Dr. Nassaney replaced my old silver filling with white composite, total visit took about 30…read moreminutes!! She has a trick so I didn't feel the needle at all for numbing!! 10/10

I was a patient for a long time. But due to the difficulty in getting appointments as well as a…read morefeeling of being on an assembly line I have decided to leave this practice. There is a lack of listening and follow through

Very high prices and average service. Given quotes that were raised . I don't recommend this…read morepractice

I have been at this dental office longer than the dentist. Unfortunately after many years I found…read morethe care I was getting to be unacceptable. First I broke a tooth. We decided to do a crown. The temporary crown didn't feel right after a few weeks. I went in and had it checked and was sent home. That weekend I had pus coming out of my gum. I went in and a root canal was done. When I went in for the permanent crown weeks later an x-ray was taken. I saw the look on both the dentist and that of his assistant and I new it wasn't going to be good. He turned and said I can send you to a gum specialist but gave me no reason why. I asked if the tooth was gone or not and he replied it doesn't look good. I said so why are you sending me to someone else so I can pay for him to tell me it's gone? I said Just pull it. He pulled the tooth and said I don't understand how it abscessed so quickly and he asked the assistant if she saw anything. She said yes right there and pointed to my x-ray. He then turned around and offered me $500 off a bridge. I decided to do Invisalign first to straighten 2 front teeth. I was almost done when I found a bump at the top of my gum that went into my nostril. I went in and told him. I thought he'd take an x-ray but he just felt my gum for a long time. He cut the attachments off my teeth and scanned me for retainers. I said so I'm keeping the bump and his reply was it's fine it'll look like you have a fuller lip. I believe that was the 20th on the 24th I ate two french fries and my tooth ached. Two bites of toast the 25th did the same thing. I called the office on the 26th and told the girl that my tooth was not okay. She said we were just about to call you he wants you in here ASAP. My husband was with me when I was told my tooth had been pushed up into my gum to far and I could have nerve damage. He already had trays there. The date the trays were packaged was the 22nd. So someone knew there was a problem and I was never told resulting in more damage. From the 26th forward I've never ate using the tooth again. Below is just part of what I went through after starting the new trays. Top tooth ached when I would floss. Told him multiple times and then told him I couldn't get floss in between the teeth. He told me just don't floss. Tooth ended up aching come to find out the tooth was moved over to far. Now I had a new smaller bump and needed more trays. At tray 11 which would mean 100-110 days after my tooth was damaged he took an x-ray. Bottom tooth twisted. Mentioned it. Nothing till I spoke to the manager. Now he was gonna fix it. Trays made my gums burn. His excuse we're moving teeth. When we got to the end of the trays he decided I was due for retainers even after I told him the top tooth needing adjusting not once but twice. A front tooth one of the two I paid $4800 to have fixed I couldn't use to eat and it was at a slant. He said he could fix it by trimming it. When I got home and looked in the mirror the tooth was not fixed. I can look in the mirror standing at my bathroom sink and see where perfectly good tooth was taken off. My burning gums were caused due to the fact my teeth were moved to far forward. They put pressure on my top teeth causing facial pain. I can not relax my lower jaw comfortably and have a lot of migraines. I had called the office during covid trying to get help. I asked about backing up some trays and getting a second opinion on my top tooth and the office girl said to wait and see what he wanted to do. The retainers aggravated the damaged top tooth immediately. I finally get an appointment and tell him how the tooth felt. He ran his finger up and down my gum and as he's walking off he said your gums are fine. He goes and stands down at the foot of the dental chair and says I can get you a new retainer. I said I didn't think the tooth was ready for a retainer. I asked him what he was going to do about the pain caused from the bottom teeth being moved out to far. He just stood there and stared at me I said you can look in my mouth and see it. He just stood there. I said this is totally unacceptable and left. If I felt I was being treated right I'd never have walked away from $500. I asked for my records. They were done by his assistant and by him. All the important parts were left out and the fact he wouldn't look in my mouth totally left out. I eventually got into a specialist for a different reason. I told him about the tooth. It took him 20 seconds maybe less to tell me he thought my nerve was dead and that just the slant in which my tooth was left and it's root could cause my pain. He also believed my root might have gone through the bone. Went to a endodontist $290. I was told root canal $1100 If I still have pain surgery to go in and trim off the root of my tooth $1350. I'm still trying to find out if I'll also need a crown. Then there is also the chance I'll lose the tooth. He'd tell me it just takes time when I'd ask why I couldn't use my tooth.

