I have been wearing hard contact lenses for 55 years. Suffer from high Myopia and am self insured…read more To that end during a recent visit to Eyeclectic Vision Source, I was denied my contact lens perscription according to their "policy"-pending a fitment at additional cost. This is a clear violation of Fedral Law-The Fairness to Contact Lens Consumers Act (FCLCA) and the Federal Trade Commission's (FTC) Contact Lens Rule are the federal regulations that mandate this. I will be filing formal complaints with ALL governing authorities against the Business and specific personel to include my examing Dr. Dr. Ashka Patel who co conspired together with their contact lens"specialist". Lastly, there were no documented resluts of the exam test results uploaded to my patient portal despite my request via email to Dr. Ashka Patel. Alltogerther they took my money, waisted my time and delivered nothing.

Lenses made in less than 20 minutes - wow!!!…read more Not only were my glasses made quickly, I was advised on the difference between the prescription in my current eyeglasses vs the prescription that I brought in. Something that my previous eye doctor's office did not do. The customer service is top notch and same day (20 minutes in my case) glasses is amazing! Highly recommended.

I had an appointment with Dr. Rothbloom about two years ago. Initially he seemed pleasant, but over…read morethe course of the visit his manner felt condescending and dismissive. I did not feel listened to or respected, and the overall experience was uncomfortable. During the visit, he suggested bifocal contact lenses. I declined. He then told me that the contact lens prescription he arrived at was "the best he could do" because my eyes were "in between." The contacts were uncomfortable, and I struggled to see clearly both near and far. I remained in that prescription for about a year and a half, assuming the issue was my eyes rather than the fit. Recently, I saw my longtime optometrist, who reviewed that prescription and told me it was not an appropriate fit from the start. He restarted the exam from scratch and fitted me with a completely different type of contact lens. The improvement in comfort and vision was immediate. He also explained that bifocal contacts should not have been suggested to me based on my age and what he observed during the exam, as they were unnecessary. This was one of the most frustrating experiences I've had with an optometrist, and I'm relieved to be back with a provider I trust now that I've moved. I'm sharing this so others feel empowered to seek a second opinion if something doesn't feel right.

Recently needed new glasses/prescription and went to Rothbloom in Smyrna, GA…read more The facility and staff are five stars. The optometrist assigned to me was Dr Karen Shah. He was/is outstanding. His customer service skills and what you should expect and the time he took to make sure my prescription matched and what I needed was/is perfect. Highly recommend. 100% 5 Stars...!!!

I usually get my eye exam here and get my glasses at LensCrafters. This time, I took advantage of…read moremy VSP signature insurance. With it, close to 42% discount for my frames, around 52% off for transitions lens and anti-reflective coating. The glasses arrived in less than two weeks after ordering them. I went in a couple of times to get my frames adjusted (it's complimentary). The first time, the frames were too tight. And today, sliding down my nose too often. It was a short wait to get them fixed. No more adjustments needed after today. As usual, very helpful staff. I'll be back in two years!

had a frustrating experience at MyEyeDr…read more. I require wider frames, and the in-store selection was extremely limited--only one higher-end brand option was available. As someone who needs larger sizing, it felt like there were very few accessible or affordable choices. I mentioned that the company offers more options online, but the employee I spoke with wasn't aware of that. When I asked for my PD (pupillary distance), I was told they could not provide it and that wherever I purchase glasses could measure it instead. Because I wasn't provided my PD, it also prevents me from purchasing glasses online--even through the same company. I had specifically mentioned interest in their online selection, so this felt limiting and counterproductive. Overall, the experience felt more focused on sales than customer convenience. Between the limited inclusive sizing options and refusal to provide basic measurements, I left feeling dissatisfied. Unfortunately, I won't be returning to this location.

Check in here is quick, and I didn't wait long to get called back. Dr. Patel was amazing - she…read moreexplained exactly what needed to be done and how the procedure would go. After care instructions were also clear and precise. I appreciate them!

About a month ago, I escorted my mother to a location in ATL for a follow-up visit. I was impressed…read morewith two busy secretaries while my Mom filled out the usual forms. One employee named Star came to my aid after a trip to the cafeteria with an array of tips and information as to my mother's circumstance. She had a very pretty associate who got up and left, but it was definitely Star time. All in all, this trip proved to be a very sure step in my Mom's recovery.

I found Tulman Eye Group by way of a provider search. I'm a new patient, but the staff made me feel…read morevery welcomed. It's a great feeling to be greeted with smiles. The staff was professional and looked great in their matching scrubs too. Wait times were short, including mine. I saw Dr. Saadat, and he was just as friendly as the other staff members. He was also very professional as well as knowledgeable. Dr. Saadat performed a thorough exam. I had never experienced an exam as detailed as the one I received at Tulman. Dr. Saadat communicated very well and was patient throughout the entire appointment. He also made sure that all of my questions were answered. I look forward to bringing my 2yr old son in for his first appointment. Thank You!

