Got my tie rods and alignment done on my 2010 Chevy Cobalt, great pricing, great guys over there…read more Diagnosed some other unknown problems, physically showed me the issues as well and provided timelines and quotes. Fixed/tweaked some other issues for free. Newer business, definitely got a new returning customer. Thank you so much!

These guys rock. Bought a used Tahoe but didn't research it well enough. What the dealership…read moreclaimed was 'aftermarket exhaust' was actually just exhaust that was loud because it was so rusted. It literally fell off 15 miles from the dealership . The mechanics pointed out that the brakes were also on the brink of failure. They did a top notch job (with beautiful welds!) on the exhaust and brakes all around in what has to be record time...and we were a walk-in! We were 3 hrs from home in an unfamiliar area with a broken down vehicle and Muffler Man saved our butts! Definitely would recommend to a friend! Thanks guys!

Called yesterday about getting a fuel filter replaced. They said they don't make appointments -…read morefirst come, first served. I arrived there just as they opened - 8:03 am. I told the guy I had called and what I needed. His response was rude and told me I needed to drop off my vehicle the night before if I wanted it fixed today. Well, that may have been fine, had he told me that YESTERDAY when I called. There are far too many other mechanics in the area for these people to be so rude. Guess I'll find someone else. Thing is, had they done a good job, I have another vehicle that needs extensive work done, and I'd have gladly brought both vehicles to them. Won't now. As a female, auto shops are a scary place where we tend to be taken advantage of. I will shop around and find a place with much better customer service - where they, at least, lie to me respectfully. I give them one star because they were open on time.

Jay fixed my SVSU students car promptly and kept us parents in the loop the entire way. Very…read moretrustworthy and will send her there every time she needs anything automotive related. Thanks from 2 relieved parents.

This service was performed months ago but I like to make sure everything is good before reviewing…read more The techs here had a lot to figure out with my vehicle but they went above and beyond working this out. The cost of my service was 1/3 of what many other mechanics quoted me and almost 6 months later it's working like a charm. Thank You all for giving me top-tier service.

I discovered a great shop! They were very easy to work with. My brakes were fixed AND my horns!…read moreThey found the short and cleaned out the sand. Now those lane drifters are going to get an ear full! [smiling]. I have a Volvo C70 (hard top convertible) so they had to get some parts from their other store so it took a little longer. But one of the guys drove me home and then picked me up when the car was done. Very pleasant young men working there. I highly recommend their work and customer service.

October 2025- I had a tiny oil leak in the upper and lower intake gasket on my Jeep Wrangler JK…read more Todd and Jacob were very professional, helpful, and communicative. Todd even took the time to explain the leak and show me the problem gaskets. The shop is very clean and the team is very friendly. Todd is also a Jeep Wrangler owner so now I know who I will come back to in the future in Midland. They offer warranty on their work and parts also. They saved me over $1,000 had I done this at the dealer. I'm so happy.

I've been a customer of Bay Auto Care for over 10 years, and over several used cars. I was drawn to…read moretheir business by the convenient location, but the customer service has kept me coming back. The owners and staff are always welcoming and friendly. I always feel they are being completely honest with me, and charge a fair price for their expert care. I recommend them to anyone I know looking for auto care. I've used their oil change services the most, but also have had other minor and just a few major repairs completed. My boyfriend is now a loyal customer for his two vehicles!

Janet and the guys are very knowledgeable and explain everything in a way I can understand. They've…read morebeen my go to place for 6 or 7 yrs now and I trust them completely. I wouldn't go anyplace else!

I rarely leave negative reviews, but my experience here warrants a clear warning to others…read more I brought my vehicle in for what was supposed to be a straightforward repair and then heard almost nothing for 10 days. Communication was extremely limited--calls and messages largely went unanswered, and I was given little to no meaningful updates about the status of my car. After waiting over a week with no progress and no clear answers, I finally went to pick up my vehicle--only to find that absolutely no work had been done. Despite initial assurances, it became clear that nothing had even been started. When I tried to get an explanation, I was met with a dismissive and unprofessional attitude rather than any accountability. The lack of transparency, combined with the poor communication and apparent indifference, made the entire experience incredibly disappointing. Leaving a customer without their vehicle for 10 days with no work completed and minimal communication is simply unacceptable. I would strongly caution others before trusting this shop with their time or vehicle.

My engine failed and I was scared it was going to set me back by a ton of money and I hadn't even…read morepaid off my car yet. But I took it to His Hands, and they worked closely with me to get an engine that would work with my budget. Saved a ton of money! Thankful for the manager, Mike and his staff. It took a while to fix, but I'm glad it wasn't a rush job. Got my car back. Thankful to have a trustworthy shop in town.

We have used Quality Transmission for several auto repairs, and have received great service every…read moretime. Our most recent repair was on a Saturn Ion, which we were having trouble finding a reasonably priced part for. Quality Transmission was able to find the part cheaper than any other place, as well as install it same day.

We started noticing the average cost of this place, no matter what we took our vehicles in for, was…read morenear or above a thousand dollars. When we question anything at all, we are spoken to in a disparaging and extremely rude manner. We have brought vehicles in for one thing and then told there is something else wrong and when bringing the vehicle back for that problem, he says that that diagnosis was incorrect and now it is a different and more expensive problem. They also will not warranty their work.

Oil changes done in a fast and friendly way. I have had them…read moreinstall a new battery too. Thanks!

SHOCKS AND STRUTS - TOYOTA Having my Toyota repaired for…read moreshocks and struts. I will update as the work is completed soon in July - 2025. So far, their prices are fair and reasonable compared to other repair shops for work of this type. Rick got back to me with a quote in a timely manner and was a friendly guy to deal with. Will update my post as the work is completed.