You would have to be mad to say you love a dentist, but the quality and care I received from this…read moreclinic's staff is above and beyond any experience I have ever had at any dentist ever.

Previous main dentist, Dr. Platt, was great. The new dentist seems a little too eager to have teeth…read morepulled, which makes me suspicious that he's doing that to rack up payment for the subsequent implants (hence the newly added "and implants" to their business name). Also, my father has cancer and needed a dental clearance for a bone strengthening infusion- despite going in person twice (once for the checkup, then again to follow up on needing the letter) to tell the dentist office and provide fax/contact info, the next time we went to his medical doctor, they still had not received the dental clearance letter.

The staff here are really nice people. Everyone is usually up beat and very friendly. I've been…read morebeen here for a cleaning and the dreaded wisdom teeth extractions. My experience has been nothing short of amazing. I would definitely recommend to everyone that I know. Great job

Such a thorough practice with kind staff and exceptional dentists. They really look at the whole…read moremouth and issues and provide a comprehensive view and conservative recommendations. Great communication after my children's appointments.

I scheduled an appointment for a cleaning on wednesday July 16, 2025. They got me in the next day…read moreon the 17th at 1pm i ran a little late which I apologize for. I arrived at 1:18pm & they didn't reschedule me, thank GOD! I believe someone had canceled. The lobby was nicely furnished & clean, they have a small refrigerator filled with water. Liz was GREAT she did a wonderful job cleaning my teeth I would rate her at a 10/10 she took her time with me, was very nice, polite, professional, helpful, & knowledgeable about dentistry!!! My female dentist who came in at the very end to inspect everything was great as well besides the fact she rushed applying the enamel protection on my teeth. The overall service was great & I will return soon thank you!!!

I actually had a really good experience!! The hygienist's were skilled and very nice…read more I had a filling replaced and they did a great job making sure that my bite felt good!

I have my doubts about Dr. Gardner! He hides behind me when he is working on me, does not face me…read morewhen talking with me. I have never seen him without his face mask and the workmanship in my mouth is questionable. I also had one of the worst cleanings I have ever had.

I booked an appointment with Dr. Gardner based on great reviews and I'm glad I did. Found my new…read moredentist. Very personable and kind. Discussed all of my needs and with no rush he even fixed a cosmetic issue that has been bothering me for a while in 10 minutes. He was very thorough and my cleaning feels great!! Everyone in the office was kind. Thank you for caring about your patients.

My experience as a new patient at Crossroads Dentistry came down to a repeated lack of respect for…read moremy time and a miserable experience in the chair on top of it. From the very first phone call, I was clear: I have real time constraints, and I did not want to split X-rays and cleaning into separate visits. I asked to do everything in one appointment. I was told that would push my start date out, and I accepted the wait to avoid multiple trips. When I arrived, I was told they couldn't do the cleaning that day and I'd have to come back -- the exact thing I'd asked to avoid. What made it worse was that I was surrounded by other patients who appeared to be getting their cleanings, so the claim that it couldn't be done didn't add up. The dentist found a few cavities, so on my way out I again asked to combine the cleaning and fillings into one visit. They agreed. Yet at that appointment, I got the cleaning, was sent back to the waiting room for fillings, waited about 20 minutes, and was then told the dentist was too backed up and I'd need to return -- either later that day or another day entirely. That's now a third trip for something I explicitly tried to schedule in one, and it doesn't even account for the deep cleaning or Invisalign still ahead. The X-ray process itself was also rough. The assistant handled the apparatus so aggressively that at points I thought my gums were bleeding from it scraping against them. On top of that, a second assistant had to come in and redo the X-rays because they weren't done correctly the first time. Between the constant rescheduling and the care I received, I won't be returning. Whether it's a scheduling problem or something else, the office here does not respect its patients' time.

Used for crossroads dentistry for less than a year, and will not be returning. Had one appointment…read morescheduled for 11:00 to repair a chipped front tooth (something I would consider rather attentive), they requested the day before to see me an hour earlier. I go in for the appointment, they don't see me until 10:30, just do an X-ray, and cut my appointment short because they had other patients to see (even though that was my initial timeslot). I said I needed it filled that day, they made me wait a whole hour after that appointment (way to value my time) to fill it (and Fleming is rude about the entire process on why I needed it fixed that day) . Another appointment was to get my top left first molar crowned after going to an endodontist for a proper root canal. I go in for the appointment and they started numbing my right side first molar. I told the assistant I was there for a crown to be placed, and they said I needed a root canal on my right side and, more or less, tried to bully me into a procedure I didn't need. The assistant stated I would be charged for the cancelled root canal and they have proof I agreed to it (and they never produced it), Fleming comes in and the assistant raises her voice stating she didn't understand why I didn't want the root canal (because it's an expensive procedure that your informing of that minute). Got my proper molar crowned, told the front to cancel my upcoming cleaning and that I wouldn't be returning. But hey, at least they have art :/