They will bill you for a $44 retinal exam which they don't explain until they day of and if you…read morecancel they will charge a $45 less than 24hr cancellation fee.

Expert optometrist Dr. Rondowski is very friendly and helpful on top of his years of experience…read more And in my experience, Optician Karen is a huge part of what keeps me coming back to this practice, not just for eye exams, but also for selecting and purchasing glasses and frames! I know I'm in very good hands at Mount Vernon eye Care.

They (especially Dr. Rondowski and the staff handling glasses) are always there for you. They're…read morethe best. My husband has perfect vision between his distance contact and the reading contact. I've had different issues and he's taken care of every one perfectly.

I stopped using this location over a year ago and just received a bill for something I never…read moreordered. I haven't been for an exam at this location for what I believe is over two years. I don't know why they're sending me a bill Beware this is not the same company it used to be when the optometrist owned it I'm going to have to call them up and find out why I'm being billed for something when I haven't been in the building for over a year and a half or two years they had a location near McDonough, but I have not placed an order with them for over a year and a half or two years now at this location and I am concerned this is some sort of shenanigans and everyone should be aware you have to approve an order in writing or sign something before they bill you

I used to like this practice but im done and looking for a new eye doctor. Dont waste your time…read moretrying this place; they have turned pretty bad the past few years. Been having issues with my annual prescription since December. Every time i go try the glasses on, the prescription doesn't work. For this reason, two months ago I ordered a copy of my old frame so at least i can transfer my current lenses. I thought that would at least solve the issue temporarily since they have not gotten it right with the new glasses, but to my surprise i was told there is no note any where of my frame being requested or ordered, neither of my many failed visits. The lady on the phone was very rude and kept saying we have not picked up the glasses since january, and whoever saw us before is not working there any more. As if it is our fault an employee leaves. Where are the notes? Where are the records of patients' visits? Do they go away with the former employee? Or they are just very unprofessional and try to cover it up saying some one who doenst work there any more is getting my prescription wrong for the third time? Not to mention they got over $1,000 from my insurance in this last appointment, and i still paid over $200 out of pocket for something i havent even received yet. Very very done with this people after being a loyal customer for many years. The current team is totally different from before

I had PRK lasik done with Diamond Vision in July 20'. Best decision I've ever made in my entire…read morelife. Found this place on Groupon and was skeptical at first since it was on Groupon. They are more than likely only on Groupon for exposure because this place is top notch. Every staff member I encountered here was great. To be honest if it wasn't for Michelle I probably would've never been brave enough to do it. She is beyond thorough at explaining what to expect the day of surgery. On the day of my surgery Dr Stetson walked in to introduce hisself. He spoke with me and my mom. I was very surprised they allowed my mom to come back for this part since I did have my surgery during "Covid times." So glad they did tho. I was so nervous I thought I was gonna walk out of there. Michelle walked in the room and told me everything was gonna be fine. Dr Stetson did a good job at telling me step by step exactly what he was doing every step of the way. He has a calm and reassuring voice. I would choose Diamond all over again if I had to. I followed my aftercare instructions to a t and had no problems. Hope this review helps give someone that push they need to have lasik. Best decision of my life!

I had PRK performed on both eyes, one week ago and feel like this was the best place to get it…read moredone. I have entertained the idea of getting LASIK years ago, but after finding out that I was not a candidate for LASIK and had to get PRK instead, I was turned off. The recovery period was quite frightening. But one morning while listening to the Bert Show, he mentioned that he was going to Diamond to get his eyes redone. I researched the company and was impressed by the reviews. I scheduled a consult and things just took off from there. I had a consult on a Tuesday, and was getting surgery on that following Thursday. I will admit that Chris is a little overzealous and pushy with his selling technique, but everyone in the office is very pleasant and knowledgeable. To add to my sense of security, my eye doctor, Dr. Warstadt was able to vouch for one of the doctors at Diamond (Dr. M. McKibbon), stating that he is aware of her skills, so much so, that he tried to hire her. The office itself is clean, they use state of the art technology, and they welcome you with snacks and drinks. I was so nervous about the procedure, but it was not painful and they did everything they could to keep me relaxed, During the procedure they offered me stress balls or a Falcons teddy bear. I opted for the bear. After the surgery, I was still feeling overwhelmed so they let me rest feet up as long as I needed and brought me an ice pack, water and offered me a blanket. I felt cared for and not rushed. I really appreciate that. Before, during and after, I have been able to ask any and all questions that come to mind, and they make it a point to answer each question thoroughly and clearly as possible. Also, the post-op schedule they give you is awesome, It works well for my type-A personality, with check boxes to notate when you take your medications. I would definitely recommend Diamond and Dr. Stetson to anyone who is interested in eye surgery. P.S. Chris knew that I am a fan of the Bert Show and purposely scheduled my surgery for around the same time as Bert's so I could meet him! I met Bert,and he is a sweetheart. I was hesitant about typing this because I don't want to seem like a crazed stalker fan, but I decided to post anyway to show the extent of service that Diamond is committed to. So think of me as you may, but know that Diamond is top-notch!