for distance and right for seeing close. If that prescription didn't work for me, we can always have the surgery in the future. This is wonderful as some would push surgery. She was very knowledgeable, explained everything thoroughly and I felt comfortable with her. I do recommend Dr. Andrea Gray and will be very happy going back to her.

Complete shysters. I went here for a vision check and specified beforehand that I did NOT want any…read moremedical checks. During my visit Dr Billingsley he says I have the beginnings of Cataracts and then said "forget that he ever said that". Then when checking out they say I owe a co-pay. HUH??? Because he said I SUPPOSEDLY have the beginnings of cataracts they are going to charge both my vision insurance AND MY MEDICAL INSURANCE (and charge me a co-pay). This is complete and total INSURANCE FRAUD!!! I hope it's worth it to them to lose a patient, because I WON'T be back.

As I stated before if you read my first Yelp review here's an update…read more I reported this doctor to VSP so they called the office and here again they LIED to the VSP customer service stating they had sent frames with new prescription back twice because the prescription was off, which is a lie, they just kept them in office then said they were back in, later said the lab couldn't find that the correction was off, but according to Dr Gauer's Daughter the prescription was in fact needed to be changed! They also said I had a balance due which is new to me they were paid almost $700 upfront leaving a Zero Balance... On another pair where they put in new prescription to my frames were also done incorrectly! These glasses, I had to send to my Sacramento Dr to redo which I had to pay out of pocket!

We have been going to Umpqua Valley Eye Associates for many years. They have always given us the…read morebest of care. They have always been kind, honest and efficient. We would not think of going anywhere else.

My wife has been a patient at Umpqua Valley Eye Associates for over 15 years, I have been going…read morethere for 5 years. I had an eye lens replacement by a doctor that is no longer there, Hmmmm. On 15 May 2022, Dr. Seely wrote me a letter stating, "...and am formally discharging you from my practice". He then continues, "(you have) a very serious and potentially blinding condition and in my opinion need to be under the care of ophthalmologist." I was FIRED from his practice, I think, because I CANNOT wear a mask. He did not indicate that in his letter to me, so I am assuming this is the reason. I am 79 years old, with breathing issues & heart issues & I cannot wear a mask. I politely offered to wear a shield, but that was not to his liking. They demand that every patient wears a mask. Here is their photo of their staff - hypocrites ! I would not trust someone of this weak stature with my eyes. Thank you Dr. Seely for sparing me any agony that I might have endured. As you demanded, I will seek a competent, compassionate ophthalmologist. Jim L, Glide, Oregon.

I've been thinking about this for years and then I got a letter from my Ex Husband that proves what…read moreI suspected. It's a crazy story. I went to see Dr David Patterson right after I had surgery to remove a tumor. It was really weird, he repeatedly said things a certain way - trying to trigger me- I was really puzzled. The way he said is very unique- which made me pay attention. Dr. David Patterson - as my doctor- I trusted him. Told him personal things about me. He's my Doctor- everything' I told him myself he weaponized it and used against me. I was seeing a psychiatrist. ( They are totally useless; don't bother. She had recommendations about treatment - and Evergreen shut it down . Part of my treatment was getting another Doctor- not David Patterson. They said I would have fill out paperwork and a board would review it. I have top- tier insurance. That is unacceptable. I heard this weird feeling about Dr. David Pay. My Husband wrote me admitting he got in touch with my Doctor- him pretended he was a Doctor saying how I was dangerous and fleeing from the law in California. Not true . Not hard to find out. I was unstable, I was dangerous around children- etc. etc. I had to say something- because it is wrong. Dr David Patterson shared private HIPA information with a person he didn't know over the phone. Then used it against me without verifying it. There were so many problems with this facility- from making appointments to Paying the bills.I don't know what I'm going to do next. I was a fragile patient , recovering from Cancer Sx, and he purposefully made my life so hard. Until I was able to pull myself out of it- at first blaming myself. Doctors I have now are straightening this out for me in my head thoughts. He horribly gas lighted me. Was stupid enough to believe some voice of a person know, using information against me that wasn't even true. I'm not sure what I'm going to do. I have proof now.

Evergreen Family Medicine has primary care physicians and specialists on staff to handle medical…read moreproblems of their patients. They have the doctors, an Urgent Care and an Imaging and a Laboratory for bloodwork and other services right in the same building. I have seen both my primary care as well as an endocrinologist. They have numerous primary doctor and I have changed my primary doctors to find one aligned to my personality. My endocrinologist, Dr. Racine, is one of the best I've had in 35 years-important when you have a rare condition. I also have gone to the Urgent Care, the lab to have blood drawn and have worked with three staff at the front desk, when you check in and in all the associated offices and have had only excellent and caring services by the staff. I definitely recommend Evergreen Family Medicine. It is nice having one facility for the many things you use often. I am happy with the services and the people. I

My family and I have used Rebecca for our annual eye exams the last 3 years. She is very thorough…read moreand has state of the art equipment. Her front office girl, Kacy, does a great job in scheduling appointments and doing the glaucoma screenings. I have used them for my eyeglass prescriptions and my wife for her contact lenses. We will be scheduling our annual visit again this coming Fall/Winter. :-)

Worst exam I have ever had! They made me wear a mask and part of the exam was with my glasses on,…read moremy glasses fogged up repeatedly and I could not read the letters or lines. Ultimately I left with the same script I came in with! I know my eyes are not the same because I still can't see well with my old glasses! They couldn't find Federal Blue Cross Vision in their computer despite having a major Federal employer in the area! As a healthcare professional my self, masks are stupid! They are dirty, nasty -filled with bacteria! MERSA has gone up 80% since mask mandates and many other bacteria skin issues. These nasty things are handled over and over. If they want a mask, they need to supply one with the adhesive across the nose and eyes region so glasses don't fog! They make them to be worn in procedures for those who wear glasses!

World's worst glasses. I've only had them 6 months, never dropped, always use a cleaning towel and…read morethey are so foggy i can't even use them anymore. CHEAP CHEAP CHEAP lenses! I'll bet letting everyone know not to get their glasses from them. I have two pair from Vision works that still look new. Definitely going back since EyeMart doesn't warranty their glasses.

From the owner: As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens…read morelab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

TWICE I've gotten the wrong prescription for glasses at Costco. This time I was told I'd also be…read morecharged extra for a full exam since it's been 7 months since my last exam. I can get my prescription checked where I got my glasses, so I'll be going there instead. The staff were nice at Costco, but I was very unhappy with the doctor's refusal to check my rx. I will not be going back!

I recently saw Kimberlynn Dittemore, OD at Costco vision center. I found that her personality was…read morecold or impersonal. While in the exam room she had a mask on while she spoke to me and I had a bit of a challenge understanding what she said so she spoke louder. It would have been considerate to me if she lowered it so I could understand her better. Also, when the eye exam was done, she moved her rolling chair far from me and finished explaining the possible options for my eye needs. She had a mask on, if she really believed that they make a difference, she wouldn't have needed to get so far as if to prevent her from possibly contracting a disease from me. When she had suggested I see a specialist out of town, she seemed to not like that I'd call around to get information about other possible eye doctors. Finally, the office used a machine that checks the retina in the eye and it really was exceptionally bright for me. I've never been exposed to such intense brightness and it was extremely uncomfortable. Not planning on going back.