Stay away from this business!!! Bad business practices, they…read moredon't care about patient's pocket, they would not tell you if your insurance will NOT pay for sure. Why bother? The patient is responsible for insurance nonpayment, not them. I have had a very unpleasant experience with Varinos Dental Associates of Watertown. I did not want to go there at first because they were out of my network, but the office manager told me that my insurance will cover cleaning fully anyway, so I came for cleaning. They did their job and have scheduled next appointment for the cleaning. I came in for the next appointment and shortly thereafter I receive a bill for $160. I have called them to find out what is going on and the office manager explained that my insurance wouldn't cover it because the second appointment was scheduled only in five months after the first one and my insurance covers dental cleaning every six months. I have asked the office manager why would they schedule an appointment without telling me that my insurance covers only once in 6 months and I will have to pay full price? If I'd be asked if I want to do my cleaning in six months for free or I would prefer to do it in five months for $160, I would not think twice to choose free. They told me it was my responsibility to pay if the insurance doesn't pay and it is my responsibility to check with my insurance company the coverage. Here is the problem I have: While it is true that no one can guarantee that insurance will pay a claim, there are situations when it is undoubtedly clear that insurance will NOT pay the claim, like this one. Any dental office knows that many insurance companies cover cleaning only once every 6 months and it is a good business practice and common sense to check and warn your client about financial responsibility if there is a need for scheduling earlier cleaning appointment. Another good business practice and common sense would be to tell your client that it is his/her responsibility to check with the insurance. And the last point here to tell the service price. I would gladly pay if for whatever reason a legit claim, which had a good chance to be accepted and paid would be denied in full or partially by my insurance company - it happens, but not when the claim had no chance. I feel I was fooled by thinking the cleaning will be free, trusted the dentist to set an appointment, but neglected to be warned on an obvious in their practice red flag and finally was made responsible for an arbitrary amount at the end. And by the way, the amount we never discussed and, in addition, is higher than if they charge my insurance. I have been talking to the office manager for half an hour - no luck, she keeps repeating as a mantra: "it is your responsibility to check with your insurance company" and all they offer is to pay the full amount in full or over few month. Settling is not an option. It is interesting how they offer a cleaning and x-ray for only $59 for new patients: http://www.varinosdental.com/new-patient-special/ however, they do not care about existing patients and rather let them go then agree to settle on the claim they screw.

I would and have recommended this place to anyone looking for a dentist. The first time I went…read morethere I did not have dental insurance, I got a check up, X-rays, and cleaning for something like $75. This is obviously a really good value, and I believe they did a really good job. Every time I have been there since it has been a great experience, I absolutely hate dental work and they do a great job making it comfortable. Olivia the dental hygienist is awesome, she makes the cleaning process as pleasant as possible, and she is extremely nice. I absolutely recommend this place.

They have taken care of me for more than 15 years. Excellent service. There is a specialist for…read moreevery type of situation.

I have spent months trying to get help getting reimbursed for dental procedures performed at this…read moreorganization. Constant turnover in the business office and being lied to by people in the business office has left me with hundreds of dollars in unreimbursed claims.

Dr. Sofman is great! Highly recommend him if you're looking for a new dentist of looking for a…read moreswitch. Small operation where you get great, personal customer service. The front desk ladies are so nice and friendly. Dr. Sofman does all the work himself including the cleaning with his assistant. Parking can be a little hard sometimes, there are only a handful of meters out front.

Dr Sofman and staff are extremely pleasant and did a great job. You don't always go to a dentist…read moreand get cleaned by the actual dentist... Usually the dentist checks you at the end... But Dr Sofman does all of his cleanings, X-rays, etc... It was wonderful. Not a huge office or the most modern but great quality of service and very pleasant experience.

I can't say enough good things about Dr. Ted Filandrianos Office and their amazing team. My son has…read morealways been very anxious about going to the dentist, but this was the first time he left with a big smile on his face-- From the moment we walked in, the staff made him feel comfortable and safe. Especially Dr. Lauren Gadeberg was incredibly patient, gentle, and took the time to explain everything in a way that made my son feel in control and at ease. They even added a bit of fun to the visit, which made a huge difference. Playing Music for him made him even more comfortable It's such a relief as a parent to know that your child is in such kind and capable hands. We're so grateful to have found this practice, and we'll definitely be coming back. Highly recommend--especially if you have a child who's nervous about dental visits!

