Our daughter is a student at Frostburg. She's taken her aging and much loved 2012 Subaru to Red…read moreRidge a couple of times. We've been very pleased by the quality of communication and the repairs. Trustworthy - definitely recommend, especially for students away from their "home" repair shop.

Terrible, they charged me an obscene amount of money to fix my brakes, then when I got my car…read morelooked at by my usual mechanic he told me absolutely nothing new was on my brakes and that it appears that they've never been serviced. They robbed me because I was an ignorant college student who trusted them and no one should give them business or have faith in their services

Terrible customer service, procedures, terrible work, terrible price gouging and lying on pricing…read moreand jumping up cost without any contact. On top of all of it my exhaust still leaks. You'll probably get ripped off here big time. And no you wont get your money back.

i delivered auto parts for awhile and became familiar with all the mechanic/car hospitals in my…read morearea. This one stood out to me because the owner is so genuinely nice. The first time I was there, i saw he was a part of a fundraiser for domestic violence resources and it gave me a lot of respect for him off the bat. Since then, i have had my car looked at a few times and they offer some of the most affordable rates i have found, WITH a years garuntee. for SURE recommend.

It's been around two years now since I purchased my car at Nelson's and it still runs great, no…read moreproblems other than somebody backed into the front of my car causing a small crack in the bumper. I cannot blame Nelson's for a hit and run. They have always treated me like family whenever I had a question or wanted an oil change or something. The car is still running great.

Just stopped by to see about selling my handicapped van, but ended up trading in my car and van…read morewhen I saw a 2018 Hyundai sonata electric blue 6speed sports car with heated bucket seats, back up camera, Bluetooth, blindspot detection and even airbags for my knees!! Perfect features for a 72 year old grandma who never thought about getting in a sports car!! I absolutely love my new car and David made sure I could get in and out of it easily!! He even made sure I could get my walker in and out of the backseat!! Excellent service all the way around!! He even helped transfer all the stuff from my car over to the new car!! I am one happy customer!! I would recommend Nelson Auto to everyone!!

I cannot thank the team at Zim's enough for how far above and beyond they went to help my family!…read more We are not from the area and found ourselves stranded with a flat tire and three young kids pretty close to closing time on a Friday afternoon. They went out of there way to search their used inventory after learning we had exhausted all local options and no one had the very specific tire we needed. They then gave me a ride to the ATM to get cash and kept their team at the shop past closing to make sure we could get back on the road for our 5 hour ride to get our kids home. They are wonderful people and seemed genuinely happy to help, even though I'm sure they wanted to get their weekend started. Their team was kind, professional, and knowledgeable and we highly recommend them!

I want everyone to know that Zim's Tire is the most honest and caring automotive repair business…read morethat a person could ever find. I have taken all my car's to Zim's for over 15 years and have always been more than satisfied with the results. Wayne and his team always explain the issues and options before conducting a repair. I trust them with every vehicle I've owned from a Ford Ranger to a Mercedes Benz AMG and a few race cars in between. They take care of my vehicles like the vehicles are their own. The people at Zim's are not afraid to tell you things you don't want to hear. They will not compromise the quality of a repair or their service. I've read some of the other Yelp reviews (especially the negative ones) and I can tell you Zim's is honest and will not take short cuts. They will not perform a substandard repair. When you ask, they will refuse your business. If you want proof, stop by. There is a large backlog of people waiting to get repairs. On Friday, 4/9/2020, all 5 lifts were in use and two vehicles on the lot were also getting work done. Everyone in our area trusts Zim's. I highly recommend Zim's and promise you that you will be glad you went there.

We had such a great experience with Cal's Auto Repair -- specifically Rob!…read more He fixed my son's car without any hassle or haggling, which I deeply appreciate. No games, no inflated estimates, no pressure tactics. Just straightforward honesty. And the price? More than fair. I walked away feeling like we were treated exceptionally well. His communication was excellent! He explained everything clearly, kept us updated, and made sure we understood what was going on without talking down to us. That kind of transparency builds trust fast, especially when it comes to your kid's car. When it comes to my son's car, I do not gamble on integrity. Rob earned our trust!

I took my son's Jetta there to have a module connection cleaned and rewired. They did a fantastic…read morejob. While it was there I asked them to place 4 new tires on it. They did as requested. I drove it the 15 miles home and went to pull the tires off and found that all 20 of them were tightened well beyond what my electric impact was capable of handling which was a first. Keep in mind they were the last ones to touch the wheels. The owner gave a complete BS reason that didn't include someone completely not paying attention to what they were doing when tightening down the lug nuts. To suggest the lugs tighten on their own after a short drive is insulting. There is a reason why it's common practice to retorque lug nuts after 100 miles of driving. It's because they loose! After two attempts to get someone to remove them I dropped it off. When I showed up after it being there a week I was hit with $130 bill for their removal. Any reputable shop would have NEVER considered charging for a follow up to a repair THEY did. I'm giving up the low rating because of the dishonesty and lack of integrity. I definitely recommend other places. They came recommended as a closer VW mechanic, but I'll be making the drive to Hagerstown or Morgantown in the future.

