excellent from start to finish!!! huge focus on patient with convenient hours! the office and…read moreproviders are amazing and truly care!!! they transformed me after my accident and I feel so much better! thank you all at complete care plant city!!!

From the owner: Complete Care provides comprehensive injury care for patients recovering from auto accidents and…read moreslip & fall injuries. With 30+ neighborhood clinics across Central Florida, we offer same-day, walk-in, and telehealth appointments to help patients get the care they need quickly. Our holistic care model includes on-site evaluation, chiropractic and rehabilitation services, diagnostic imaging, orthopedic and neuro specialists and personalized treatment plans designed to address the root causes of pain, restore function and support long-term recovery. Our experienced medical professionals have helped tens of thousands of patients heal while navigating Florida Personal Injury Protection (PIP) claims. Known for friendly staff, flexible scheduling and a supportive environment, Complete Care is committed to helping patients recover comfortably and get back to daily life.

Absolutely amazing. Dr. Victoria Lavender is outstanding and her team is amazing as well! Tim,…read moreMario, Keren, India, Genesis... they are all phenomenal! Highly recommended!

Only 2nd day here. So far great. They are professional and polite. Act as if they care and not just…read morebecause it's there job. Most importantly great customer service

Worst neurologist that I have ever had to encounter for the 2nd time. First visit was decent…read morealthough he lied and claimed he did not remember me from years ago. 2nd visit was the worst. He still had no idea who I was was. Called me Sir. He Could not recall that he prescribed me AIMOVIG. Forgot I was no longer on Keppra. Then completely overlooked me telling him that I have been getting pain in my head that feels like i am being stabbead with a butcher knife, to the point where i am going numb and cannot see. He over looked my response to his question and proceeded to recite lies to his computer stating, " Patient is still having headaches." Then I told him that this is not part of a headache. It just happens...I was ignored. Same ole doctor from years ago. He thinks he knows everything.....yet refuses to address the issue at hand which is actually the brain lesion in my head. I think he is predjudice against people of color. This is the 2nd time he hasn't taken any interest in helping me.

Be aware they do not tell you in advance that if you need MRI results reviewed she needs the…read morephysical films costing you $300 and not able to use the CD provided at no charge by radiologists due to her laptop applications crashing or taking too long to open and feels that this service is a favor to her patience anyways. (Favor? I paid for this visit!) She also became very confrontational when I expressed my disappointment that I was not advised of this unusual ask when I made the appointment. She claimed other patients get upset about this also and she feels the assistants in front desk are not doctors so how would they know what she needs. I told her 'because it's a standard policy for you--especially when I asked in advance of my appointment to advice what I had available". Clearly they don't tell you on purpose because who will be willing to pay $300 solely due to a doctor's office limitations! Suggest a new system upgrade and improved customer service!

Have been a patient for this office. It took them to send a bill last week ending 2/22 for a…read morefollow-up meeting in 3/2024. I was in the office for a follow-up appointment but they refused to see me for a bill that they sent me last week. I have asked the office to send me all the bills before/after surgery... I wanted the office to explain to me that how much does it cost for a follow-up, does $500+ sound about right? The office told me that the insurance company also had questions for this. I just wanted to meet the doctor and ask him if he was aware, may be he is not... I might change my review when I meet with the Dr next week. Will see. I have also told the office that I will be writing a review like this for their behaviour today. I did not pay much attention in 2023 since the insurance company paid all since my deductibles were paid during the operation. But a bill for Mar 2024 follow-up visit showing in mail in Feb 2025.... I would be careful if I were a new patient to this office...

From Dr appts to surgery, Dr Le was amazing and so is his staff. His bedside manner is top notch…read more He's compassionate and friendly. I needed L5-S1 surgery and from my initial appt to surgery was about 2 weeks. I feel extremely fortunate they were able to get me in that quickly (I had foot drop, also). My husband had the exact surgery with another facility and the staff (other than the Dr) were just terrible, so I've been through this elsewhere. My surgery was at Brandon Hospital and the nursing staff there was also incredible. From starting an IV to discharge, top notch. There was a 5 hr delay while there, but that just indicated that Dr Le doesn't rush things and clearly takes pride in his craft. I highly recommend his PA Julianna too. She's thorough and caring. To get two people with the bedside manner they have was a blessing.

Dr. Jacinto and Staff were exceptional. The wait was a bit long, however back office Staff and Dr…read more Jacinto himself both apologized and explained why there was a delay which really put things into perspective. Dr. Jacinto himself was thorough, personable, and professional. He interacted with my daughter wonderfully while actively listening to my input. The overall experience was a very natural one, full of engaging conversation as opposed to what you often see which is physician talking and patient / family listening. I would most definitely recommend Dr. Jacinto and his Staff to other parents looking for a knowledgeable, caring Pediatric Neurologist.

This is by far the worst experience I have ever had in a doctor's office. How do you call yourself…read morea neurologist when you refuse a patient who has a brain injury due to vaccines! Wow! Discrimination at its finest.

Not sure how I feel to be honest. Some of the staff was friendly and personable. Some seemed lost…read more I was waiting for almost 2 hours for an appointment and when I went to the front desk and about 8 people walked by me at least 3 times each. No one asked how they can help. They all smiled and nodded as they walked by. Wasn't until they came into the room that they realized I wasn't there that they came looming for me. After all I'd said and done, I start being bombarded about leaving a review. I received 7 text messages in a matter of 3 minutes, requesting a review. I received them while I was at work in a meeting! I know we all have our days. And working in a doctors office myself, I just expected something different. I'll still be going back, but hope things change.

The worst medical experience my family has ever had to deal with by far. They are insanely hard to…read moreget ahold of. My son needed a referral in order to get an MRI and we were assured by Dr. Vernier that it would get done fast so we could get things moving. My wife has called this doctors office over 100 times I garuntee and they never sent the referral my wife had to get it herself and send it to the hospital through email. The MRI showed signs of seizure activity on his brain and thankfully my wife had a portal through lakeland hospital and found the seizure activity herself because when we went to the follow up appointment(the appointment thats literally for the results of his MRI) they had no idea about the seizure activity and the doctor used my wife's phone to get his information. It is so sad that this office deals with children in need because they are the most incompetent doctors office I could ever imagine. Oh and on top of everything else they have sent emails of our sons information and asked if we received it and when we asked who they sent it to it was a complete strangers email plus plenty of other things I haven't mentioned.

I would definitely give a 5 based on knowledge and care of staff and Dr Jafri, but a 4, now that we…read morehave no way to communicate after hours and are so in need of help. Communication in stressful health moments, made this practice especially unique. Now that they are with Watson Clinic, there is very little way to do much of anything.

I LOVE going here! Dr. Jafri is the only Dr. I trust in this town right now. Granted some people…read morecan take her personality wrong but considering this is her private practice and it's really just her, it's a lot. what I respect most is that she takes the time to really dig into what's going on with you and doesn't always jump to medication unless you absolutely need it and if you do, she backs it up with a protocol to help you heal from the medication side effects. NO Dr. that I know of EVER does that! Her staff is always so friendly and professional! Highly recommend her!

Love my Dr's here , they always treat me kind and with respect. From shoulder to body to neuro they…read morehave the Dr you need . They are excellent and have pmt plans if necessary. I have always had a good office experience with Watson Clinic . Not sure why only two stars

The absolutely SUCK New management needs to go back to…read morewhere they came from. They are more worried about a 50.09 past due payment than they are about the patients health. My husband went without his meds and care because they would not make an appointment until a 50.09 payment was made They are not here for the patients!!!!! If I could give then a zero I would