Dr. Ted is by far the the most wonderful and gentle of dentists. I have been going there as…read moresomeone else stated, ever since he got out of dental school , and then later taking over for Dr. Novick. All told I am going on 66 years with the practice and I have NEVER had a bad experience! I am not a relaxed patient and he does everything to make me comfortable. My husband was there this morning and said it was a breeze. They have state of the art equipment and the staff is warm and friendly, I highly recommend this practice, could give it 10 stars if possible!

I had my first visit with this dentist and can't say enough things. Everyone in this office went so…read moreout of their way to make me feel comfortable and informed, and they all seem so genuinely invested in my health. This is a huge departure from the typical Dr.'s Office vibe of being hustled through by the staff and physician to get out as quickly as possible. Additionally, the quality of their work came recommended from a premier endodontist. You can tell these doctors are experts, I'll be going to this dentist for a long time.

I have been in Boston since 2007 and have been to at least half a dozen dentists before meeting Dr…read more Hirayama. I've been to two teeth cleanings with him so far (both covered by my insurance) and just came out of my crown filling replacement. In and out in 20 minutes and the filling is BETTER than what I initially had (better as in comfort, shape, height). Both Dr. Hirayama and staff are extremely professional and the location is quite convenient. Will be back!

A filling fell out while traveling. Hammond Pond dental takes my insurance and Dr Mantash made…read morespace in her schedule to fix the filling within a day. She was kind, efficient, and fixed the tooth well. She let me take pictures of the 'before' and 'after.' Would definitely go see her again if I lived here. Also, shout out to Mariam at the front desk. Kind, efficient, prompt, got me signed up immediately, confirmed my insurance would work here, and emailed me the xrays so I'd have them for my regular dentist. Gave me an itemized receipt without asking so I had no problem submitting to my FSA.

I am always anxious about a dental visit. I don't know how it happened, but this time I ended up…read morerelaxing as the dental team calmed my worries with upbeat verbal distractions! A hidden cavity appeared and my heart sank. How my dentist and her assistant kept me feeling less anxious was a gift. I found myself laughing and not filled with worries! With my dental team's help, I want to keep my teeth forever.

I went here for the first time after not going to the dentist for WAY too long. Not only were they…read moreincredibly knowledgeable and helpful but everyone there is also so friendly! I've been going for a little over a year now and I would recommend it to anyone who is looking for a kind, reliable dentist. :) Tip- the parking lot around the corner has meters that let you stay for longer than 1 hour!

I had my first visit here and it was a very uncomfortable experience…read more The X-rays took a long time with multiple retakes, which made it painful to keep biting down repeatedly. During the cleaning, the hygienist was quite rough and I was poked several times, which hurt. The appointment also ran much longer than expected, so my parking expired and I had to leave to move my car, and overall the visit took so long that I missed lunch and was extremely hungry by the end. After I returned, additional imaging was done by another assistant, which again took a long time and was uncomfortable because she took so many tries. While the dentist apologized and explained new patients usually take longer, it overall wasn't very reassuring. The whole experience felt so poorly managed. I left feeling sore, hungry, and stressed, and came home in tears. Because of this experience, I just can't return.

I hate going to the dentists. I always have, and I still am. Especially the ones that hurt you…read more.. Dr. Bastajian doesn't hurt you. He cleans the teeth but unlike other dentists that I hate, he doesn't hurt at all. All I can say is, as much as I don't like going to dentists, I don't mind going to Dr. Bastajian, because he is good and he doesn't hurt me. And he is great with my kids, which is a huge plus.

I've been going to Dr. Bastajian for 3 years now. I can say that he is THE BEST in the AREA! His…read morecompassion for patients is excellent, and he is genuine. He takes pride in his work, and always a joy to go see him! The 6 months between visits goes fast. He takes his time when working, BUT it is quick! I will never stop going to Dr. B.