1. Thermal Shield Insulation

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Locust Grove, GA

Thermal Shield Insulation

1.0 (1 review)
Closed • 8:00 am - 6:00 pm

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Insulation removal

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2 years ago

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Green Smart Insulation - You can see where he was attempting to overcharge me

Green Smart Insulation

(2 reviews)

Very disappointed in this Veteran ran business the owner Dave said he had 22 years of experience…read morehowever he never measured my attic, he assumed I was uneducated he stated I needed almost 3000 sq ft of materials for my 1900 sq ft home, not knowing I already had my attic measured (approx 1100 sq ft attic) the quote was $5000 for a radiant barrier which would be at $5/sq ft however he said he charges $1.65/sq ft I told him that his unmeasured sq footage was wrong he then adjusted the price to the proper calculation 1st red flag he missed the initial appointment, 2nd red flag he didn't measure the attic, final red flag was that he says he has experience so he should have been able to have an idea of the real cost of the job before he sat on my couch to over charge me. He brags about how much money he makes clearly due to scamming hard working Americans out of there money, he says he a Marine same as my father fought and died for this country and he had no respect for a daughter of a veteran who's father raised her to get more than one quote. Attached is the incorrect quote I can't believe this guy

Amazing customer service. Extremely knowledgeable about insulation! When I purchased a small…read morestorage unit, I honestly had no idea there were so many different options! He answered all of my questions and took time to educate me on the products and services offered without trying to sell me something I didn't want or need! I will definitely use this company again in the future when we build our house!

Restore Hero - What we do best!

Restore Hero

(1 review)

I highly recommend Hero, Chad is the best. I had a flooding emergency and he arrived in an hour and…read morestarted cleaning immediately. He and his crew were very professional and hard workers. He helped navigate me through my insurance claim every step of the way. Highly recommend!

From the owner: At Restore HERO Restoration & Roofing, we believe every homeowner and business deserves a trusted…read morepartner when disaster strikes. Our company was built on one simple promise: to be the one HERO you can rely on when you need it most. Whether you're scheduling a free inspection or responding to an emergency involving water, fire, mold, storm damage, roofing, basement waterproofing, or crawlspace encapsulation, our experienced team is ready to respond quickly with professionalism, integrity, and compassion. What truly sets us apart is our commitment to doing the job right the first time. Our technicians are IICRC Certified, and we follow the industry's highest standards for restoration, remediation, and structural drying. From the initial inspection through the final walkthrough, you'll have a dedicated project team that keeps you informed every step of the way, ensuring a smooth, stress-free experience. At Restore HERO, you're never treated like just another customer—you become part of our family. We take pride in honest recommendations, exceptional craftsmanship, transparent communication, and delivering results that protect your home and your investment for years to come. Thank you for visiting our Yelp page. We look forward to earning your trust and showing you why homeowners and businesses throughout Metro Atlanta choose Restore HERO Restoration & Roofing when quality, reliability, and peace of mind matter most.

Koala Insulation of Atlanta - Second Application

Koala Insulation of Atlanta

(1 review)

Koala was the first company I called and I didn't know much about how spray foam worked. Austin…read morewas very helpful in explaining the concept and spent quite a bit of time on the phone with me. He event gave me a rough estimate over the phone. After calling a couple of other companies who never responded I had him come out to see the house in person in order to confirm his quote and make sure all the attics were accessible and spray foam would work. After seeing the house he confirmed the quote and we eventually scheduled a date. Before the installation day I asked him for a written estimate/contract. We boarded our dogs and I had my wife and son stay in a hotel for the 2 installation days. First day (removal) the guys showed up about an hour late. They worked hard all day but still weren't quite finished when I had to leave for the day. They said they would come back the next morning to finish in time for the installation. But then they also wanted to leave a giant bag of insulation in my garage for several days until they could get around to it. Said they had to get to their next job. Told them no, they needed to take it. Have to finish 1 job before you can move on. A little late the next day but they showed up and finished the removal. Now I will say, I have high expectations for any work done to my house. The removals guys were nice and cleaned up after themselves but some of the work in the attic could have been a little better. Left some of the removed items. Installer showed up and i showed him everything and he got started. Estimate said the insulation would be 5.5" thick (nominal average) on the ceiling and 3.5" on the walls. This made complete sense as that is the depth of the bays created by the 2x6 and 2x4 lumber so my expectation based on that and other installations I had looked at online were that the bays would be filled with the variation coming in to play on the expansion of the foam. The R value of this foam is 3.8 / inch. When he was done and went and looked and found that the coverage was no where near filling the bays. Generally it was about 2.5-3.5 inches over about 95% of the ceiling and in very few areas was it even close to 5.5. I brought this to the installers attention and asked if it was done expanding. He said yes and when I showed him what I was talking about, he said he had been doing it for 13 years and this was how he always did it. He had me talk to the owner (Austin who did the estimate). He kept telling me it was nominal average and because they did 8-10 inches at the soffits it made up for it. That's not the way averages work and it's not the way insulation works. We went back and forth and I told him i simply wasn't happy and it needed to be fixed to match the contract. Paid most of the cost, but held back 20% until it was done. They came out this week and the installer was still telling me it was thicker than i thought. Said I should stick a ruler in there to see. Well, I happened to have a 6" steel ruler handy (because I had already done that) and proceeded to show him the 1-3 inch measurements. He resprayed a second coat over the entire are and it ended up being the way it should have been in the beginning. My guess is he either underestimated it (he made a comment about using more product than he planned, not my fault) or they really just do always do the installations like this (which is not the way it should be done) and people either don't look, or don't know what they are looking for and just take their word for it, or just let it go not realizing they are not getting the same insulation properties they paid for (5.5 inches gives you about R-20, the 2.5-3.5 I got would have been about R-9 to R-13). I did post a message in an online spray foam forum where every response confirmed that the initial application was not adequate and also spoke to a rep from the manufacturer who agreed that it should be 5.5" minimum. Despite the difficulties getting it all done correctly I am extremely happy with how much it has changed my attic temperatures. They went from 115-120 to about 80-85 the next day. It had already cooled down outside by the time they did the second application so I am very curious to see how it does next year when it gets hot again. As far as getting spray foam, I can absolutely 100% recommend it. Just not sure if I would use the same company again.

