I was so happy with the personal engraving done by Familiar Faces for my sterling silver bar…read morenecklace (purchased at a fine jewellery store). I've used Familiar Faces in the past as well and cannot recommend them enough. The prices cannot be beat and the turnaround time was so quick. Highly recommend.

I needed a crystal memento engraved at the last moment and Sherrolyn and Roger worked to get it…read moredone and make it a special day for my colleague celebrating his 20 years with the company. Sherrolyn was quick to respond to my initial query and worked with me to get the piece I wanted. Roger worked on the design and responded in real time with updates needed. Thank you both and Familiar Faces Engraving for an amazing experience. I recommend them for the service and cooperation and will definitely reach out to them again. They quoted the lowest price and did not change when I told them about other quotes that were 2x or 4x their quote, and was willing to pay more for quick service, shows their values and good business practices. Thank you!

I cannot believe how mean some of the staff is!…read more I went in about a week ago to look at some wedding gifts, and there was a staff member making fun of another! In front of a customer! It wasn't teasing, this lady was joking about how the poor girl-- who was trying to get through a pile of engraving-- must have been drunk when she knocked over a display. It wasn't an offhand comment! It was nasty, vicious slander in front of a customer too polite to tell this lady off! I saw this mean lady at other stores beore. So I feel bad for staff if she's some kind of management. I can't buy from a company that treats it's staff like that!

I called to view their selections. I found the person who answered the phone to be very unhelpful…read more first she said I needed an appointment. Then she asked if I was getting something as the store wasn't just for looking. I said yes, I want to buy a trophy. Then she asked if I had looked at the website. Yes. Then she asked if I hadn't just seen something there I wanted. I gave up and hung up. I don't know why someone would make this process so difficult

After going from one closed engraver to the other I was greeted with Micheline -the owner -with a…read morevery accommodating and knowledgeable manner. She and her staff were courteous and went out of their way to help.This was a very small order and could have easily been overlooked. Instead she and her team filled our order beautifully. The quality of the work exceptional. Un gros merci ! Thank you.

Quest has a great website. I selected my plaque, uploaded my logo and text I wanted engraved and a…read morefew days later it arrived. Very impressed, excellent service and quality!

From the owner: Trophy Shop, Trophies, Medals, Plaques, Awards, Acrylic Award, Acrylic Plaque, Annual Plaque,…read moreBadminton Medals, Badminton Trophy, Bamboo Plaque, Baseball Award, Baseball Medals, Baseball Trophy, Basketball Award, Basketball Medals, Basketball Trophy, Billiards Medals, Billiards Trophy, Bobble Heads, Bowling Award, Bowling Medals, Bowling Trophy, Canadian Patent Plaque, Certificate Frames, Clocks, Comic Trophy, Crystal Award, Crystal Gifts, Cups, Curling Award, Curling Trophy, Darts Award, Darts Medals, Darts Trophy, Equestrian Award, Equestrian Trophy, Figure Skating Medals, Firefighter Award, Firefighter Plaque, Fishing Award, Fishing Trophy, Football Award, Football Medals, Football Trophy, Glass Award, Glass Jade Award, Golf Award, Golf Trophy, Gymnastic Trophy, Gymnastics Medals, Hockey Award, Hockey Medals, Hockey Trophy, Horse Award, Lacrosse Medals, Lacrosse Trophy, Marital Arts Medals, Marital Arts Trophy, Memorial Plaque, Obelisks, Pen Sets, Photo Plaque, Piano Finish Plaque, Placement Ribbons, Plaque, Racing Award, Racing Medals, Racing Trophy, Radiant Series Medals, Ribbons, Ringette Medals, Ringette Trophy, Service Club Plaque, Skiing Medals, Soccer Award, Soccer Medals, Soccer Trophy, Spinner Medals, Star Award, Swimming Award, Swimming Medals, Swimming Trophy, Tennis Award, Tennis Medals, Tennis Trophy, Track Award, Track Medals, Track Trophy, United States Patent Plaque, Varsity Sports, Volleyball Award, Volleyball Medals, Volleyball Trophy, Wood Pen

Thank you so much Shawn for such wonderful service. You took…read morethe time to go through each piece brought to you so well. The whole interaction was nice and quick and very professional. I highly recommend using Ottawa Gold West location!

I sold some gold and silver on March 14th to Ottawa gold 1309 carling avenue.the employee I dealt…read morewith was Brennan.he was courteous ,answered all questions quickly and guided me through the process from start to finish.the price i received was very fair and I would recommend this business to anyone considering selling their gold and silver. Rick geurts ,ottawa

The place for watch repair and for good deals on used high end watches. I love my Zodiac Desert…read moreHawk. Need those large numbers.

I have visited the shop several times. Their client list is impressive…read more The person in charge has a wealth of knowledge of repairs and watches. His prices are moderate.

I love this store. It is one of the most welcoming and comfortable businesses to visit. True Bijoux…read morealso has beautiful merchandise at very fair prices. It's a joy to do business with Lindsay and staff.

True Bijoux is one of the best jewellers I have worked with. Their customer service is fantastic,…read morewith an honest and caring approach. Their products are of excellent quality (I really like their estate jewellery), and their craftsmanship is stunning. Most importantly, it is a joy to visit. The staff always make me feel like a guest, rather than just a customer. True Bijoux has to be one of Ottawa's finest locally owned, and run businesses. --J.E.C.--