I can't believe I have not written a review for sometime pools! They are my absolute go-to for…read moreopening/closing and getting my pool water chemistry correct. As a child I was an avid swimmer. My parents joked that I was like a fish. I was on the swim team as a kiddo and then again in high school. My first job was as a lifeguard, and then a swim instructor. During college I volunteered as a swim coach. The water just calls to me. A few years ago, I returned to my first love: lap swimming. Then, like everything else in the world during the pandemic, my local pool shut down. I was devastated. When it finally opened back up, the hours were awful, and lane priority was given to Lakeside kids who weren't following social distancing standards for the time. The public pool started to feel gross to me. I love swimming, but was over sharing space with the public. I had always wanted a pool of my very own. People that know me well know that I am very frugal. I love a really good deal and will price compare until the cows come home, as they say. But, I'm also a big fan of a treat yo self! So when I do make a purchase, is well researched and quite frankly, top-of-the-line. If I'm going to spend money on it, I want to be the best. In 2020 when the market fell, it was finally feasible for me to put in my own pool. Admittedly, it's really bougie. It's an inground, 37' fiberglass, heated pool with the newest water filtering technology, and an auto cover. It is my own personal oasis. The ozonator technology I purchased was so new in residential spaces, that the company that installed my pool really had no idea how to get the water right on the system. I didn't trust them after a long and frustrating installation, so I turned to SunTime Pools for help. Best decision ever. Suntime knows pools. They only deal with inground pools, and though they were not as familiar with the ozonator, they took the time to research and figure out what my pool really needed. Now, I turn to them as not only my water balance experts who test my water for free any time I bring a sample by the store, but also as the exclusive opener and closer of my pool each year. The in-store service is exceptional. Even when they are busy, they are friendly, knowledgeable, and take the time to help you get exactly what you need. The products are certainly pricey, but that is the reality of owning a pool. Every Winter, typically in February, they have their winter sale. It saves you about 15% off. They make sure you know the sale is on, even sending postcards to your house. I go ahead and purchase all the chemicals I will need for my opening and closing that year to take advantage of the discount; they encourage that and are more than happy pick out the products for me. They even review your purchases the last season to best predict how much you'll use this season. When you have your water tested, or run by to buy additional chemicals, they not only walk to the shelf to gather the products for you, but they print out a very detailed chemical test and provide you with very clear written instructions on what to add, how much to add, when and where to add it, etc. I have ADHD and it's very easy for me to forget or confuse details, so I am so appreciative of this! When I get home I know exactly what to do.. and if I get confused, I can send them a text and they'll walk me through it. As a customer, their communication is wonderful beyond the limits of the store. They will email and text things like, "hi. The weather is going to be below freezing this week. Make sure that your pump is running properly to ensure your pipes don't freeze." Or "hi. You haven't scheduled your pool closing yet. Our schedule is starting to get full, and we want to make sure you have a spot reserved. Here's a link to the sign-up. This year, we are only excepting return customers to ensure that we can meet your needs." They will also text you as your appointments come up. They'll let you know the date and time and give you instructions on what to leave out if you're not going to be home. The staff they send to your home are always very friendly, professional, knowledgeable, and diligent in their work. I've never once worried about giving them access to my backyard, or the code to open the pool if I'm not home. I trust them implicitly. They are truly just wonderful. If you are an inground pool owner, I honestly would not recommend anyone else in town. SunTime has earned my business and trust for life. All right, I'll stop gushing about how wonderful they are. Usually I'd have some poolside homework before they open my pool in a few weeks, but today they said my water was perfect. "Do nothing", they said. I'm headed home with my chemicals for the year and look forward to seeing them at the end of March. Thank you Suntime Pools!

This company is amazing. I bought a new house in the spring that has an inground pool. We know…read morenothing about pool care and they could have made A-Lot of money off of us. We thought we needed a new liner. That would have been a few thousand dollars, but they quickly explained that no- we did not need a new liner. In fact, ours will be good for years. It just needed a few spots fitted back in place. I take my water weekly to be tested -which is free, and this whole summer I have only had to spend about 125 dollars on chemicals. They have never tried to sale me items I didn't need. I did a pool school class with them at the beginning of the summer and the gentleman who did it was wonderful and even had me record it so that I can replay it any time I need a refresher. The ladies in the Shelbyville Rd location are wonderful! They are very sweet and knowledgeable. They can answer any questions you might have. So, in summary, if you want a honest pool company that won't try to sell you items you don't need. This is the company for you.