From the owner: We specialize in insulation installation, removal and upgrades. Some of the types of insulation we…read moreoffer are: Batt Insulation, Spray Foam Insulation, Blown-In Insulation, Fiberglass and Cellulose. We also offer insulation removal and disposal and sound proofing services. We take pride in commitment to the quality of work we produce, and the long-term relationships we build with our clients. We guarantee quality and complete satisfaction, featuring a Limited Lifetime warranty on most of our products. We set ourselves apart from our competitors by offering the highest quality of work and materials combined with experience, guaranteed.

Reliable Heating & Air, Plumbing and Electrical - Kennesaw

Reliable Heating & Air, Plumbing and Electrical - Kennesaw

(601 reviews)

I needed a hot water heater and the plumber was knowledgeable and answered all my questions. The…read morepricing is fair. Install was smooth. No issues.

Another Update for Google and Yelp 8/19/26: Technician…read morefinally showed @11:20am on 8/19/26. Tech called and asked how I was doing and my reply was awful and he proceeds to say that's good. Finally fixed but just waiting for the next outage on this terrible service. Reliable should be called NotReliable. My mother's unit stopped about 3 weeks ago and it took a week and my grandsons great great grandmother's unit went out as well and they won't arrive to her for almost two weeks for repairs. Both were purchased through Reliable so pleeeeeeeease BEWARE. They don't deserve ANY star for their services and customer etiquette is non existent. Another Update: August 17, 2026 My AC has completely gone on out me on yesterday with health issues, an elderly parent in their 80's here, and a toddler grandson. Reliable states that I'm in a rural area and although the feel is like 110 degrees outside, my thermostat reads 98 degrees, we have nowhere to go. All representatives I speak to advises that we're suppose to wait from Sunday Morning on August 16, 2026 until Wednesday August 19th from 8am-12pm to actually breathe. It's okay for us to pass away from heat exhaustion in our home but illegal by law if in a vehicle. Ive politely begged to speak to someone higher and was not allowed. I've called 3 times with no real resolution for this dire situation for my elderly parent and toddler grandson. I also work from home. BEWARE, DO NOT get fooled. I was also advised that I'm in a rural area but keep in mind that they sent a technician out to get me to buy this awful service in that same rural area the very next day with no problem whatsoever. If heat exhaustion occurs, I must sue. I pay on time each month and get regular scheduled maintenance in which they recently completed. Update: Received a call from them after the review stating someone will be out to fix the ventilation in the rooms and their insurance will get back with me soon. 1:30pm Worst service I have ever seen. Spoke with someone almost two weeks after my system installation due to the system being put in my home improperly and flooding my floors walls and ceilings and no one has reached out to me to assist with any accommodations other than a restoration service. I have loud dehumidifiers hooked up to increase my electric bill (not on a generator), I work from home so the noise is a problem, no type of compensation for this huge inconvenience to come home to after returning from a trip to see my home like this with children, hardly any air coming through the vents in my children rooms causing it to be extremely hot during the day and night, and no responses via email from the one point of contact I was given 5 days ago. Floors coming up in bedrooms and hall floor with odors of mold and my kids and I have terrible allergies. I have never seen such worst customer etiquette in my life. I thought I would have cool air in every room and to move in to my next renovation project when returning home. My floors just have never been right since the flood to my home.

Thermal Shield Insulation - insulationinstallation - Updated October 2026

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