I rarely leave negative reviews, but my experience here warrants a clear warning to others…read more I brought my vehicle in for what was supposed to be a straightforward repair and then heard almost nothing for 10 days. Communication was extremely limited--calls and messages largely went unanswered, and I was given little to no meaningful updates about the status of my car. After waiting over a week with no progress and no clear answers, I finally went to pick up my vehicle--only to find that absolutely no work had been done. Despite initial assurances, it became clear that nothing had even been started. When I tried to get an explanation, I was met with a dismissive and unprofessional attitude rather than any accountability. The lack of transparency, combined with the poor communication and apparent indifference, made the entire experience incredibly disappointing. Leaving a customer without their vehicle for 10 days with no work completed and minimal communication is simply unacceptable. I would strongly caution others before trusting this shop with their time or vehicle.

My engine failed and I was scared it was going to set me back by a ton of money and I hadn't even…read morepaid off my car yet. But I took it to His Hands, and they worked closely with me to get an engine that would work with my budget. Saved a ton of money! Thankful for the manager, Mike and his staff. It took a while to fix, but I'm glad it wasn't a rush job. Got my car back. Thankful to have a trustworthy shop in town.

I had to make an emergency stop on a Saturday in Bay City while on an 800 mile road trip My…read moresteering wheel was shaking badly and I had heard a metallic clunking noise. Obviously I had no appointment. I had lost a tire weight. But they then drove it and the vibration continued. They didn't want to send me back on the road so it went back up and they found I needed to replace a CV joint. I can't say enough good things about them. They said it was not a safety issue and I could wait to fix it when I got home. Showed me exactly what the problem was and because they didn't fix anything didn't charge me. I was traveling alone and was 600 miles from home. They were GREAT. Honest and kind. A++

We had tire problems on our Harley so we limped to Tuffy Tire, where Maxwell and Dave were so…read moreaccommodating. Gave us tire air and directions to the correct help while I stayed back in their shop until help picked me up. Thank You Tuffy

I've had several glass incidents since moving to Michigan and have nothing but excellent service…read more This last time the hatch on my van kept popping over after my back window had shattered and been replaced. A tech came out to my house and found glass in the mechanism and I haven't had any issues since!

I had a small crack in my windshield. I took it to Safelite in Midland. It honestly doesn't look…read morelike they did anything and charged me $171. When I questioned them, they said their repairs are not for cosmetic purposes and if my windshield ever cracked in the future, they would refund my money they charged me to repair but not pay for the price of a new windshield. I only took it there to guarantee I wouldn't have to pay for a new windshield down the road. I really think they just took my money and didn't do anything, it took them 20 minutes and looks exactly the same. What a scam! I would rate them negative if they gave that rating as an option.

Great service and very friendly staff! They are fast and offer additionnal services without a lot…read moreof pressure.

I took my 2019 chevy Trax in for oil change and tire rotate around 2 pm today. 2 miles down the…read moreroad my engine starts clunking and tons of white smoke starts coming out of my tailpipe. never had a problem with this car, I bought it brand new. manager came out and changed oil filter which is all kinked up. he made the comment looks like they didn't install filter correctly. still emitting tons of black smoke. been waiting almost 3 hours now for tow truck. I have already contacted my attorney.

Would not recommend. They add substantial cost on top of part costs. Poor communication with…read morecustomer.

Over priced. Combative owner/mechanic. They fixed a few problems my car had but charged me $400 to…read more"clean" rotors when I've had rotors replaced at the same price at other shops. I also authorized the price at 11 am then called - the mechanic/owner said let me see how much I can get done by 5pm. Somehow magically got everything fixed. Meanwhile I have a mechanic in holland who will LITERALLY let me drive my car until everything is fixed. It's nonsense. They fix stuff and d and j but they do rip you off. I say 1.5/5 or 2/10. Can't stand shifty mechanics

This is probably the most unusual five star google review that I have taken the time to do. But I…read morefelt it was worth it for anybody else who has the distinct pleasure of working with this young man. Tyler Bowen is an exceptional, fair, honest sales person. I would highly recommend working with him on any vehicle. He is also knowledgeable, kind and listens well, truly wanting to work with you, so you're just as happy as he is with the sale. I find that highly unusual in this day, especially when buying a vehicle. Unfortunately, the vehicle that I was considering sold before we made a decision. The one decision I have made, and will stand on, if I ever buy a vehicle from Feeny Chrysler, it will be with Tyler Bowen!