They are amazing! I highly recommend them. Very knowledgeable and professional. I go for all of my…read morepool needs as I am a new owner of one and so far I'm so pleased with all their teams at Leslie!

Friendly knowledgable staff…read more.. Being a new pool owner I welcome the assistance and advice the employees can give.

As Lake Forest residents--Less than 2 years after they did their "job"-- we are having to correct…read moreand undo every decision (from tile to drainage to choice in filters to the peeling off of patio concrete stain to the dead landscape). While they did finish it, they held us hostage refusing to finish the work TO OUR AGREED standard decisions along the way until paid in full, even though each stage was disappointing. Shortcuts and money are #1. We had to hire a different company to correct their job. To this day.

From the owner: Fiberglass Pool installation, Pool and outdoor living space construction, Fiberglass repairs, pool…read moremaintenance, and service.

Sleepy Hollow Pools did an amazing job with our pool. They have helped us with the opening and…read moreclosing process and thoroughly explained the pump, heater and salt etc. We have made many memories already! Glad we chose Sleepy Hollow Pools!

Was a very good building experience ,but one year of having the pool my filter isn't working right…read more Asked them to come and look at it and they were too busy building pools,and didn't have any one to service their existing custOmer's.

We love our Pool! Jake is very professional and knowledgeable and responds promptly. He has made…read morepool ownership a breeze. My pool is beautiful and very manageable. The pool is a fiberglass salt water pool. 17'x33'. we are in Louisville Ky., Pools By Precision opens it in April and closes it in Oct.. Makes outdoor living so fun for the Family. Highly recommend Jake @ (Pools by Precision). Very grateful

From the owner: We are a premier swimming pool company that specializes in designing, building, and maintaining…read morebeautiful and functional swimming pools. Our team of experts has the knowledge and skills to handle any pool project, big or small. We take pride in building long-lasting relationships with our clients and providing exceptional customer service. Explore our website to learn more about our services, and feel free to contact us if you have any questions. Thank you for choosing Pools By Precision!

Very poor workmanship and very dishonest. We had a pool, pool deck installed. You pay for…read morefeatures and they say they can install them (for a hefty price) and ultimately, they cannot do the work. Many promises, very poor workmanship and ultimately the things you pay for will not work, cannot be installed or just fail immediately because NO ONE there knows what they're doing. Not a soul. The turnover for employees is staggering. And once they get your money, they quit answering your phone calls. So you have to hire someone else to come in and try to repair what My Pool and Patio installed and you end up paying so so much more money for something that should have been done correctly to begin with. They should really be sued and close their doors permanently. The entire operation is a joke. Buyer beware. Do not contact them in the beginning and you will save yourself so much money, time, headache, anxiety, etc.

I would give them no stars if possible. I purchased my pool from them and have used for service for…read morethe last 3 years. I had a filter replaced that was installed already leaking. I am now dealing with a salt cell that no longer works. Was told they would be back 2 weeks ago with the cell when the tech came back to fix the filer that was installed leaking as I may be still under warranty. No one came back with the salt cell, I have called and left messages for an update. I was even told they would drop offf the cell but wouldn't install unless I paid another service fee. Not a single word from them. No contact to let em know what's going on, nothing. I've been dealing with my issues since early April and have had an awful experience with being contacted back in a timely manner. Starting to feel that if I was a man, I wouldn't be dealing with the issues I'm having but because I'm a female homeowner, I'm being ignored a pushed to the side. Now I will have to pay another pool company to install a salt cell that should be replaced under warranty. Whomever is getting them to contact you back, whats the trick? I highly recommend going with another company that appreciates repeat business and takes care of those having issues when they installed the pool.

I've been coming here at the start of the summer each year for the last 3 years. The employees at…read morethe counter have always been extremely helpful and patient. I love coming here for seedlings with produce and herbs. I always get a great selection and their pricing is solid in peak season and you get great deals towards the end for your fall planting needs. Clean, large sections outdoors for their plants.

This is a nursery with a large selection of plants located on Shelbyville Rd near the 64…read moreinterchange in Middletown, KY. Their prices, however, are rather steep so I usually only stop in to view the sales or have a coupon I received in the mail. I picked up an Azalea on sale that flowers 3X per year and has added a welcomed pop of color to one of my backyard beds. In the Spring, the nursery does have one of the largest selection of flowering annual baskets at a decent price so I usually pick up a couple. The staff are fairly knowledgeable. Getting out of their lot can be difficult due to the traffic congestion so leave extra time for your visit.