Going to have any procedure at the dental offices of Deepa Reddy, DMD is and always has been a…read morepainless pleasure...thank you to Noelle, RDH for my cleaning yesterday... you were fantastic!!

I love this practice and the people in it, but I just don't understand why I can't see and pay my…read morebills online! its 2024, why does every other medical facility have the ability to access information about my charges and pay online? Highly irritating.

The staff at Aspen Dental in Rochester, NH are very nice. I have gotten some excellent crowns…read more However, they routinely postpone dental hygiene appointments at the last minute. It is very annoying! I had my first cleaning in mid-2024. That was not postponed, but the two times I made an appointment after that, it was postponed. My wife had one cleaning in 2024. Her cleaning appointment has since been postponed three times. As a result, she was unable to get her teeth cleaned at all in 2025. Then just yesterday, in January 2026, they postponed her appointment again. She has now found another dentist. I expect to join her in switching dentists. It is clear that Aspen regularly overbooks dental hygiene appointments. They need to stop this highly unprofessional practice. (For some reason Yelp shows that I am in San Francisco, CA. I am actually in Rochester, NH.)

Charged me pre-procedure, demanded I pay the FULL PRICE to be paid UP FRONT before even SCHEDULING…read morethe procedure. Paid it off prior, and the procedure was completed. 12 months later???? Sending me DEMAND LETTERS for the price of that paid-in-full before procedure!! Refusing to acknowledge BBB complaint. Don't return calls. Still sending me bills for what is CONFIRMED to have been PAID IN FULL before even scheduling the procedure. WATCH YOUR BACKS!!

I wouldn't send my enemy to this place. This is the absolute worst practice l've ever been too. All…read morethey care about is how much money they can make off their patients, their dentists are a bunch of butchers, and most of their staff are rude and unprofessional. Thank god for the other dentist I went to see to fix the botch up job this place did. The infection in my jaw from it wouldn't have been addressed otherwise because Associates was willing to send me home with no mention of it at all. Thank you so much for nothing.

Went to this facility for many years with Dr Tousignant they were great then he was no longer…read morethere. One of the dentists came in to check my teeth after the hygienist cleaned my teeth he just about ripped the inside of my mouth open or so it felt like the mirror had a very sharp edge. He never apologized for hurting me, then another lady dentist replaced a filling that did not need to be, now I have pain shooting from that area all the way thru my nose. Also they did not smooth out the filling so my teeth do not line up correctly. I have not been back since.

I love my dentist! She saved my tooth that I know I was getting ready to lose. I had gone to two…read moreother dentists (who were both wonderful doctors) who had recommended a night guard, which I was putting off because it was too expensive. My tooth was loose and I knew it wasn't going to be around for long. She decided the best option was to file down the top back tooth that she believed was causing the lower tooth to be loose. I could feel the difference after she did the work on my tooth. She is my HERO. All the people in her office (Dr. Bouvier included) are super nice and make you feel at ease. I will definitely continue to go back to her for care. Thank you so much Dr. Bouvier!!!!

From the owner: Leslie Bouvier has been recognized as one of New Hampshire Magazine's Top Dentists for nine…read moreconsecutive years, 2010-2018. Peer-nominated as a an outstanding cosmetic dentist - her office is located on High Street just over the Dover line. Become part of the community of patients from Portsmouth, Dover, Somersworth, and the Berwick area for more than 20 years. Our patients are people from every stage of life, and our caring staff works with each patient to craft a treatment plan that is unique to your lifestyle and your priorities. Dr. Bouvier is best known for providing quality, ethical family, cosmetic and general dentistry and unparalled artistry and long lasting beauty in her rejuvenation and restoration patients.

My son had oral surgery yesterday and I can't praise the entire staff enough for their caring and…read moreprofessional support. From Katie and Stephanie at the front desk, to Tasha who helped us with the paperwork, the whole experience was such a blessing. My son was in pain on the 2 hour drive home but by evening he was in minimal discomfort and is back today for the temporary implants and is feeling great. We highly recommend Dr. Ian Roberts and his staff for making KEYSTONE DENTAL ARTS truly 5 STARS!!!!

Keystone kept coming up as I searched for dentures and implants . I finally called and went to the…read moreoffice And meet the staff. , they were great. I moved forward with dentures and I am so glad I did. Great people great work!!! Mike Dalton