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This Ole Cowboy

5.0 (1 review)
Closed • 11:00 am - 7:00 pm

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1 year ago

excellent prices and a great selection of boots ... Pete is extremely helpful and a pleasure to shop in his store

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Roy's Shoe Repair - still a huge stain that I asked to get cleaned

Roy's Shoe Repair

3.9(21 reviews)
1.8 mi

The man running this shop is not the original. He is rude and obnoxious. I went to pick up $160…read moreworth of repairs for several shoes and intended to leave another pair to fix amounting to another $15. In examining my shoes, he tore off the soles insisting that the whole sole would have to be removed to be reglued. When I dropped off my bundle on Saturday, I also had a leather watch stitched for another $10. I was told to pick up my repairs the following Wednesday after completing a card that included name and phone number. I planned around the pick up day to be in the area of the shop. Not one pair of shoes had been repaired, no phone call to state that but the owner was rude and aggressive when I explained that I didn't want to run up and down the road burning gas on his schedule after he gave me the day to be there. His rudeness started with he was was running a business and his comments ignored my inconvenience. Two other customers came in; one commented to him that there was a tear on his boot that hadn't been there to which the owner was curt; another lady brought in a pair and questioned why he didn't take cards for payment in light of the fact that he requires 50% of the repair and wanted it in cash. They debated back and forth with the woman indicating the safety of not carrying cash and that everyone uses cards. He insisted that it would cost the customers to pay by card. I had already given him $80 for my 50%. When he became as rude as he was with a "you people" comment, I asked him what people; the people who are paying for a service that pays his rent and keeps his lights on. The bottom line is that I did get my unrepaired shoes and my $80 and left. I am in the market now for another repair shop. Could someone get the original owner back here from Florida?

Had a shoe emergency and had to make a flight at MacArthur airport. Boris did an AMAZING job fixing…read moreboth shoes and got me out the door in 15 minutes :) BoTia was very sympathetic and EXTREMELY kind and helpful !

Photos
Roy's Shoe Repair - Heels are still a disaster and he didn't even dye them

Heels are still a disaster and he didn't even dye them

Roy's Shoe Repair - Storefront

Storefront

Roy's Shoe Repair

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This Ole Cowboy - leather - Updated May 2026

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