UPDATE: After being told I would get a call back by 1:30 Mike called back at 6:20. No apology…read morewhatsoever. He tried to justify it by saying he "had to run the sales floor." Which raised the question of why Feeny would have a sales person intervene in a service matter. Well, it's because his service staff is apparently so fragile that interacting with me is just overwhelming. When I reminded him that I was just following the instructions given by HIS service department and that my truck could pull me into traffic he couldn't care less. He told me to take it to another dealer and I reminded him that I spoke to three within a 50 mile radius and all of them said that because Stellantis corporate had intervened they would not clean up Feeny's mess. He then told me that the alignment was "within specification" according to the service manager and when I asked why it was okay for Feeny to ignore the instructions they gave to me he said he was not there when the instructions to return if the problem persisted. Not only is that not an answer but shows what cowardly liars Feeny staff are. When I asked direct yes or no questions he refused to answer then told me to go get it aligned privately and "Chrysler would pay me back." At that point I knew he was patronizing me and just looking for a way to get off the phone. Needless to say Mike got the verbal berating he deserved. I am still in contact with Stellantis corporate and will be seeking legal counsel. Bob Feeny, you should be ASHAMED. UPDATE: The factory over tightened the front end components on my 2024 Gladiator. After a week in service and a replaced tie-rod I was advised to drive it until it reached over five thousand miles to see if the new parts would "settle in." Was told to reach out to the service department if it was still pulling to the left and it still is as you read this. Because Feeny is still butt hurt from my reviews on both Yelp and Google they refuse to fix the issue. I have reached out to three other Jeep dealerships and all of them have told me the same thing: It's Feeny's problem and they want nothing to do with it. I have also spoken to Stellantis customer service who told me that Feeny cannot refuse services covered under warranty. After speaking to the service manager Nate, I was forwarded to Mike who I'll assume is the GM. Mike accused me of being rude to Nate which is a flat out lie. Never once was I ever rude to him and actually told him I felt bad that he was forced to contact me about something he just became aware of. I was also accused of being mean to Lance, which is also false. If you read my previous reviews you'll see I pointed him out as the one of the few exceptions that did his job well. So because I embarrassed Feeny and Quality Truck Accessories (which Feeny owns) with the truth they have no problem leaving me in a dangerous situation where my vehicle can pull me into oncoming traffic. You should also note that their one star reviews outweigh their positive reviews. So it's not just me. I guess because they are located in one of the wealthier cities in mid Michigan they're used to people just accepting their absurd overpricing and labor rates, as well as having to argue to arrange for a loaner, which by their own admission from their transportation specialist is a constant fight between sales and service. Simply put, they don't want to add another loaner to the fleet because it'd cost them more, so it's easier to just keep people waiting and their own staff fighting amongst themselves. The work I need done is covered under warranty, and that's a good thing. I can't imagine what they'd attempt to charge if it wasn't.

I needed a transmission replacement due to a cracked case. It was warranty work. Garber's staff…read morewas polite, professional, and friendly. I was told it would be June 6 before the transmission would arrive. On the 3rd, I got my car back. Take your Hyundai to Garber if you can. They're great.

Jimmy was my sales guy and was super understanding and let me test drive what I needed to make my…read moredecision on my purchase. Brecken was super understanding about my situation and treated me very nice. Zach in finance also answered all my questions about leasing and explained to me any questions I had about my purchase!

My husband took our 1969 Corvette into Gary's Safety Center for extensive front end and suspension…read morework. They replaced the control arms / bushings, shocks and struts and ball joints. In the process they had to fabricate new brackets and bushings along with sand blasting and painting rusted components and did so at a very reasonable price. They went above and beyond our expectations. The car now drives like a dream. Great Job.

Have my vehicle checked and done wheel alignment here. It takes less than 1 hour to finish these…read morestuff. Mechanics are very professional and kind.