Wonderful experience with Dr. Busch getting our babies tongue tie done. The entire process took…read moremaybe 5 minutes start to finish. The procedure itself took 45 seconds tops. Dr.Busch is extremely professional with overall care. Wonderful bedside manner, very swift and thorough, has immaculate composure as well. I wouldn't go to any other dental office! Thank you Dr Busch Team!

I've been a patient at the North Kansas City Dental Group since childhood, and my experience has…read morealways been positive. While I've primarily seen Dr. Busch, I've had the pleasure of working with several hygienists over the years. Currently, Joyce is my hygienist, and she truly stands out as the best of the best. Joyce ensures that every visit feels like a thorough and rejuvenating cleaning. She provides detailed instructions about the specific areas of my mouth that need focus and sets clear expectations for improvement by my next appointment. There's nothing more satisfying than hearing her mention the progress I've made in brushing and flossing since my last visit. The entire team at North Kansas City Dental Group exemplifies professionalism and care, from the skilled dentists to the welcoming front desk staff. I typically don't write reviews unless I feel strongly about a service, and I genuinely believe that the quality of care here merits recognition. I highly recommend checking out the North Kansas City Dental Group. They not only enhance your smile with their exceptional dental care, but they also offer a range of other services that can improve your overall health. Trust me; this is truly the best dental care provider.

I appreciate the quality of service, teamwork and professionalism…read more I highly recommend them. Maxine

Please don't go here. The front desk staff is always kind but I should have trusted my gut on my…read morevery first visit. I was sitting in an exam room waiting for the dentist and overheard a conversation amongst staff/drs talking poorly about a patient in a very innapropriate and rude manner. It made me pretty uncomfortable but I have really bad dental anxiety and getting there in the first place was a big step so I wanted to follow through. That day I needed a root canal and two crowns so it was a very long appointment. I felt left in the dark throughout the way and Wendy was not super friendly. Not rude but not comforting either. After that I had to make two appointments for cleanings and a cavity. They messed up my appointments and the hygienist almost numbed me on the wrong side, I explained that I had a cavity needing filled and it needed to be the correct side for the numbing. She switched sides and finished. She was also not very attentive or kind, super rough and not gentle while working in my mouth. Today I went back for my third and final appointment. At reception, I reminded them about the cavity and they said it was on the other side, and I said so should that have been done last week? They completely missed it. I was upset and flustered; I have a lot of anxiety around this, and was informed I could get it all done today but that my entire mouth would have to be numbed. It was so traumatizing last week when she gave me the shots that I was shaking after. I decided to suck it up and just get it done and be done with it. The same hygienist from the week prior, Anastasia, came to take me back and asked how I was doing, I was honest and told her not good, and told her why, she decided instead of just apologizing and understanding, that she'd rather argue with me about what happened. I've been so uncomfortable every single time I've been in this office and I finally decided that was enough. I'll find somewhere else. To be honest I'd rather drive an hour to my old dentist in my old town than ever go to this office again. All of this to also say that the way they price things and charge you for things feels pretty scammy, or maybe they're just way overpriced. Another reason I should have trusted my gut on the first day. STAY AWAY, Find someone who will be nice to you while they drill holes in your teeth. Find someone who won't talk shit about you in front of other patients. Find someone who will numb you in the correct location. Please.

I have written a review before and I'll do it again. I've had nothing but the best experience every…read moresingle time I walk in the door. you can tell ALL staff members care. yeah I said that right. they actually care about YOU.. you just can't find that anymore unfortunately. as quickly as doctors have to move I've found every question I have gets answered and every worry I have gets addressed. I just want to thank him and his staff for a great experience and for their hard work! thank you!

I was a patient as a child for many years and graduated around 2016? I had my retainer, but didn't…read morewear it properly, eventually losing it this year. (word to the wise kids: do what he's telling you to do even though it sucks for a bit) By that point my teeth had shifted too much so I called up his office a few weeks ago to see what could be done about my bottom row before my wedding next spring. I was greeted with open arms just like old times, just by myself now. He wasted no time once my consultation was done, and I had spacers put in, with bands, brackets, and wires to be installed in 2 weeks. I have had braces again for a week already. I appreciate Dr. Kavanaugh and his staff so much, and they are definitely worth every penny.