I was out doing errands, and decided to go to the top of a road by my house. Well, steam started…read morecoming out from under my hood. The dashboard message said coolant low turn off engine. I filled it with water and got home. Every time I put fluid in it poured right out. I barely make ends meet, so I left her sit. Everyone who I consulted with my issue, suggested I go to Ostrander Motor Werks. Everyone at Ostrander is upstanding, fair and professional. This is the first major thing that has happened to my car since I bought it last year for a song. They replaced the radiator, and got me mobile again! Kudos to Mike and his crew.

Trouble, they chared for work they did not do.When confronted Mike said go somewhere else! Took 3…read moremonths to do work.

The best service ever. I am a little late writing this, as they repaired my Jeep last fall. The…read morestaff was so helpful and so genuinely friendly. They even gave me a ride to and from. The repair was done beautifully. The communication was great. Highly recommend.

I recently had the most pleasant and professional experience with Jenkins Collision Center. The…read morestaff at Jenkins (Ms. Leatherman in particular) was AWESOME! The completed the repairs on my daughter's car in a timely and proficient manner. This was done all while I was in another city. Again, this was an incredible experience and I highly recommend Jenkins Collision Center.

We had such a great experience with Cal's Auto Repair -- specifically Rob!…read more He fixed my son's car without any hassle or haggling, which I deeply appreciate. No games, no inflated estimates, no pressure tactics. Just straightforward honesty. And the price? More than fair. I walked away feeling like we were treated exceptionally well. His communication was excellent! He explained everything clearly, kept us updated, and made sure we understood what was going on without talking down to us. That kind of transparency builds trust fast, especially when it comes to your kid's car. When it comes to my son's car, I do not gamble on integrity. Rob earned our trust!

I took my son's Jetta there to have a module connection cleaned and rewired. They did a fantastic…read morejob. While it was there I asked them to place 4 new tires on it. They did as requested. I drove it the 15 miles home and went to pull the tires off and found that all 20 of them were tightened well beyond what my electric impact was capable of handling which was a first. Keep in mind they were the last ones to touch the wheels. The owner gave a complete BS reason that didn't include someone completely not paying attention to what they were doing when tightening down the lug nuts. To suggest the lugs tighten on their own after a short drive is insulting. There is a reason why it's common practice to retorque lug nuts after 100 miles of driving. It's because they loose! After two attempts to get someone to remove them I dropped it off. When I showed up after it being there a week I was hit with $130 bill for their removal. Any reputable shop would have NEVER considered charging for a follow up to a repair THEY did. I'm giving up the low rating because of the dishonesty and lack of integrity. I definitely recommend other places. They came recommended as a closer VW mechanic, but I'll be making the drive to Hagerstown or Morgantown in the future.

honest people..good rates Have been going here for 10 years…read morebest auto service in town1

Had a transmission issue on my way into work on Sunday morning. Pulled my Jeep into the dealership…read moreparking lot (as it was conveniently on the way) and called a friend to pick me up. While I have mixed feelings about the local dealership, my car WAS in their parking lot, so I figured I'd call them first to see about getting it fixed. Called them first thing Monday morning and they immediately informed me they wouldn't be able to look at it until the following Monday; when I mentioned that it might be a transmission issue, they said they only had one transmission tech, and he wouldn't be able to look at it for three weeks. NOT HAPPENING! So that's how I ended up at Jim's Transmission. To be honest, Jim's looks a little shady wedged in an alley between the two directions of Industrial Boulevard, but the guys working there were nothing but professional. Chances are, when you call you'll have to leave a message because they don't have a dedicated service writer or anyone to answer the phone, but they got back to me within an hour or so. Calling on Monday morning, they were able to have me in on Wednesday morning. By Wednesday afternoon they called me with a diagnosis and a quote, and by early Thursday they had it fixed, for exactly what they quoted. I've been going to dealerships for my service for the past several years and I honestly forgot that this level of no-nonsense mechanic existed. I'm thankful for the work they did and how quickly and affordably they were able to get me back on the road. If you're looking for a mechanic in Cumberland (especially for transmission issues) don't write off Jim's before you talk to them.

High quality of workmanship combined with excellent communication skills with customers makes for a…read moregreat experience.

I absolutely love this place, if something needs replaced, they'll tell you or give you your…read moreoptions. A very nice atmosphere and cool lounge area while you wait. I's give them more than 5 stars if I could!!

Terrible customer service, procedures, terrible work, terrible price gouging and lying on pricing…read moreand jumping up cost without any contact. On top of all of it my exhaust still leaks. You'll probably get ripped off here big time. And no you wont get your money back.

i delivered auto parts for awhile and became familiar with all the mechanic/car hospitals in my…read morearea. This one stood out to me because the owner is so genuinely nice. The first time I was there, i saw he was a part of a fundraiser for domestic violence resources and it gave me a lot of respect for him off the bat. Since then, i have had my car looked at a few times and they offer some of the most affordable rates i have found, WITH a years garuntee. for SURE recommend.

I cannot thank the team at Zim's enough for how far above and beyond they went to help my family!…read more We are not from the area and found ourselves stranded with a flat tire and three young kids pretty close to closing time on a Friday afternoon. They went out of there way to search their used inventory after learning we had exhausted all local options and no one had the very specific tire we needed. They then gave me a ride to the ATM to get cash and kept their team at the shop past closing to make sure we could get back on the road for our 5 hour ride to get our kids home. They are wonderful people and seemed genuinely happy to help, even though I'm sure they wanted to get their weekend started. Their team was kind, professional, and knowledgeable and we highly recommend them!

I want everyone to know that Zim's Tire is the most honest and caring automotive repair business…read morethat a person could ever find. I have taken all my car's to Zim's for over 15 years and have always been more than satisfied with the results. Wayne and his team always explain the issues and options before conducting a repair. I trust them with every vehicle I've owned from a Ford Ranger to a Mercedes Benz AMG and a few race cars in between. They take care of my vehicles like the vehicles are their own. The people at Zim's are not afraid to tell you things you don't want to hear. They will not compromise the quality of a repair or their service. I've read some of the other Yelp reviews (especially the negative ones) and I can tell you Zim's is honest and will not take short cuts. They will not perform a substandard repair. When you ask, they will refuse your business. If you want proof, stop by. There is a large backlog of people waiting to get repairs. On Friday, 4/9/2020, all 5 lifts were in use and two vehicles on the lot were also getting work done. Everyone in our area trusts Zim's. I highly recommend Zim's and promise you that you will be glad you went there.

This company is Honest, reasonable. I highly recommend them. I have been there several times ZERO…read morecomplaints... For an Automotive place that is almost unheard of,

Excellent service in getting my car inspected quickly. The printed receipt detailed everything that…read morewas done that day, making it very informative.