I recently traveled from Charleston, SC, to Timbrook Kia to purchase…read moremy 2025 Kia Sorento X-line. The experience was seamless. I'd like to thank my salesperson Allison Lemley for making this purchase stress free. Keep doing what you're doing. The entire Timbrook employee family should be applauded. Thanks to the finance manager, Michael Morris for making that process seamless, as well. Don't know if I'll be back for service (ha), that's a long drive. My brother purchased his 2024 Kia Telluride there and he tell me the service department is outstanding. Wish I could say the same for Kia dealerships down here. Anyway, thanks. Keep up the good work. Mark Wilkinson Charleston, SC

I can not stress this enough... but my service there was beyond fantastic. My sales consultant was…read moreMichael Marvin Jr. And I can not thank him enough. I went there looking for a 4x4 truck with in my price range to survive the winter. Needing to trade in my car and my motorcycle was my only option. Not only did I get to test drive 3 vehicles... the entire time Michael was super supportive and not pushing the sale on me. Rather letting my get a feel for each vehicle to see if it would fit my day to day needs. After dealing with 9 dealerships in the last few months... it felt relaxing to not be pushed, but rather inspect the vehicles I wanted. But in the end the used trucks were great... just not exactly what I needed. He asked me what I was looking for. Told him I needed either a 4x4 or AWD vehicle to survive through mud and snow. He asked me again though what I would want as features. Told him I wanted the latest tech so I can not have the need to ever touch my phone, I would like it to be blue, and not necessary but I love to have a moon roof again. He asked if it had to be blue? :-) and he showed me a 2020 Kia Sportage. I took it out for a test drive and immediately fell in love with the panoramic moon roof, the Auto Android and Apple OS, the lane avoidance system, the AWD, skid plate, vehicle clearance... the list went on after I test drove it and inspected the SUV. When I returned... all that was left was to hear what pricing the could give me for my Chevy Volt. It was the best trade in value period. No haggeling needed at all. The motorcycle... not so much, but that was a different branch's call... so I kept the motorcycle ;-) But the trade in value for my car was beyond my anticipation. That deal alone got me hooked, but what was even better... he got me exactly the price range I needed on that 2020 Kia Sportage. Including the warranties!!! The only thing I had a very hard time was keeping my hand out of the Halloween Candy Bowl, but making a decision on buying a car never felt more relaxed to me. I will definitely recommend them to anyone who is looking for a vehicle!

If i could rate lower I would the car was worse than when I brought it in and never followed there…read morehours or answer the phone they then tried to blame the new problem on a part that wouldn't cause these issues and I had other mechanics check and all said the same

I had car trouble while passing through town, and this shop did an amazing job helping me out and…read moregetting me back on the road! My roadside service completely dropped the ball and never put in my order for a tow, so by the time the tow truck showed up, it was too late for them to check my car that day. They helped me find a hotel for the night and kept me updated on the repairs! (Visited August 24, 2021)

honest people..good rates Have been going here for 10 years…read morebest auto service in town1

Had a transmission issue on my way into work on Sunday morning. Pulled my Jeep into the dealership…read moreparking lot (as it was conveniently on the way) and called a friend to pick me up. While I have mixed feelings about the local dealership, my car WAS in their parking lot, so I figured I'd call them first to see about getting it fixed. Called them first thing Monday morning and they immediately informed me they wouldn't be able to look at it until the following Monday; when I mentioned that it might be a transmission issue, they said they only had one transmission tech, and he wouldn't be able to look at it for three weeks. NOT HAPPENING! So that's how I ended up at Jim's Transmission. To be honest, Jim's looks a little shady wedged in an alley between the two directions of Industrial Boulevard, but the guys working there were nothing but professional. Chances are, when you call you'll have to leave a message because they don't have a dedicated service writer or anyone to answer the phone, but they got back to me within an hour or so. Calling on Monday morning, they were able to have me in on Wednesday morning. By Wednesday afternoon they called me with a diagnosis and a quote, and by early Thursday they had it fixed, for exactly what they quoted. I've been going to dealerships for my service for the past several years and I honestly forgot that this level of no-nonsense mechanic existed. I'm thankful for the work they did and how quickly and affordably they were able to get me back on the road. If you're looking for a mechanic in Cumberland (especially for transmission issues) don't write off Jim's before you talk to them.