Terrible customer service, procedures, terrible work, terrible price gouging and lying on pricing…read moreand jumping up cost without any contact. On top of all of it my exhaust still leaks. You'll probably get ripped off here big time. And no you wont get your money back.

i delivered auto parts for awhile and became familiar with all the mechanic/car hospitals in my…read morearea. This one stood out to me because the owner is so genuinely nice. The first time I was there, i saw he was a part of a fundraiser for domestic violence resources and it gave me a lot of respect for him off the bat. Since then, i have had my car looked at a few times and they offer some of the most affordable rates i have found, WITH a years garuntee. for SURE recommend.

Our daughter is a student at Frostburg. She's taken her aging and much loved 2012 Subaru to Red…read moreRidge a couple of times. We've been very pleased by the quality of communication and the repairs. Trustworthy - definitely recommend, especially for students away from their "home" repair shop.

Terrible, they charged me an obscene amount of money to fix my brakes, then when I got my car…read morelooked at by my usual mechanic he told me absolutely nothing new was on my brakes and that it appears that they've never been serviced. They robbed me because I was an ignorant college student who trusted them and no one should give them business or have faith in their services

If i could rate lower I would the car was worse than when I brought it in and never followed there…read morehours or answer the phone they then tried to blame the new problem on a part that wouldn't cause these issues and I had other mechanics check and all said the same

I had car trouble while passing through town, and this shop did an amazing job helping me out and…read moregetting me back on the road! My roadside service completely dropped the ball and never put in my order for a tow, so by the time the tow truck showed up, it was too late for them to check my car that day. They helped me find a hotel for the night and kept me updated on the repairs! (Visited August 24, 2021)

I was told by Dave to have my car there by their opening at 830am. At 3pm my car was sitting in the…read moresame place as when I dropped it off, they had not touched it. A water pump replacement should not take more than an hour or two, and if they were not going to work on my car until the next day, why they had to keep my vehicle? They charged $200 for a simple water pump replacement and had my car for two days!! I have been told that their priority is passing cars through inspection whether they pass or not, as they receive a commission for passing cars through. I would not take a scooter to this place and neither should you. After this awful experience, I was recommended by MD Ave Auto (who inspects vehicles with a fine tooth comb) to take my vehicle to Quality Auto in Lavale MD. They went out of their way to fit me in and called as soon as they were done with the job to let me know my vehicle was ready (within two hours). The professionalism at MD Ave Auto and Quality in Lavale far exceed the service I received at Bel Air Service Station.

Travelling down the road yesterday, headed from Keyser to Cumberland, the high wind knocked a box…read moreoff a truck and into traffic. The car ahead of me was able to avoid it but I could not swerve in time. It goe firmly stuck under my truck. I immediately pulled into this station and parked. The mechanic came out the second I parked (he had seen the box bounce) and pulled it from under the truck. He told me to be safe, and waved me on. It was a small thing but boy did it make my day. Sometimes it is the small things like this that tell you what a station is really like and I have to agree with the other reviewer -- seriously wonderful people here.

I cannot thank the team at Zim's enough for how far above and beyond they went to help my family!…read more We are not from the area and found ourselves stranded with a flat tire and three young kids pretty close to closing time on a Friday afternoon. They went out of there way to search their used inventory after learning we had exhausted all local options and no one had the very specific tire we needed. They then gave me a ride to the ATM to get cash and kept their team at the shop past closing to make sure we could get back on the road for our 5 hour ride to get our kids home. They are wonderful people and seemed genuinely happy to help, even though I'm sure they wanted to get their weekend started. Their team was kind, professional, and knowledgeable and we highly recommend them!

I want everyone to know that Zim's Tire is the most honest and caring automotive repair business…read morethat a person could ever find. I have taken all my car's to Zim's for over 15 years and have always been more than satisfied with the results. Wayne and his team always explain the issues and options before conducting a repair. I trust them with every vehicle I've owned from a Ford Ranger to a Mercedes Benz AMG and a few race cars in between. They take care of my vehicles like the vehicles are their own. The people at Zim's are not afraid to tell you things you don't want to hear. They will not compromise the quality of a repair or their service. I've read some of the other Yelp reviews (especially the negative ones) and I can tell you Zim's is honest and will not take short cuts. They will not perform a substandard repair. When you ask, they will refuse your business. If you want proof, stop by. There is a large backlog of people waiting to get repairs. On Friday, 4/9/2020, all 5 lifts were in use and two vehicles on the lot were also getting work done. Everyone in our area trusts Zim's. I highly recommend Zim's and promise you that you will be glad you went there.

The folks at Ft Ashby Camper saved the day for me. We were stuck in Cumberland, MD with a broken…read morebracket that attached the hydraulic ram to the slide and no way to retract it on a Saturday. After an hour of fruitless calls I was lucky to find Ft Ashby. Fred and an associate were out to us within a couple hours, ran back to the shop for a welder and were able to weld the bracket and give us a workable fix to get back on the road, outstanding response and service! With a family get together planned a couple days later they saved the trip and all our plans, I could have been easily stuck until Monday without their timely assistance. I highly recommend Ft Ashby Camper Sales.

It's been around two years now since I purchased my car at Nelson's and it still runs great, no…read moreproblems other than somebody backed into the front of my car causing a small crack in the bumper. I cannot blame Nelson's for a hit and run. They have always treated me like family whenever I had a question or wanted an oil change or something. The car is still running great.

Just stopped by to see about selling my handicapped van, but ended up trading in my car and van…read morewhen I saw a 2018 Hyundai sonata electric blue 6speed sports car with heated bucket seats, back up camera, Bluetooth, blindspot detection and even airbags for my knees!! Perfect features for a 72 year old grandma who never thought about getting in a sports car!! I absolutely love my new car and David made sure I could get in and out of it easily!! He even made sure I could get my walker in and out of the backseat!! Excellent service all the way around!! He even helped transfer all the stuff from my car over to the new car!! I am one happy customer!! I would recommend Nelson Auto to everyone!!

High quality of workmanship combined with excellent communication skills with customers makes for a…read moregreat experience.

I absolutely love this place, if something needs replaced, they'll tell you or give you your…read moreoptions. A very nice atmosphere and cool lounge area while you wait. I's give them more than 5 stars if I could!!