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    Thomas Connelly, DDS

    3.0 (2 reviews)

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    17 years ago

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    17 years ago

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    Dental Center of Harvard

    Dental Center of Harvard

    3.0(7 reviews)
    4.4 mi

    Don't. I'm changing dentists…read more After 2 years, my family and I are moving on. Every appt I make, it either gets cancelled same day or rescheduled. I've showed up for my appt and no one is around to greet me for 10-15 min. My last straw was when i came in for my appt, and the dr literally said "I have to go" you're in good hands (meaning the hygienist) she left, I never even got to see my Dentist! So unprofessional

    Worst experience I've ever had with a dentist's office. As a new patient I had filled out their…read moreforms and mailed them in about a month or so prior to my appointment (just a routine cleaning) to make sure everything went smoothly. I had to line up a babysitter for my two toddlers in order to go to the appointment. When I went in the tech acted like they had no information on me and started with the health history all over again. If they actually hadn't received the forms, you would think that they would have had me fill these out in the waiting room instead of the tech going through 2 pages of questions verbally. The first question she asked was if I'm under a doctor's care. I told her I'm under the care of an oncologist as I have breast cancer, but I am NOT currently on any treatment whatsoever as I have an upcoming surgery. The tech immediately stated that I would need clearance from my oncologist in order to receive a cleaning. I told her I don't need clearance as I'm not on any treatment (which means absolutely Nothing, no chemo, no medication), and if I needed clearance my oncologist would have told me so. She continued to insist that I need clearance and tried to call his office, which was not open for another hour. Then she tried to get me to come back in 3 hours. I told her I have two toddlers at home with a sitter and could not drag this out for another 3 hours waiting for a clearance that I don't need in the first place. She continued to go on about how its her license on the line even though I had signed an Informed Consent for Treatment document and sent it in with the rest of the paperwork. She made me feel as though I was a liar about not being on treatment, and a liability to her career because I have cancer. I finally gave up arguing with her and told her point blank that having cancer has already made my life a living hell, but now I can't even get my teeth cleaned because of it? Then I walked out the door. I understand the tech felt like she needed to keep herself covered but that's why they have patients fill out consent forms and release their liability if anything goes wrong. This office was beyond unprofessional, obviously disorganized, not to mention clueless and insensitive about their patients. I left there feeling as though I wasn't just a person needing a routine cleaning, just a big red X with cancer that they wanted nothing to do with.

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    Thomas Connelly, DDS - oralsurgeons - Updated July 2026

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