1. Thomas Auto Service Center

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Sanford, NC

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Thomas Auto Service Center

5.0 (1 review)

Services - Thomas Auto Service Center

Routine automotive maintenance

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2 years ago

Very satisfied with their service. Have had car inspection and oil change. Would highly recommend. Great service and friendly staff!!!

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Integrated Automotive

Integrated Automotive

(10 reviews)

I first started going to IA because they work well with the CarMax warranty group and now I can't…read morego anywhere else. Jason is one of the nicest guys you will ever meet and I never feel like he is trying to "sell me something". If he says, "you need to....", then you need to do it. He recently talked to me about a potential oil consumption issue, told me what I should consider doing about it and when I returned for my next service, he asked about what I had found out, what the dealer had done and was truly concerned for my well-being. It takes me 45 minutes to drive to IA but it is worth the time, effort and money. I take my car AND my husband's car there and will continue to do so in the future.

Do Not, and I repeat Do Not use this shop! The new owner John Choken is a con and a fraud. This…read moreshop destroyed the engine on my Mercedes CL-600. A mechanic performed work on my car, apparently took my car for a test drive, and I was told that my car stalled out and it will not turn back on. After months of being lied to about the status of car, I decided to take a trip over to the shop, and I saw that the head on my Mercedes CL-600 was missing. Another mechanic, and the shop manager, told me that my engine cylinder walls were seized. I can't ask the mechanic who worked on my car any questions on what happened, because the mechanic quit! My assumption is that the mechanic took my car for a test drive, and did not add any oil to the engine, therefore destroying the motor. I had to remind the shop that you are responsible for my vehicle. At first, the shop did not want to accept responsibility. I had a telephone conversation with John Choken, attempting to come to a resolution. John informed me that "He" will source a replacement engine and will have a mechanic that he trust at his shop perform the installation. I told John that him and his team has done enough damage, and I want my vehicle taken to Mercedes for the necessary repairs. John begins to tell me that I have an outstanding bill on my Mercedes totaling over $5,000 for work that was done prior to his shop destroying the engine. I had to inform John Choken that the work, he alleges that was performed prior to my engine damage cannot be verified. The engine and associated hardware related to my car is destroyed. John agrees and said that he will void any charges associated with my car. When the shop initially told me that my car wouldn't start after the test drive, they informed me that my cars BCM went bad, I had my existing BCM repaired, $400.00 only to feel like a Jackass because the shop all along, knew that my engine was damaged. I have since hired an attorney and my vehicle is still at this shop parked outside, non-operational. Before you even consider going to this shop, please drive by and look at my car rotting away at this shop! Please Stay Away! If anyone out there vehicle was damaged by this shop, please let me know, I will be happy to share my lawyers information with you.

Thomas Auto Service Center - autorepair - Updated October 2026

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